I phoned up to get my name on the sky account, at the min it has my Ex on there but its installed at my address and the payment comes out of my account.
I did not know the password so could not change the name, if i wanted to do this i would have to write in.
So i then asked them to put me through to sales, within 5mins I got Sky HD for £49 at the same address payment coming out of the same account!
Why do companies do things the hard way. I could have given them any info on my account and address details they wanted to do just a simple name change.
Anyway rant over - i now have Sky HD and probably got a better deal than if i tried to upgrade as an existing customer.