What Should I Do? - HotUKDeals
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What Should I Do?

claire89 Avatar
banned7y, 4m agoPosted 7 years, 4 months ago
I placed an order from a reputable site for some clothes ( around £60) however when the parcel arrived it contained an electronic item worth around £100 instead.

I've waited a few weeks and the company still hasn't contacted me.

What should I do?

Thanks.
claire89 Avatar
banned7y, 4m agoPosted 7 years, 4 months ago
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1 Like #1
"What should I do?"
depends whether or not you want to keep the electronic item.
1 Like #2
Its up to you to contact them regarding the error. If you want the original ordered items, use your email receipt as proof as what you ordered and get them to change it over.

Otherwise flog it on ebay
banned 1 Like #3
have a cup of tea
banned#4
phatboy123
"What should I do?"
depends whether or not you want to keep the electronic item.


I would probably put in Ebay but not sure what would happen if the company contacts me in a few weeks and I've sold it by then?
#5
dog_cop
have a cup of tea


paint the kitchen
1 Like #6
claire89
I would probably put in Ebay but not sure what would happen if the company contacts me in a few weeks and I've sold it by then?


[COLOR="Red"]You deny you ever had it. (serious)[/COLOR]
1 Like #7
If they do not claim it back in 6 months it becomes legally yours, anything else is a risk
#8
yup i agree, just say you received what you ordered if you want to sell it.
banned#9
boothy;5668042
paint the kitchen

ooh even better de frost the fridge :w00t:
#10
dog_cop
ooh even better de frost the fridge :w00t:


do the shake and vac and put the freshness back?
#11
boothy
do the shake and vac and put the freshness back?


Have a break.











Have a Kit Kat
banned#12
Thanks everyone- rep given.
banned#13
boothy;5668078
do the shake and vac and put the freshness back?

classic tv ad:thumbsup:... or how about BANG AND THE GRIME IS GONE :w00t:
#14
PPPPPPPPPPPick u a penguin?
#15
Do you feel guilty?
it won't take a detective or even dog_cop to discover the true facts!
Whoever ordered the electronic item will have contacted them and probably told them they sent some clothes by mistake, when they get them back and check the clothes they should be able to check the records to find who really ordered them, now the fact is you have not complained about not receiving the clothes so it would be fairly obvious you have the other parcel. whether the company wants to challenge you or not is up to them but even if they don't they will know what really happened.
Did you sign for the electronic parcel?
#16
What should I do?


Contact the company, and tell them their error.
They will then arrange for it to be collected, or ask you to send it back at their expense.

They then will send you the correct item.

Thank the lawd for the internets for problems like this.
banned#17
The Fox;5668096
Do you feel guilty?
it won't take a detective or even dog_cop to discover the true facts!
Whoever ordered the electronic item will have contacted them and probably told them they sent some clothes by mistake, when they get them back and check the clothes they should be able to check the records to find who really ordered them, now the fact is you have not complained about not receiving the clothes so it would be fairly obvious you have the other parcel. whether the company wants to challenge you or not is up to them but even if they don't they will know what really happened.
Did you sign for the electronic parcel?


hahahaha you got me :w00t:
#18
what is the electronic item?
#19
did you sign for it?
#20
contact the company and explain their mistake hon...

they can come and pick the item up from you within say 28 days

if they dont come then its down to their own inefficiency, but you have to be honest with them from the outset.
#21
ClarityofMind
contact the company and explain their mistake hon...

they can come and pick the item up from you within say 28 days

if they dont come then its down to their own inefficiency, but you have to be honest with them from the outset.


+1, especially if you signed for it :)

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