www.bigpockets.co.uk - Anyone got any advice on a return??? - HotUKDeals
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www.bigpockets.co.uk - Anyone got any advice on a return???

the_sam_83 Avatar
8y, 6m agoPosted 8 years, 6 months ago
Hi guys!

Just bought a refurb ipod shuffle from this site. It turned up and doesnt work at all, doesnt charge, isnt recognised by itunes and not recognised by windows.

Trying to return it but the site has no contact number, no one responds to email and after filling out the returns form no one responds with a returns number !!!!

Can anyone help???

Thanks in advance.
the_sam_83 Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
Submit A Ticket

http://www.bigpockets.co.uk/support/?lang=&session=6cc92bacb28e639d47a94b7fb295e1ec

EDIT: sorry for being to lazy for not reading your full post :)
#2
ok ive hunted around and used...

saynoto0870 and it has a number not sure if its correct tho... wont hurt to try...

0871 7000081

or 01384 892333
#3
OK just tested these for you and they BOTH dont work.,. lol
#4
Thinking ive been stung!!

But looking on HDUK there are loads of posts about offers for BigPockets - so i assumed it was a reputable company
#5
http://www.thedvdforums.com/forums/showthread.php?p=7971640

he says thats the right number...:| i dunno :|

They do seem to be an alright company so dont worry :P
#6
Fax them on 01384 892425 (try phoning this as well in case its a phone too)
Expressions like 'not fit for purpose' get attention. Its a Trading Standards term
Good luck
banned#7
when did you submit the ticket?
#8
About 36 hours ago, no response!

Any ideas?

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