On 29/11, I started my new contract, the first air time bill as usual arrives within a month, mine arrived dated 4th Dec and being my first bill (please correct me if I’m wrong) or does this not count as your first bill?
I have sent them my bill dated 4th July as this is the 8th bill which I have to send to receive the cashback. They have returned the claim saying it is early, the same occurred when I sent them my 4th so then I sent them my 5th bill when I received the cheque
I have had no problems with E2save who have confirmed my first claim on the 4th airtime which came within 4 month, it’s only Onestop I ‘m struggling with.
Surely them being the same CPW company would have the same procedures in place or is there something wrong with the admin side at OneStop.
This time I thought of sending the 9th bill but did not want them to say it’s late being the 9th and forfeit the cashback. I’d rather send them the bill again incurring extra recordered delivery charges but it’s just so annoying.
Thanks in advance