I ordered the 32" Technika 1080p LCD TV and stand from Tescos today at approx 1.15pm and received a text message at 4.30pm stating that my order had been cancelled. The reason given for this is that they were unsuccessful in securing my payment. Absolutely gutted because it has now sold out online!
I have double checked my account balance because I was worried about the possibility of online fraud but my account balance is fine! Is there anything I can do about this? I have a Halifax Visa Debit Card.
Who's fault do you reckon it is, Tescos or Halifax?
Having phoned Halifax bank they are claiming it is Tesco's fault. They also said that my details must have been accurate for the transaction to reach the 'Halifax Secure' stage.