Whats the Toy's R US Returns Policy? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Whats the Toy's R US Returns Policy?

Marky264 Avatar
8y, 3m agoPosted 8 years, 3 months ago
Well my mum and i bought a new Asus EEE PC and we dont really like the features at all that much it's only been opened and used once so whats the returns policy like? Can we get a straight refund? it was bought yesterday so we should have no problems?
Marky264 Avatar
8y, 3m agoPosted 8 years, 3 months ago
Options

All Comments

(6) Jump to unreadPost a comment
Comments/page:
#2
cheers mum will refund it in the morning, WIll put my money towards something more appropriate lol
[helper]#3
You may have trouble getting a refund. Many shops will only refund PCs if they are faulty. As the computer has been used the shop may not want to take the risk that the PC may contain viruses or unsuitable images. It may not be as straightforward as you think......
#4
yeah the return policy highlighted above is for the tru website where legislation is different,
you have no automatic right to a refund if it was purchased in store, so play it nice or they may refuse point blank
#5
I used to work in Toys R Us on customer services up until recently & if it was the store that I worked in, you' d have no chance! If it was unused, it wouldn't be a problem.

Toys R Us only have a returns policy for faulty items. They don't have to take things back if there's nothing wrong with them.

Hopefully the multimedia manager will be in a good mood! :)
#6
Did you manage to get a refund? :)

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!