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All Comments (43)
Jump to unread Post a CommentHe may be trying catch sellers out with them not having proof of postage and then fleecing them for moneyback.
I notice the items he doesn't receive are usually under £10 and obviously wouldn't have been sent recorded. And there is a big problem with eBay and Paypal where you are basically screwed as a seller if you don't have tracking, even a proof of postage isn't enough, they will ALWAYS side with the buyer. He obviously knows this and is exploiting it
Not trying to offend you but really everything sent should be 1st class recorded. I always do this with my items since about a year ago I was in a situation where I was told the buyer didn't receive his 20 pound item. I told Royal Mail and got a refund for the item "apparently lost". So me and the buyer was happy. Win, Win for both sides.
Obviously the above isn't what your saying, but when this is sorted make sure you use recorded even the smallest of items as its only about 70p more for small items.
eBay should really look into the situation thoroughly. Especially if his feedback doesn't add up like you said.
Edited By: whatsThePoint on Dec 29, 2011 19:27
oi
Its about 75p now to send Recorded and it adds up if you send many items.
The item in question only sold for £6. And I know it may sound like small money to some people. Buts the principle and £6 is alot of money to some people and can help out alot
Charge extra for postage so recorded is covered. If it is going to cost a substantial amount more then state in the listing you will amend the invoice.
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.
oi
What? That's a good thing :D
oi
What? That's a good thing :D
I'm not Irish :|
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.
You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.
If you're lucky you will be refunded by Royal Mail in stamps lol. For that you need proof of the cost of item and it's original receipt.
Edited By: dtovey89 on Dec 29, 2011 19:41
Put it as a lesson learnt or
You don't lose anything though, RM may be getting scammed, but not us!!!
oi
What? That's a good thing :D
I'm not Irish :|
Ebay is so competitive these days buyers won't pay the extra postage and i'm damned if i'm going to just in case, 1500 75p's is a lot of money off of your profit in a year.
You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.
But charging extra puts people off, so you lose sales. I know I wouldn't be happy if the seller told me I had to pay extra once the auction had finished.
Some unscrupulous people will target sellers that do not offer postage by trackable means, ie recorded or special delivery.
If you believe the person is genuine in not receiving their post on a regular basis then you can report to royal mail. Ebay and paypal will do nothing unless you sent by trackable means.
I now incorporate the higher postage cost to send trackable by upping my auction price. Annoying but necessary.
You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.
I don't think i'm being lazy buy not sending absolutely everything recorded. I do however think I wouldn't have sold a lot of items this year if the postage had been £1.50 for a large letter rather than 75p for a large letter on a sub £5 item.
You decide which you'd rather have, buyers, or no "scammers" (which i've had none of anyway.)
Some unscrupulous people will target sellers that do not offer postage by trackable means, ie recorded or special delivery.
If you believe the person is genuine in not receiving their post on a regular basis then you can report to royal mail. Ebay and paypal will do nothing unless you sent by trackable means.
I now incorporate the higher postage cost to send trackable by upping my auction price. Annoying but necessary.
QFT
You're forgetting an important factor - you can charge extra postage cost even if it exceeds the set amount. Not doing so is somewhat lazy and welcomes scammers. I got fed up with people mugging me off so always send recorded and charge the amount for doing so.
I don't think i'm being lazy buy not sending absolutely everything recorded. I do however think I wouldn't have sold a lot of items this year if the postage had been £1.50 for a large letter rather than 75p for a large letter on a sub £5 item.
You decide which you'd rather have, buyers, or no "scammers" (which i've had none of anyway.)
It will happen.
I had 200+ sales without a problem then within the next 50 sales I had over 5 people file non received claims. Royal Mail refunded me 1 out of the 5. Like I said you're protecting yourself by charging recorded with no extra hassle. If the buyer doesn't want to pay it and you have to keep on re-listing then it is probably tat and worth throwing in the bin.