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express15 Avatar
7y, 10m agoPosted 7 years, 10 months ago
okay..i turn my 360 on and i coudnt connect to xbox live so i fought somewrong with router when i check router connection with ps3 it was working fine then i fought wireless adapter plug was out when i check it adapter in back had red light and i said i never seen this before on my 360 so i went xbox.com to find out promblem i tried all troubleshoot but didnt work it still had red light.
ps.i had this adapter couple mothes ago i purchase from gamestation but i lost recict what do i do now do i have to wasted another £60 on wireless adapter so please help me out.
express15 Avatar
7y, 10m agoPosted 7 years, 10 months ago

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Microsoft will give you a brand new free one.

I rang up and said mine was broken (no lights or anything) (btw, indian callcentre)
They asked when it was purchased..... I said about 3 months ago.
They said it needs a replacement and that I should send it to some address (in the UK) and they would send out another one. They also said to put the receipt in the box, which I said I had.
They gave me a ref. code and I went on my way.


I sent nothing to them, but after 3 days, I tracked my ref. code on the internet and it said that my 'fulfillment order' had been shipped. I received a brand new (retail packaged) wireless in the post a week later. (Long postage from Germany)

[SIZE="1"]Another interesting fact is that I never had an adapter in the first place, but just just blagged my way through a phone call to get a free adapter :w00t:[/SIZE]
Microsoft will give you a brand new free one.

whats the number you used?
0800 587 1102
0800 587 1102

Yep I think thats the one I used, good luck!

Tell them that you have a receipt cos they wont give you anything if you dont.

BTW I did this back at the start of december, so I hope it still works and they havent changed policy.

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