Will BT Broadband work with a virgin landline? - HotUKDeals
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Will BT Broadband work with a virgin landline?

geoneo123 Avatar
8y, 10m agoPosted 8 years, 10 months ago
I Have just moved into a new place and i cant get out of the BT Total Broadband and to install a landline it will cost me another £124 pound.

My new place has Virgin Sockets and a Landline and the online installation costs only £20 which is a big difference

So will BT Broadband work with a virgin landline? Or should i just get a package from Virgin
geoneo123 Avatar
8y, 10m agoPosted 8 years, 10 months ago
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#1
Basically other providers will not work ona Virgin cable line, if that's what you have, if it was Virgin provided on a landline then no problem, but if you have Virgin sockets then it's cable.

This is a major problem for a lot of people moving, mate. My girlfriend has also been told that even to reconnect the BT line in her new flat will cost £124.99. It all to do with the what the call 'local unbundling ' and I think you're probably going to have to either pay the BT installation or go for Virgin and pay the rest of the BT Broadband off. One thing to sweeten the pill a wee bit is that Virgin currently give up to £55 for going with them for a cable package: http://www.quidco.com/virgin-media/

It might offset some of the costs of the BT Broadband you'll need to pay off, how many months are left on that? Are they charging you the full costs until the end of the contract?

PS You could always get BT installed and then after you've finished the BT Broadband contract you could sign up to SKY on their TV/phone/broadband packages as they give £125 Quidco cashback at the moment. I suggested this to a friend who moved recently and they got it paid within a couple of months of signing-up so the BT installation actually cost them nothing in the end.
#2
Thanks for your reply

Well i called them last night to try and lower the option because i am on Option 3 but that would cost me £40 to downgrade plus i would have to pay for the HomeHub.

also i was told that i would be on 12 month contract when i ordered but was told on the phone last night that i was on an 18 month contract!!!

I wonder how BT can work like this because they seem to be the worst supplier i have ever been with i wonder if anyone else has been in the same situation as i am now.

I was a nightmare to order the bloody service and now trying to lower or cancel is even worse!!
#3
Had major problems with them myself,if you thought you where on a 12month contract,was it mentioned to you over the phone?cause you can get them to go listen to the calls you've had with them if they've misqouted.

Personally would never use them for internet again cause 1. its way to expensive and 2. you don't actually get the speed they say you will, in my case i was getting under 2mb when told 8mb. i now get a better service with orange,5bucks a month and no download caps or anything,no hassle.

About the phone line - OMG,i could've killed them,i recently moved into a new build flat,which had BT SOCKETS installed by BT but they wanted £124.99 to CONNECT me as i was a NEW LINE??£125 bucks just to flick a switch and i still get randoms phoning me asking 4 JOE????some new line huh

M
banned#4
geoneo123;1442543
Thanks for your reply

Well i called them last night to try and lower the option because i am on Option 3 but that would cost me £40 to downgrade plus i would have to pay for the HomeHub.

also i was told that i would be on 12 month contract when i ordered but was told on the phone last night that i was on an 18 month contract!!!

I wonder how BT can work like this because they seem to be the worst supplier i have ever been with i wonder if anyone else has been in the same situation as i am now.

I was a nightmare to order the bloody service and now trying to lower or cancel is even worse!!

Blimey! You actually managed to speak with someone at BT. Wonders will never cease :-D
#5
Steigs;1442601
Had major problems with them myself,if you thought you where on a 12month contract,was it mentioned to you over the phone?cause you can get them to go listen to the calls you've had with them if they've misqouted.

Personally would never use them for internet again cause 1. its way to expensive and 2. you don't actually get the speed they say you will, in my case i was getting under 2mb when told 8mb. i now get a better service with orange,5bucks a month and no download caps or anything,no hassle.

About the phone line - OMG,i could've killed them,i recently moved into a new build flat,which had BT SOCKETS installed by BT but they wanted £124.99 to CONNECT me as i was a NEW LINE??£125 bucks just to flick a switch and i still get randoms phoning me asking 4 JOE????some new line huh

And new builds come connected to BT's network do they, no one has to put cable/duct to your house from the closest suitable point? The network may need upgraded with bigger cables to deal with the new site. And it's not just a case of flicking a switch to turn a line on (very occasionally it can be done). BT ain't a charity they are a public company and as such has a duty to its shareholders.
#6
Yes i do understand all that jazz i was stating that it was a BT point which was installed in the property and yes i understand no1 HAS 2 ,as u put it, run cable from the nearset point.Most lines are BT,the line rental is theres!!any deals u get i.e. free calls,evenings and weekends,be it thru sky or whomever,the rental is still BT's.Monopoly is what i was suggesting as u cannot get sky talk or such like WITHOUT a BT line installed!!!hence why they charge £125 2 connect,what choice?what point where u actually making?that there a business that needs to make money?isn't that exactly what we're talking about? The MONEY this BUSINESS charges for its services!!!!!!

Get off your horse and drink ur milk.

nice post thou
#7
Paddy_o_furniture
And new builds come connected to BT's network do they, no one has to put cable/duct to your house from the closest suitable point? The network may need upgraded with bigger cables to deal with the new site. And it's not just a case of flicking a switch to turn a line on (very occasionally it can be done). BT ain't a charity they are a public company and as such has a duty to its shareholders.


Anyway i never said all new builds,i said my 1!!
#8
Most new builds will require network work to be done so that the end user can CHOOSE to have service from BT or indeed another SP (Talk Talk, Sky, Cauldwell), will all soon be able to offer provisions. Like I said BT ain't a charity, if any work is required to bring the line into service I agree you should be charged x amount. If it's a case of flicking a switch (and rarely it is) I don't think you should be charged. You can have the installation cost spread out over 4 quarters added to your bill. I also heard somewhere that if you signed up for sky talk (as a sky subscriber) sky would give you the installtion cost back.
#9
Paddy_o_furniture
Most new builds will require network work to be done so that the end user can CHOOSE to have service from BT or indeed another SP (Talk Talk, Sky, Cauldwell), will all soon be able to offer provisions. Like I said BT ain't a charity, if any work is required to bring the line into service I agree you should be charged x amount. If it's a case of flicking a switch (and rarely it is) I don't think you should be charged. You can have the installation cost spread out over 4 quarters added to your bill. I also heard somewhere that if you signed up for sky talk (as a sky subscriber) sky would give you the installtion cost back.


Really??i never knew that,i have sky,nothing mentioned about that b4 hand or i would've jumped at it,BT required me to pay it in full cause i thought i could spread it but they wouldn't let me. Guess u learn and all that huh.

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