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YES YES YES

Stelious Avatar
banned4y, 6m agoPosted 4 years, 6 months ago
YES YES YES
Stelious Avatar
banned4y, 6m agoPosted 4 years, 6 months ago
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#1
Are you allowed to tell us his username? (not sure on rules here)

He may be trying catch sellers out with them not having proof of postage and then fleecing them for moneyback.
#2
post his username, we'll all report him
2 Likes #3
Stelious
I'm not mentioning user names, obviously don't want to break any rules, everything I do would be done legally, the proper way.

I notice the items he doesn't receive are usually under £10 and obviously wouldn't have been sent recorded. And there is a big problem with eBay and Paypal where you are basically screwed as a seller if you don't have tracking, even a proof of postage isn't enough, they will ALWAYS side with the buyer. He obviously knows this and is exploiting it


Not trying to offend you but really everything sent should be 1st class recorded. I always do this with my items since about a year ago I was in a situation where I was told the buyer didn't receive his 20 pound item. I told Royal Mail and got a refund for the item "apparently lost". So me and the buyer was happy. Win, Win for both sides.

Obviously the above isn't what your saying, but when this is sorted make sure you use recorded even the smallest of items as its only about 70p more for small items.

eBay should really look into the situation thoroughly. Especially if his feedback doesn't add up like you said.
1 Like #4
I'd ring ebay CS and keep ringing until you get an irish accent. They seem to care more about the seller and aren't so scripted. Hopefully they'll see whats happening and get rid of the feedback.
1 Like #5
Chilisauce
I'd ring ebay CS and keep ringing until you get an irish accent. They seem to care more about the seller and aren't so scripted. Hopefully they'll see whats happening and get rid of the feedback.


oi
#6
Stelious
Thanks joshjw, I know exactly what you are talking about, I learnt this lesson a few years back myself and I have a rule to send everything above £8 Recorded delivery. Anything below its not really worth it because in reality, very very few items actually go missing and I've sold nearly 500 items in the past and only about 6 have gone missing (and 3 of those were Recorded, funnily enough).

Its about 75p now to send Recorded and it adds up if you send many items.

The item in question only sold for £6. And I know it may sound like small money to some people. Buts the principle and £6 is alot of money to some people and can help out alot


Charge extra for postage so recorded is covered. If it is going to cost a substantial amount more then state in the listing you will amend the invoice.
7 Likes #7
I never send anything recorded and in over 1500 sales this year i've had one item go missing and that was to Turkey so wouldn't have been covered anyway.
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.
#8
dtovey89
Chilisauce
I'd ring ebay CS and keep ringing until you get an irish accent. They seem to care more about the seller and aren't so scripted. Hopefully they'll see whats happening and get rid of the feedback.


oi


What? That's a good thing :D
1 Like #9
Don't send recorded, extra 70 odd pence for each item! Save the money and put the odd claim in, you still end up with the same money, just save youself £70 every 100 items, soon adds up!
#10
Chilisauce
dtovey89
Chilisauce
I'd ring ebay CS and keep ringing until you get an irish accent. They seem to care more about the seller and aren't so scripted. Hopefully they'll see whats happening and get rid of the feedback.


oi


What? That's a good thing :D


I'm not Irish :|

Chilisauce
I never send anything recorded and in over 1500 sales this year i've had one item go missing and that was to Turkey so wouldn't have been covered anyway.
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.


You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.
#11
So many people on here who would risk getting scammed instead of charging an extra 75p. Yes charging, not forking out yourself...

If you're lucky you will be refunded by Royal Mail in stamps lol. For that you need proof of the cost of item and it's original receipt.

Edited By: dtovey89 on Dec 29, 2011 19:41
#12
You can't legally do anything has all he has done is waste your time, you can report him to ebay and then it's up to them to watch him and ban him if they want. Since ebay stopped sellers leaving neg feedback it's been power to the buyers and sometimes it goes to their heads.
Put it as a lesson learnt or
dataload - Dec 29, 2011 19:17post his username, we'll all report him
#13
dtovey89
So many people on here who would risk getting scammed instead of charging an extra 75p. Yes charging, not forking out yourself...


You don't lose anything though, RM may be getting scammed, but not us!!!
#14
dtovey89
Chilisauce
dtovey89
Chilisauce
I'd ring ebay CS and keep ringing until you get an irish accent. They seem to care more about the seller and aren't so scripted. Hopefully they'll see whats happening and get rid of the feedback.


oi


What? That's a good thing :D


I'm not Irish :|

Chilisauce
I never send anything recorded and in over 1500 sales this year i've had one item go missing and that was to Turkey so wouldn't have been covered anyway.
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.


