OK I've only been selling TVs since April last year for Currys but even I KNEW that there was various myths about tvs, especially plasma.
I actually had an arguement, a full scale one with a customer today who was looking at TVs and when I asked him if he was looking for a particular one, he straight away went on the defensive and said "NOT A PLASMA!"
I asked why and was treated to a very aggressive lecture about
how they use 3 times as much electricity
which magazine says you need to have the colour boosted up after 3 years
the EU is banning them from sale
the gas in them can leak and cause radiation.
I tried to reason with the gent that none of this was true and he called me a f**king idiot if I believed what I read on the internet!
He'd talked to tv engineers who HAD refilled the gas in plasma screens and that it was very costly.
Again I said that I had once googled such a process and could find no evidence of anyone being able to refill thousands of sealed glass cells.
I asked what type of gas is used in the plasma screens and he didnt know but assured me it was very expensive.
and I even tried to end the discussion by saying that if there was these problems with plasma tvs, then why do DSGI and electrical retailers the world over, continue to sell them and why do the manufacturers continue to produce them?
especially Panasonic who make a 103" and 150" plasma screen?
they just wouldn't bother if the technology was this bad.
aggressive customer then tells me I know nothing about tvs and he's studied them for ages trying to find out which is best and everyone he knows says plasmas as terrible.
I had to ask him to stop swearing at me if he wanted to continue looking round our shop and he said I started it.
SO WHERE DID THIS STUFF ABOUT PLASMA TVS COME FROM?
we always get the same ones from mis-informed customers:
the gas needs to be recharged/replaced
the gas can leak
the tvs can burn and catch fire
my mate said not to get one cos they don't last
my mate had one and it 'went off'.
LCD is better cos plasma is getting phased out.
they use too much electricity
you can't game on them
you can't watch them from an angle
you can't tip them on their back. (though why anyone is wanting to watch TV this way is a mystery)
aswell as the vague ones that just say "I don't like them" but can't clarify why other than "I just don't like them"
Anyone care to join this discussion?
did you ever get told any of this stuff by a friend/co-worker/taxi driver/bloke in the pub/sales person?
or is it just people from my area that don't get it?