I ordered Shadow Hearts: Covenant from these jokers about 1.5-2 weeks ago. It finally arrived today - Unsealed, in a non-official PS2 case (no Sony sticker or Playstation logo inside), with the 1st disc allowed to float around since the case only has 1 disc holder and no invoice. It's amazing the disc even works at all with the amount of scratches and marks it has.
The best part of this is that I paid £18.70. It's a rare game and I wanted a new copy, so paying £19 from a store (who I assumed sold new games unless stated otherwise) would've been excellent value. My problem now is that the 11 £2-4 pre-owned games I ordered from Gamestation are all in MUCH better condition.
They've so far ignored my emails and I can't get through to them on the phone. Can anyone help me by giving me an official looking email that might get them to answer? :(