You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.


But charging extra puts people off, so you lose sales. I know I wouldn't be happy if the seller told me I had to pay extra once the auction had finished.
#15
If you accept paypal you must abide by the rules and ensure proof of the buyer receiving the item in the event of any dispute.

Some unscrupulous people will target sellers that do not offer postage by trackable means, ie recorded or special delivery.

If you believe the person is genuine in not receiving their post on a regular basis then you can report to royal mail. Ebay and paypal will do nothing unless you sent by trackable means.

I now incorporate the higher postage cost to send trackable by upping my auction price. Annoying but necessary.
4 Likes #16
You have his/her address, Send a pigs head around.
1 Like #17
dtovey89


You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.


I don't think i'm being lazy buy not sending absolutely everything recorded. I do however think I wouldn't have sold a lot of items this year if the postage had been £1.50 for a large letter rather than 75p for a large letter on a sub £5 item.
You decide which you'd rather have, buyers, or no "scammers" (which i've had none of anyway.)
#18
funny.onion
If you accept paypal you must abide by the rules and ensure proof of the buyer receiving the item in the event of any dispute.

Some unscrupulous people will target sellers that do not offer postage by trackable means, ie recorded or special delivery.

If you believe the person is genuine in not receiving their post on a regular basis then you can report to royal mail. Ebay and paypal will do nothing unless you sent by trackable means.

I now incorporate the higher postage cost to send trackable by upping my auction price. Annoying but necessary.


QFT
#19
Chilisauce
dtovey89


You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.


I don't think i'm being lazy buy not sending absolutely everything recorded. I do however think I wouldn't have sold a lot of items this year if the postage had been £1.50 for a large letter rather than 75p for a large letter on a sub £5 item.
You decide which you'd rather have, buyers, or no "scammers" (which i've had none of anyway.)


It will happen.

I had 200+ sales without a problem then within the next 50 sales I had over 5 people file non received claims. Royal Mail refunded me 1 out of the 5. Like I said you're protecting yourself by charging recorded with no extra hassle. If the buyer doesn't want to pay it and you have to keep on re-listing then it is probably tat and worth throwing in the bin.
1 Like #20
Stelious
look, I'm not allowed to tell you all that is username is prentis1980. Ok I'm not allowed to tell you that


Cheers mate. Added to block list.
#21
dtovey89

It will happen.

I had 200+ sales without a problem then within the next 50 sales I had over 5 people file non received claims. Royal Mail refunded me 1 out of the 5. Like I said you're protecting yourself by charging recorded with no extra hassle. If the buyer doesn't want to pay it and you have to keep on re-listing then it is probably tat and worth throwing in the bin.


Sounds like you do mainly auctions, maybe thats the difference in our thinking, 99 % of my stuff is buy it now and like I said earlier in 1500 ish sales this year I haven't had a problem.
#22
Stelious
on a seperate note, you should all add prentis1980 to your blocked list (_;)


He's a strange one... At first I thought he's not so bad but, then when you read his feedback left he leaves positives but with negative comments like you got.
It looks like he's a scammer but doesn't get noticed because of the +'s
1 Like #23
Stelious
on a seperate note, you should all add prentis1980 to your blocked list (_;)


This guy buys so many toys/junk, it's frightening!
1 Like #24
he also buys muscle pills X)

he also leaves a comment saying - i'm such a sexy boy. oO

Edited By: littlepinkstarz on Dec 29, 2011 21:44
#25
he sells alot of childrens toys too................................ :|

Edited By: alanlukeb1 on Dec 29, 2011 21:50
#26
he also bought a JLS cd - that itself is a crime.
5 Likes #27
Scam buyers are a problem on sites like Amazon and eBay, and unfortunately when you're sending hundreds or thousands of parcels daily it's not practical or cost effective to send them by recorded delivery.

There are a few ways we combat frauds, one of them is to inform buyers we'll call their local sorting office to enquire on the whereabouts of a parcel. Although not sent tracked, our parcels are easily identified due to the franking machine serial number printed on each and every one. More often than not we never bother calling the sorting office, but sometimes we do and parcels have been located this way (normally because the address was missing a number or road name or something).

Another, more cunning way in which we catch frauds out is to send a compliments slip with a complaints email address on - we make sure that email address is not accessible anywhere else and is totally unique. When someone emails us via that address claiming not to have received their item, we know they're telling porkies, and they always back down.

