Windows 7 PC has died - HELP ??? - HotUKDeals
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Windows 7 PC has died - HELP ???

LazyDonkey Avatar
6y, 5m agoPosted 6 years, 5 months ago
Had loads of recent issues with slow down, possibly caused by some sort of Spyware/Ad ware/ Virus. Performed loads of scans with various tools and was able to remove a copy of threats.

BUT........now my PC wont boot, it just hangs at the welcome screen with the spinning circle. When I tried the safe mode, it just wont respond to any actions or requests. Finally I rebooted in normal mode and tried a system restore.....which failed. When I restarted again the PC booted pass the Welcome screen, but is unresponsive. It takes ages to access anything and just hangs with the spinning circle.

Can anyone offer any advice........I don't really want to do a clean install at this stage?
LazyDonkey Avatar
6y, 5m agoPosted 6 years, 5 months ago
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banned#1
yeah, I would opt for a clean install.

I must say that my windows 7 hangs a lot and I get Blue screen of death at least once a week. Its far less stable than Vista ever was.
#2
I REALLY want to help, but you seem to be ignoring me.
#3
now my PC wont boot, it just hangs at the welcome screen with the spinning circle. When I tried the safe mode, it just wont respond to any actions or requests. Finally I rebooted in normal mode and tried a system restore.....which failed. When I restarted again the PC booted pass the Welcome screen, but is unresponsive

I had a similar problem, after getting infected with a virus. If the system restore won't work then the only other option is a clean install.

However, I was able to 'rescue' all my docs/photos/etc first by using BartPE:thumbsup:
#4
csiman;8896904
yeah, I would opt for a clean install.

I must say that my windows 7 hangs a lot and I get Blue screen of death at least once a week. Its far less stable than Vista ever was.



The only crash i've had with Win 7 has been viewing the wireframe of extreme tessellation on Unigine Heaven. ATI have now resolved the issue. Overall i've been extremely impressed with the latest OS.
#5
cis_groupie
I had a similar problem, after getting infected with a virus. If the system restore won't work then the only other option is a clean install.

However, I was able to 'rescue' all my docs/photos/etc first by using BartPE:thumbsup:


I think it could be the case of the main System files being overwritten, faked or being changed in a way to stop the PC from working normally, if removed or repaired, it could EASILY fix the problem.
#6
csiman;8896904
yeah, I would opt for a clean install.

I must say that my windows 7 hangs a lot and I get Blue screen of death at least once a week. Its far less stable than Vista ever was.

There's definitely something wrong there as it shouldn't be doing that, I've no stability issues on either my Vista or Windows 7 machines. I'd check to see what is actually causing the BSOD and work from there.

John
#7
Johnmcl7
There's definitely something wrong there as it shouldn't be doing that, I've no stability issues on either my Vista or Windows 7 machines. I'd check to see what is actually causing the BSOD and work from there.

John


Normally means he has Spyware or something might just break soon.
#8
dcx_badass
Can you get into safe mode? Really though a clean install is needed.


Yes......but it even hangs in Safe mode.

Wotwot123
I REALLY want to help, but you seem to be ignoring me.


Apologies, didn't see your PM.
banned#9
dcx_badass;8902030
You do a lot of downloading? Windows 7 has a massive memory leak bug when downloading leading it to eventually BSOD. I've managed to recreate it on 3 PCs with Win 7 and my friends done it to his aswell.

yeah, must do about 3-4GB of downloads per day. Any fix for this? Not too fussed about BSOD once a week though tbh but found vista far more stable. Win7 tends to just hang all the apps for about 1 minute quite often before recovering again.
banned#10
Wotwot123;8901950
Normally means he has Spyware or something might just break soon.

nah - no chance. Have kaspersky and run MBAM, superantispyware, ccleaner and comodo system cleaner weekly. No problems reported so definitely win7 problem.
#11
csiman
nah - no chance. Have kaspersky and run MBAM, superantispyware, ccleaner and comodo system cleaner weekly. No problems reported so definitely win7 problem.


I got infected with a bunch of cloaked malware (see my previous thread) and I had it for over a week, it took Prevx 2 weeks to even detect it, I had to physically delete it by force, nothing could find it. Spyware scans work 99% of the time, but for hard installs, and it seems the OP has physically installed this problem, who knows what it's infected the system with.

Cloaked Malware pretends to be a legitimate system service or file, it's clear from any scan, and can replicate to any other system service if it thinks it might be removed, it some cases, it corrupts the original services or files to run.

This person NEEDS to post up a HiJackThis log report, there is no other options atm - Once they upload it, then I can then see if there is any Spyware or even a Virus on the system that is not being picked up by the scanners.
#12
Wotwot123
I got infected with a bunch of cloaked malware (see my previous thread) and I had it for over a week, it took Prevx 2 weeks to even detect it, I had to physically delete it by force, nothing could find it. Spyware scans work 99% of the time, but for hard installs, and it seems the OP has physically installed this problem, who knows what it's infected the system with.

Cloaked Malware pretends to be a legitimate system service or file, it's clear from any scan, and can replicate to any other system service if it thinks it might be removed, it some cases, it corrupts the original services or files to run.

This person NEEDS to post up a HiJackThis log report, there is no other options atm - Once they upload it, then I can then see if there is any Spyware or even a Virus on the system that is not being picked up by the scanners.


How do I do this when my PC is unresponsive even in Safe Mode? When ever I click on a desktop application, the system just hangs..........as if being redirected to another application.
#13
LazyDonkey
How do I do this when my PC is unresponsive even in Safe Mode? When ever I click on a desktop application, the system just hangs..........as if being redirected to another application.


Ok, if you can, do this, it might be something running in the background which is causing this.

Once you get into the system, I suggest booting normally if you can, don't click anything, as it's Windows 7, you should be able to do CTRL+ALT+DELETE, bring up the Task Manager, go to processes, and if you can, copy every process down and post it in this thread.

So you can't even click on Start Menu I am guessing?

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