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what to do with ebay seller who wont finalize deal

nuabdi Avatar
8y, 5m agoPosted 8 years, 5 months ago
yet another ebay dissent! I know its common but i guess it gets to your nerve if it happens to you directly.

won an item fairly. it has been 9 days and the seller (>150 feedbacks, 100% positive) has ben very slow in answering email arranging a cash and collect. I guess its because the price is not as s/he expected.

what can i do OTHER THAN leaving negative feedback?

I am thinking of asking ebay to be partly responsible for this situation. I think ebay should pay me (the buyer) a small fee (depends on the items value, say max £5) for time and opportunity lost. They then can charge this to those time wasters.

This also applies to non-paying buyer situation unless they can prove the seller/buyer is a scam or s/he has legitimate reason for breaching the contract.
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nuabdi Avatar
8y, 5m agoPosted 8 years, 5 months ago
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1 Like #1
nothing you can do i'm afraid, as nothing on ebay constitutes a legally binding contract
1 Like #2
what a good idea
#3
i was thinking of paying the seller anyway through paypal so s/he has to pay fee.
Can i do that or is it too risky? (s/he can just not refund me and keep the item as well)
#4
schaf
nothing you can do i'm afraid, as nothing on ebay constitutes a legally binding contract


are you sure? i always get this message whenever a place a bid:

"You are agreeing to a contract -- You will enter into a legally binding contract to purchase the item from the seller if you're the winning bidder . You are responsible for reading the full item listing, including the seller's instructions and accepted payment methods. Seller assumes all responsibility for listing this item."
1 Like #5
nuabdi
i was thinking of paying the seller anyway through paypal so s/he has to pay fee.
Can i do that or is it too risky? (s/he can just not refund me and keep the item as well)


you would be better off paying paypal - she pays charges then - but if you think your not getting item she will make feeble excuse i.e item broke or something so she gets fees back -be a pain and pay paypal

hope you get your item:thumbsup:
#6
nuabdi
are you sure? i always get this message whenever a place a bid:

"You are agreeing to a contract -- You will enter into a legally binding contract to purchase the item from the seller if you're the winning bidder . You are responsible for reading the full item listing, including the seller's instructions and accepted payment methods. Seller assumes all responsibility for listing this item."


That's what ebay wants you to believe, but it's simply not true.
1 Like #7
I hope you get the item in question but as a side issue you must leave feedback
that reflects your buying experience with this seller IMHO.
You state the seller has 100% positive feedback ( >150 ) but how many times
has the same thing happened before? If you do not leave feedback then it may
continue happening!!
#8
holly100
you would be better off paying paypal - she pays charges then - but if you think your not getting item she will make feeble excuse i.e item broke or something so she gets fees back -be a pain and pay paypal

hope you get your item:thumbsup:


yeah... i wont let him/her go away easily. i'm just thinking whats the worst i can do to him/her.

the above idea is to make him/her pay the fee without me having to bear the paypal-hassle and the risk of loosing the money (if s/he wont refund)
#9
schaf
That's what ebay wants you to believe, but it's simply not true.


well i will make sure that ebay knows that I do believe what they say ... lol
1 Like #10
This has happened to me a couple of times ..... really annoying I know but as has already been said there isn't a lot you can do about it ... there is a non-selling seller policy (found on the help pages) which would end up giving the seller a 'bad strike' but in the end does not get your item & is a long drawn out process !! Good luck anyway :)
#11
simon012
I hope you get the item in question but as a side issue you must leave feedback
that reflects your buying experience with this seller IMHO.
You state the seller has 100% positive feedback ( >150 ) but how many times
has the same thing happened before? If you do not leave feedback then it may
continue happening!!


thanks simon

I will leave negative feedback for sure. im just thinking what other nasty things i can do to him/her
#12
snowtiger
This has happened to me a couple of times ..... really annoying I know but as has already been said there isn't a lot you can do about it ... there is a non-selling seller policy (found on the help pages) which would end up giving the seller a 'bad strike' but in the end does not get your item & is a long drawn out process !! Good luck anyway :)


thaks snowtiger!
yeah i know.. i just want to make his/her life as miserable as mine lol
i dont mind how long it'll take... lol
1 Like #13
If you pay via paypal they'll probably just refund it, won't cost them anything.

Either that of they'll send you a brick instead.

neg, report, move on.
#14
Benjimoron
If you pay via paypal they'll probably just refund it, won't cost them anything.

