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xbox 360 advice

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HI all, My son has an xbox 360 which is about 4 weeks old, and he has just informed me that the games keep freezing and/or jumping. We bought this from Game as a new package with Halo3 and GTA IV.…
buzylizzie Avatar
8y, 6m agoPosted 8 years, 6 months ago
HI all,

My son has an xbox 360 which is about 4 weeks old, and he has just informed me that the games keep freezing and/or jumping. We bought this from Game as a new package with Halo3 and GTA IV. At first I thought it must be the games but why would it be happening to other games too?

Is it the console itself that has a fault? - can anybody help
buzylizzie Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
Game have really goodcustomer service. If its within a month they should just swap it, if not tell them its been happening for a couple of weeks but you thought it was the games and they should be fine. I had an old xbox and returned it after 3 weeks without a reciept and they gave me a nbrand new one still bubble wrapped and all sorts. the one I initially got was a trade second hand one.

Just talk to the store manager.

Just realised, if you got it new its under warranty anyway!
#2
Also, some lasers are very sensitive so make sure discs are really clean with no fingerprints. :)
#3
I doubt very much it will be the games, it sounds like a faulty 360 to me. Are you sure the 360 is not overheating? Is it getting good ventilation?

You need to talk to the store where you bought it from they should exchange it there and then as it is fairly new.
#4
mrs moon 53
Also, some lasers are very sensitive so make sure discs are really clean with no fingerprints. :)


new games unless scratched or covered in grease should play fine!!!

:thumbsup:

The machine is brand new and shouldnt be that sensitive.
#5
Take it back to the shop with your receipt and ask for a replacement, there should be no problems because Game customer service is usually very good.
#6
Thank You All Very Much For Your Help :>)

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