What to write in a mobile phone contract cancellation letter - HotUKDeals
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What to write in a mobile phone contract cancellation letter

kimbyanne Avatar
8y, 6m agoPosted 8 years, 6 months ago
I went in to my local Vodaphone store today and asked them to check when my Vodaphone contract was due to end. I was told it actually ended back in February so I am still with Vodaphone but I am not contractually obliged to stay with them.

I now want to cancel this contract and get another contract that comes with a free PS3. The person in Vodaphone said I need to write to them and give them one months notice but I am not sure what to write, does anyone know if there are any templates about?

Also if anyone knows any sites offering a free PS3 with contracts, please let me know!

Thanks
kimbyanne Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
Just give information they will need (name, address, phone number etc) and say "I am writing to inform you that, as I am not longer tied in to the contract, I wish to cancel and am giving you the required 1 months notice"
#2
you could allways ring them from ur mobile and cancel it that way cant you ?
#3
Just write something really basic.

"Dear Sir/Madam,

I am writing to give you one month's notice for the cancellation of my contract, as per your requirements. I am aware that I am no longer contractually obliged to continue with this subscription after my 12-month contract, which ended in February 2008.

Please could you confirm, in writing, the cancellation of my account.



Yours faithfully,
"

You could also mention that you would like to transfer this number to a pay as you go. They should just be able to convert your current account to PAYG, possibly sending you a new SIM. That way, you can keep the number for future use.
#4
intenso100
you could allways ring them from ur mobile and cancel it that way cant you ?


I know with Orange you can. Never had a vodafone contract, but worth a try!
#5
duckmagicuk2;2170111
I know with Orange you can. Never had a vodafone contract, but worth a try!

i guess only prob with that is they prob try and 'persuade' you not to
#6
duckmagicuk2
I know with Orange you can. Never had a vodafone contract, but worth a try!


Apparently with Vodaphone you can't cancel over the phone. Its in their T&C that you need to send them written confirmation. I just tried calling them but they closed at 6pm so I just missed them. I will try them tomorrow but I will get my letter done anyway.
#7
kimbyanne
Apparently with Vodaphone you can't cancel over the phone. Its in their T&C that you need to send them written confirmation. I just tried calling them but they closed at 6pm so I just missed them. I will try them tomorrow but I will get my letter done anyway.


I cancelled my vodaphone contract over the phone only 3 weeks ago
#8
pinkkitty2007;2170169
I cancelled my vodaphone contract over the phone only 3 weeks ago


I had this problem a year or so ago. If you have a contract directly with Vodafone you can do it over the phone or in a Vodafone store. I had to write to them as my contract was technically through the Vodafone dept of CPW.
#9
Perhaps you should learn how to spell "Vodafone" before moving on to anything more complicated?
#10
As for your second question, I was thinking of doing the same thing when my vodafone contract expires at the end of the summer. After a bit of digging, [url]www.mobiles.co.uk[/url] looked like the best place because they deliver your phone AND PS3 the next day (a lot of places you have to wait up to a month after you get the phone). Also they are part of carphone warehouse so can be trusted, and they offer £30 quidco.

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