For small volume sellers sending via recorded delivery can help avoid a LOT of hassle. But for those who sell in larger volumes there's often no avoiding the scammers, sadly.
#28
littlepinkstarz
he also buys muscle pills X)

he also leaves a comment saying - i'm such a sexy boy. oO


HIs comments are hilarious:
you are the comic book guy off the simpsons aren't you?

yey! wham bam i am a man, job or no job you can tell that i'm hot!

my mum will hate this zombie comic but she wouldnt hate this ebayer!!!!

i'm so fit

He's deffo a scammer though he has wrote about not receiveing iteems loads and had loads of comments removed.
1 Like #29
Is he on Facebook? You can search using his email. These type of idiots usually like to brag about their ill gotten gains. If you sold him a jacket he may well have a picture of himself wearing it that you can show to the police. Obtaining goods by deception etc.

Set up a fake profile and befriend him.
#30
deb8z
nickw90
Scam buyers are a problem on sites like Amazon and eBay, and unfortunately when you're sending hundreds or thousands of parcels daily it's not practical or cost effective to send them by recorded delivery.

There are a few ways we combat frauds, one of them is to inform buyers we'll call their local sorting office to enquire on the whereabouts of a parcel. Although not sent tracked, our parcels are easily identified due to the franking machine serial number printed on each and every one. More often than not we never bother calling the sorting office, but sometimes we do and parcels have been located this way (normally because the address was missing a number or road name or something).

Another, more cunning way in which we catch frauds out is to send a compliments slip with a complaints email address on - we make sure that email address is not accessible anywhere else and is totally unique. When someone emails us via that address claiming not to have received their item, we know they're telling porkies, and they always back down.

For small volume sellers sending via recorded delivery can help avoid a LOT of hassle. But for those who sell in larger volumes there's often no avoiding the scammers, sadly.


I've seen someone post that before,not sure if it was you and i meant to do that myself it's a super idea,i'm defo going to do that with my items.


Surely charging extra for recorded is a lot less hassle than making a new email for every sale.
Good ideathough
1 Like #31
Report him to Royal Mail.

Royal Mail employ warranted investigators, and an awful lot of them. They are effectivly police officers in all but name.
banned 1 Like #32
dtovey89
I had 200+ sales without a problem then within the next 50 sales I had over 5 people file non received claims. Royal Mail refunded me 1 out of the 5. Like I said you're protecting yourself by charging recorded with no extra hassle. If the buyer doesn't want to pay it and you have to keep on re-listing then it is probably tat and worth throwing in the bin.


Its not a case of a buyer not wanting to pay it though, its DSR's too. I'm not going to lose my TRS over charging the customer almost double postage just to protect myself against one or two dodgy buyers. Similary for a lower volume seller, they don't want to get their account restricted by having a low DSR score. I get the odd 1 star for postage now, and a few more 3's and 4's, I charge 90p postage for a 75p + 10p envelope cost, god knows what my DSR's would be if I was charging £1.67 or something.
I sold over 2000 items last year, had 9 claims, 8 paid out from the post office (1 didn't as was sent to a country that you couldn't post my items to), so I lost about £1.10 cost price + postage price. To have sent each one recorded would have cost more than £1500 if I paid it myself or if I charged the customers, then almost certainly my TRS status, which would have cost a lot more than £1.10 in the increased fees I would pay.

Edited By: colinsunderland on Dec 30, 2011 00:14
#33
colinsunderland
dtovey89
I had 200+ sales without a problem then within the next 50 sales I had over 5 people file non received claims. Royal Mail refunded me 1 out of the 5. Like I said you're protecting yourself by charging recorded with no extra hassle. If the buyer doesn't want to pay it and you have to keep on re-listing then it is probably tat and worth throwing in the bin.


Its not a case of a buyer not wanting to pay it though, its DSR's too. I'm not going to lose my TRS over charging the customer almost double postage just to protect myself against one or two dodgy buyers. Similary for a lower volume seller, they don't want to get their account restricted by having a low DSR score. I get the odd 1 star for postage now, and a few more 3's and 4's, I charge 90p postage for a 75p + 10p envelope cost, god knows what my DSR's would be if I was charging £1.67 or something.
I sold over 2000 items last year, had 9 claims, 8 paid out from the post office (1 didn't as was sent to a country that you couldn't post my items to), so I lost about £1.10 cost price + postage price. To have sent each one recorded would have cost more than £1500 if I paid it myself or if I charged the customers, then almost certainly my TRS status, which would have cost a lot more than £1.10 in the increased fees I would pay.


2k sales. Hmm
banned#34
dtovey89
2k sales. Hmm


Whats wrong with that? It varys but I try to average 300 a month, sometimes more, sometimes less. Got 206 auctions on at the moment (and 78 finished since xmas day i think) as the first half of Jan is usually a good time for us, but in Feb its unlikely I will list more than 100 all month.

