Whose responsibilty is it? - HotUKDeals
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Whose responsibilty is it?

keluar Avatar
6y, 4m agoPosted 6 years, 4 months ago
A sender send some money ( bank Transfer )to a recipient account but recipient never receives it. Given both sender and recipient are genuine, how should one go about? Is it the senders' or recipient's responisbility to chase?

Please help.. this is a real case
keluar Avatar
6y, 4m agoPosted 6 years, 4 months ago
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Comments/page:
#1
Sender. The non recipient can't chase what is not there.
#2
i would prob say senders double check all details first
[mod]#3
Both chase with your own banks
#4
Sender
#5
Get sender to check they have right details. That would be first thing to do. If details are correct then sender would need to contact bank.
#6
senders responibility-they are the only person in any position to do anything about it. Non recipient cant contact senders bank because of data protection etc-entirely the senders responsibility-if you are absolutely certain the sender is genuine,they must have put the wrong account number in when they did the transfer
#7
Probably a
garbage456
as long as recipient sent the correct details and sender entered the correct details, its whoever fault got it wrong, if never of you are wrong then its the bank, isnt it blatantly obvious?



+1
Finally!
#8
Thanks for the reply...

thesaint
Sender. The non recipient can't chase what is not there.


That is exactly what my bank said !! But the sender's bank seems to verify that payment has been sent correctly but yet no evidence of payment is seen at the recipient bank.. How can I explain that?
#9
garbage456
as long as recipient sent the correct details and sender entered the correct details, its whoever fault got it wrong, if never of you are wrong then its the bank, isnt it blatantly obvious?


Each bank claims its the oppposite bank's responsibility to chase... WTF ??
#10
I assume you've verified the details from both parties are accurate - you haven't mentioned this. I take it the money is between two UK based banks?

Edited By: moob on Sep 14, 2010 20:37: oops
#11
The sender can contact their bank and ask for a trace to be placed on the payment. they will then trace the payment through whatever payment system was applied.
#12
moob
I assume you've verified the details from both parties are accurate - you haven't mentioned this. I take it the money is between two UK based banks?
We have both verified the sort code, account number and the name is all correct.

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