Hi all this is just a help post for all those that have had Wonga or similar loans in the past.
In case you have been living under a rock you may not be aware that wonga has been approving loans which were unaffordable.
DO NOT CONTACT COMPANIES OFFERING TO HELP WITH THIS
All you need to do is send a couple of emails and the refund will be issued to you
1. Send the email in post 1 to [email protected]
(the reply may take 8 weeks, mine was 3 weeks)
2. Send the email in post 2 to the same address amending it to reflect your circumstances and deleting the help quotes.
You should receive a response fairly quickly this will detail your refund if any plus 8% statutory interest.
3. If your happy with the refund amount reply to the email as detailed in the email.
4. If not happy refer your case to the financial ombudsman at
The Financial Ombudsman Service
Telephone: 0300 123 9123
Email: [email protected]
Enjoy your refund
Note if you have previously had a loan written off then this will be taken as part settlement.
I calculated I was owed £2000 I had £1300 previously written off and was awarded £700 plus interest.
Hope this helps somebody
Thanks to debtcamel.co.uk for the templates
See here for other loan company contact detailshttps://debtcamel.co.uk/payday-lender-email-addresses/
04/04/17 - sent email 1
12/04/17 - received automated reply
02/05/17 - received further reply stating more time needed
11/05/17 - received statement of account
14/05/17 - sent email 2
15/05/17 - received offer
15/05/17 - accepted offer
17/05/17 - refund received in bank
First email sent 15/5/17
Reply received 16/5/17
Second email sent 16/5/17
Reply received 2/6/17 - refund approved for 18/24 loans
5/6/17 refund received in bank (takes 2 hrs from when they put it through)