EDIT: in fact I was working on the last 6 months figures, its actually closer to 4000 last year.

Edited By: colinsunderland on Dec 30, 2011 00:33
1 Like #35
It's people like this buyer who pee me off.
I have had 2 things, as a buyer, genuinely go missing in the past two months and I know the sellers are thinking I took them and am just saying it.
A lot of the time people assume the worst of other people, especially on eBay as fraud is so rife there, and the genuine people get treated like suspects as well.
1 Like #36
deb8z
sickly sweet
It's people like this buyer who pee me off.
I have had 2 things, as a buyer, genuinely go missing in the past two months and I know the sellers are thinking I took them and am just saying it.
A lot of the time people assume the worst of other people, especially on eBay as fraud is so rife there, and the genuine people get treated like suspects as well.


Perhaps not,maybe the sellers never sent them and said they did and then blamed RM.

I've done that before if i've thought the buyer looked dodgy etc,said i've sent something and i haven't.


Nothing dodgy about me though or my eBay account, over 600 items in 5 years and only 4 have gone missing, 2 of which this past 6 weeks or so.
Actually I don't believe one of the sellers did send their item as they should have sent it special delivery but didn't even have a proof of postage slip blaming the husband and then suggested I do a paypal dispute if I wanted my money back as she wouldn't refund.
The other seller I do believe as she had a recorded delivery number and was helpful, but it still never arrived. If it does ever arrive I will contact her and arrange to either send it back or pay again if I still need it.
#37
colinsunderland
dtovey89
2k sales. Hmm


Whats wrong with that? It varys but I try to average 300 a month, sometimes more, sometimes less. Got 206 auctions on at the moment (and 78 finished since xmas day i think) as the first half of Jan is usually a good time for us, but in Feb its unlikely I will list more than 100 all month.

EDIT: in fact I was working on the last 6 months figures, its actually closer to 4000 last year.


What do you sell lol? Post Office must love it when you turn up and ask for proof of postage on every item oO
#38
dtovey89
deb8z
nickw90
Scam buyers are a problem on sites like Amazon and eBay, and unfortunately when you're sending hundreds or thousands of parcels daily it's not practical or cost effective to send them by recorded delivery.

There are a few ways we combat frauds, one of them is to inform buyers we'll call their local sorting office to enquire on the whereabouts of a parcel. Although not sent tracked, our parcels are easily identified due to the franking machine serial number printed on each and every one. More often than not we never bother calling the sorting office, but sometimes we do and parcels have been located this way (normally because the address was missing a number or road name or something).

Another, more cunning way in which we catch frauds out is to send a compliments slip with a complaints email address on - we make sure that email address is not accessible anywhere else and is totally unique. When someone emails us via that address claiming not to have received their item, we know they're telling porkies, and they always back down.

For small volume sellers sending via recorded delivery can help avoid a LOT of hassle. But for those who sell in larger volumes there's often no avoiding the scammers, sadly.


I've seen someone post that before,not sure if it was you and i meant to do that myself it's a super idea,i'm defo going to do that with my items.


Surely charging extra for recorded is a lot less hassle than making a new email for every sale.
Good ideathough


You don't make a new email for every sale. You just make one email address that isn't published anywhere else like in My eBay, or on your website etc. You then print that email address on compliments slips. For example the email address we have on Amazon/eBay & our own websites is [email protected] - but the one we stick on compliments slips to catch people out is usually [email protected].

It's also worth mentioning problems/scams like these aren't just rife with PayPal, they happen no matter what payment gateway you use. It's just because PayPal is so accessible that most people moan about it. It's not the payment processors that cause the problem, it's the chargebacks from credit card companies that do. If you can't provide a tracking number to prove the item was delivered you'll be susceptible to a chargeback whether you're getting payments through PayPal or any other payment gateway.
banned#39
dtovey89
colinsunderland
dtovey89
2k sales. Hmm


Whats wrong with that? It varys but I try to average 300 a month, sometimes more, sometimes less. Got 206 auctions on at the moment (and 78 finished since xmas day i think) as the first half of Jan is usually a good time for us, but in Feb its unlikely I will list more than 100 all month.

EDIT: in fact I was working on the last 6 months figures, its actually closer to 4000 last year.


What do you sell lol? Post Office must love it when you turn up and ask for proof of postage on every item oO


cosmetics. I write the proof of postage out before i go to the post office so they just really stamp them. What was the hmmm for?
#40
You have his address.... Drive to his house.

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