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wrong boots

falsey73 Avatar
9y, 1m agoPosted 9 years, 1 month ago
hi not sure if anyone would be able to advise me, my situation is this I purchased three pairs of boots of fleabay but the seller sent me a different pair which i had bid on originally but lost.

not sure where i stand and what i can ask for as i still want the boots i originally won

any help appreciated thanks (i paid through paypal)
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falsey73 Avatar
9y, 1m agoPosted 9 years, 1 month ago
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banned#1
contact the seller :?
#2
If you have already ontacted the seller and they have said they sent out the right item then all you can do is start a dispute with Paypal.
Paypal will most likely say you to return the item ( it be at your costs ) by a signed for method. The seller will have to refund your costs you originally paid.
As I said the return costs are yours to pay.
I had an incident where the buyer actually swapped over the item,it was same design etc,but I sent a double duvet set and they said I sent them a single,I didn't even sell singles at time.Paypal told them to send item back and on the dispute a tracking number was put in,I had no other choice but to refund.Thats what happened in this situation over wrong goods,but as I said buyer swapped it over.
However,thats been my only main problem I've had concerning eBay Paypal and I suppose considering how much I have bought on there aswell as sold its still good.
Can't keep everyone happy all the time.
banned#3
if the seller sent you the wrong boots then the seller should have to pay return postage costs, not you
#4
Just send him a signed for empty package - the RM website will say it's been signed for & accpeted, Paypal will see this & refund your money - sorted !
#5
ChrisUK
Just send him a signed for empty package - the RM website will say it's been signed for & accpeted, Paypal will see this & refund your money - sorted !



am liking this idea but then i dont think ill get my original three pairs lol

it cost them £3.00 to send to me so ill have to weigh up the pros of are my three pairs worth an additional £3.00

just waiting for the seller to return my messages

keep u informed thanks
#6
I had this problem with a bloke from wales - first pair was faulty, i returned them - he said he would refund postage. second pair came 3 sizes too big - again he said hed refund postage and send correct size - i sent them back and then nothing. Paypal eventually refunded cost of shoes but i was out the cost of the postage! nearly £10!!! what a mug i felt!
#7
had e-mail from seller they said that if i forward the onto the other person they are doing the same and they would refund postage, i've contacted buyer that got my pairs to see if this is correct

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