Zavvi and a keyring! - HotUKDeals
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Zavvi and a keyring!

spikeyjacko Avatar
6y, 11m agoPosted 6 years, 11 months ago
Recieved my two LBP keyrings before xmas and one of them was a angry face one!
Now when i ordered them ( almost a month before) nowhere did it state that the actual product shown ( the happy face one) may vary, and I may recieve a angry face one. I contacted zavvi about this and they said ' hello, do you wish to return for a replacement or a refund'
To be honest this seems like an automated reply, and I don't see why i should make the effort and pay the postage to return it when it's their mistake!
Should i demand they send me out a happy face one?
Any opinions?
I know its not much money, but it's just really annoyed me that they didn't state this whereas websites such as play.com etc did!
Thanks
Jack
Should i say I'm going to get trading standards involved etc?
Other Links From Zavvi :
spikeyjacko Avatar
6y, 11m agoPosted 6 years, 11 months ago
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(17) Jump to unreadPost a comment
Comments/page:
#1
Tell them you're going to cry a river.
#2
i think the angry face one is kinda funny :P
#3
i want an angry face one
#4
Tell them that you want the product that was on the site that you ordered in the first place :)
#5
Do you think i can get away with not sending the angry one back?
As I really cba with trekking up to the PO :p
#6
spikeyjacko
Do you think i can get away with not sending the angry one back?
As I really cba with trekking up to the PO :p


if you do i'll take the angry one off you:thumbsup:
#7
Oh I want an angry face one :cry:
#8
I ordered the 3" one for 95p yesterday and i went to checkout and it said currently out of stock and will be dispatched as soon as its in stock. Btw was yours hard (the sackboy, i know what your thinking :-D) or a soft.
#9
JaYy_dOg
I ordered the 3" one for 95p yesterday and i went to checkout and it said currently out of stock and will be dispatched as soon as its in stock. Btw was yours hard or a benie (the sackboy, i know what your thinking :-D).


Hard unfortunately :p
#10
spikeyjacko
Hard unfortunately :p


Thanks. Do they move e.g arms, legs?
#11
the angry face ones are limited edition according to play.com...........
#12
Oooh, I want an angry one.
#13
What do you guys think to this:
Hi, i really don't mean to sound rude but I don't see why I should have to make the effort and pay for petrol to get to the post office and then the postage to return the item, when it was a mistake on your behalf. I ordered the keyring expecting two 'happy face' ones to arrive in the post, yet i recieved two different ones. Nowhere on your website did it state that I might recieve a angry face one, yet other websites clearly stated that this was the case when ordering from them, and so I brought my custom here, yet you didn't state I would possibly recieve one. i think the only clear resolution to the problem is for you to send out a 'happy face' keyring otherwise i will be contacting trading standards due to you false advertising the product.
Yours Sincerely
Jack
#14
Just keep the bloody thing.
#15
spikeyjacko
What do you guys think to this:
Hi, i really don't mean to sound rude but I don't see why I should have to make the effort and pay for petrol to get to the post office and then the postage to return the item, when it was a mistake on your behalf. I ordered the keyring expecting two 'happy face' ones to arrive in the post, yet i recieved two different ones. Nowhere on your website did it state that I might recieve a angry face one, yet other websites clearly stated that this was the case when ordering from them, and so I brought my custom here, yet you didn't state I would possibly recieve one. i think the only clear resolution to the problem is for you to send out a 'happy face' keyring otherwise i will be contacting trading standards due to you false advertising the product.
Yours Sincerely
Jack


Angry face rules dude.
Whats wrong with a happy face one?
@iNSOMANiAC: You cry when someone mentions the something thats illegal, even though you have had wanted threads requesting such things but when you see one thread talking about xbox 360 mods you go all will smith on it
http://www.youtube.com/watch?v=im_5QdHp04E
#16
Nothing, but i wanted two happy face ones :p
#17
I can't really comment on your case, but in the past when I've had a valid complaint to make with Zavvi customer services they have always been very fair. In fact, the last time I asked for a replacement for a damaged item I was given a FREEPOST address to send the damaged item back.

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