Yet more Ebay help, please - HotUKDeals
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Yet more Ebay help, please

littlesheepy Avatar
7y, 11m agoPosted 7 years, 11 months ago
I've just bought a bluray off Ebay stated as 'bought on the high street' however when it's arrived, it's a region B (uk) disc in a Region A (US) box. I've contacted the seller to say that it's not what i wanted, as i obviously wanted a full UK copy. He's replied to say 'definitely bought in HMV by his brother' etc. and he didn't notice any difference to the duplicate copy he has etc. and 'I do have the UK disc which is the important thing'. Which i do, but being a bit of a completist, it's still not what i wanted and not what it was advertised as. Anybody got any advise as to what to do/what they'd do?
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littlesheepy Avatar
7y, 11m agoPosted 7 years, 11 months ago
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[mod]#1
File a not as described dispute. You'll then have to return it for a refund. :)
#2
^^^^^^^^^^^
and send it Recorded Delivery.
#3
item description - 'A My daughter received 2 of these, one for christmas and one for her birthday last week, so we are selling one of them in order for her to buy something else. Brand new and unwatched. 100% genuine no copies/fakes etc EVER sold here. Item was bought from high street store'
I'm just a bit miffed it's not a full UK version i wanted, otherwise i would have bought it in store. Have checked it against online pictures for verification. It's definitely a US box.
Think i'll reply to his last email saying i would like a refund and see where i get. :thumbsup:
#4
It maybe a simple mistake on the seller's part. I wonder if both boxes were opened and they put the discs in the wrong ones.
#5
Predikuesi;4229945
It maybe a simple mistake on the seller's part. I wonder if both boxes were opened and they put the discs in the wrong ones.

I totally understand it could have been a mistake or somebody that honestly doesn't realise. But at the end of the day it's not what i was expecting to receieve. he does however say that both copies he has were bought from HMV!? I just don't like the attitude of 'well you've got it' sort of thing. I've replied to him anyway to say i'd like to return it as not as described and see what response i get :thumbsup:
#6
tinkerbell28;4229968
It's so odd that the item would come in a different box, so many fakes on ebay, especially people selling "unwanted" gifts. Do they sell a lot of dvd's etc? It being in a non uk retail box would set alarm bells ringing for me...............If it was fake, not saying it is, paypal would refund you on a report from TS or a retailer such as hmv, you would not send it back to the seller. See where you get with the refund request :) Could be a simple mistake.

Fake bluray?
Atm that would just be a dvd in a blu ray box.
#7
littlesheepy;4229988
I totally understand it could have been a mistake or somebody that honestly doesn't realise. But at the end of the day it's not what i was expecting to receieve. he does however say that both copies he has were bought from HMV!? I just don't like the attitude of 'well you've got it' sort of thing. I've replied to him anyway to say i'd like to return it as not as described and see what response i get :thumbsup:


Totally agree with you. It does look suspect with regards to the extra info given. He obviously could not have bought both from HMV.
#8
Predikuesi;4230010
Totally agree with you. It does look suspect with regards to the extra info given. He obviously could not have bought both from HMV.

Hmm.. sounded a bit odd to me too. He's now agreed to swap my box for his other one which will do me :) Going to opena claim to cover us while the boxes are swapped, but have said will close it as soon as it's resolved. Don't want a disc with NO box lol
#9
let him send yours and dont send his...then tell him he got the disc which is the main thing...
#10
louloo;4230421
let him send yours and dont send his...then tell him he got the disc which is the main thing...

lmao :-D

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