I sold my old Xbox 360 elite on ebay, the buyer was annoyed that the controller supplied was white instead of black, and that there was no ethernet cable or scart lead (there was a more expensive HDMI cable instead) as i had advertised "with all leads"
in this case i'd happily refund the guy if he sent it back, i let him know this and he responded with
two cables are missing and the controller is WHITE when it should be black and therefore are not item as described so i want that scart lead and enthernet cable (which comes as standard with the xbox and yourself said comes with all cables!) and BLACK controller!! so can you sort this out! am very angry actually cos item is not as described as u didnt say the colour and ur pic shows that the controller is black and i was lead to believe that it is therefore black!
i told him to send it back for a refund
I dont agree with this. because it was your own fault that you did not put the item up as described. i now have proof from your own admission that the xbox did not come with all the original cables as well as white control... The contract itself has states... the seller accepts no returns so it is your responsibility to correct the faults, incuding sending me the two missing cables and black controller out of ur expenses or refund me the full amount cos i am unable to use the console! the refund would therefore enable me to get the correct parts for the xbox in order for us to gain the full use and bring it up to the correct value that i bought it for ie, replace the white controller to the black and so on! You must uphold your side of the contract which is legally binding by the ebay. i am sorry because i am not willing to pay for the postage for items with faults! i have saved all those emails and report it to pay pal and it is up to them to involve police or whatever cos it is fraud
(10 minutes later)
and dont get me wrong, i know what i am talking about cos i have a business degree and i know the laws of trade. so i would be grateful if you could correct this problem even it is out of your expenses because u entered into a contract. i am sorry mate
i again, told him to send it back for a full refund.
like i said, i aint paying for postage for nothing! so u have to get those parts and change the controller!
any advice on how to reach the poorly trained chimp? as if he does go through paypal they're likely to just take the money from my account and let him keep the Xbox.