Went for a drink with some friends in November and used my card to buy a round. The barmaid said problem with my card voided the order and retried which worked. received 2 receipts one voided and the other accepted. Few days later charged for both. Sent 3 letters with photocopies of the original receipts and print out of bank statement only one reply saying they will get back to me in December ignored ever since.
How can they get away with this it is only £9.15 but its the principal