Either that of they'll send you a brick instead.

neg, report, move on.


exactly what im affraid...
yeah ill do allthat (neg, report etc)
i'll also give ebay the above "small fee" idea to handle this problem
#15
nuabdi
exactly what im affraid...
yeah ill do allthat (neg, report etc)
i'll also give ebay the above "small fee" idea to handle this problem


Won't ever happen I'm afraid, too much hassle for them, they probably couldn't legally enforce it anyway as sellers have a legal right to pull out. Whilst they could kick you off the site, I doubt they could financially penalise you. Innocent until proven guilty, they'd probably have to take the seller to court.
#16
Benjimoron
Won't ever happen I'm afraid, too much hassle for them, they probably couldn't legally enforce it anyway as sellers have a legal right to pull out. Whilst they could kick you off the site, I doubt they could financially penalise you. Innocent until proven guilty, they'd probably have to take the seller to court.


oh well then...
i'll write that to them anyway.. just give them the ides
also i think they have to be partly responsible for the situation. if the seller doesnot pay, then ebay has to bear the fee after all they're the one who host the seller and facilitate the contract

thanks benjimoron
rep added to all!
1 Like #17
just out of interest did you ask if you could collect before the auction ended and he responded before the auction ended or after you had won it, because in my experience i had alot of people trying to take advantage of everyone else by winning the auction and trying to waver the additional fees and postage to make it worth their while. Also this discussion seems very one sided you seem to have a bullying revenge persona, yeah at a guess he might not be happy but he hasnt responded back to you with his reason so in all honesty i cant judge or give a opinion on this, it would be totally unfair
#18
ttsese
just out of interest did you ask if you could collect before the auction ended and he responded before the auction ended or after you had won it, because in my experience i had alot of people trying to take advantage of everyone else by winning the auction and trying to waver the additional fees and postage to make it worth their while. Also this discussion seems very one sided you seem to have a bullying revenge persona, yeah at a guess he might not be happy but he hasnt responded back to you with his reason so in all honesty i cant judge or give a opinion on this, it would be totally unfair


thaks ttsese... well its my fault not giving the full story:

1. S/He provided options for FREE collection in person in the listing.
2. S/He has replied 3 times with reason but its very slooow (took 2/3 days per message). I might not know what happened to him but you cannot blame me for suspicious cos how on earth would i know what happened to him?

And i am sorry if I look like a revenge persona but im not. Like I said I have been waiting very patient for 9 days and given hem all the time he need to sort things out.
1 Like #19
It is not a legally binding contract as ebay are not an official auction provider.

They refuse to sign up to the rules and regs of being an auction house as that would mean they share some responsibility when people get ripped off - legally they are more akin to newspaper classified adverts.

Of course, they know better than to have a statement of the true legality on the site as that would just increase abuse.
banned 1 Like #20
make another account or use another account to bid silly prices on their future items (check what they are selling once every now and again)

bid £1000 on account b

and then just bid £999 on your account and he will have to start complaints etc and it will be a while before he is absolved of his ebay fees on that £1000

also he will have to go through the trouble and time of relisting the item
#21
alternate
It is not a legally binding contract as ebay are not an official auction provider.

They refuse to sign up to the rules and regs of being an auction house as that would mean they share some responsibility when people get ripped off - legally they are more akin to newspaper classified adverts.

Of course, they know better than to have a statement of the true legality on the site as that would just increase abuse.


well actaully for me the one who has to bear the fee is the forfeiter not ebay. I just think ebay can accommodate that by charging the fee to the forfeiter and credit it to our account.
#22
Proximo
make another account or use another account to bid silly prices on their future items (check what they are selling once every now and again)

bid £1000 on account b

and then just bid £999 on your account and he will have to start complaints etc and it will be a while before he is absolved of his ebay fees on that £1000

also he will have to go through the trouble and time of relisting the item


what a brilliant idea! lol worth twice of rep haha

but i dont think i want to do that... he's not that bad

and that just too mean lol
banned#23
nuabdi
what a brilliant idea! lol worth twice of rep haha

but i dont think i want to do that... he's not that bad

and that just too mean lol


yeah personally I only do that sort of stuff to power sellers who purposefully send me the wrong item and dont care because they have alot of feedback they can take the negative one and then leave negative feedback in revenge
#24
Pay by paypal....hope you get your item :-D

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