Zavvi.com customcare *FUNNY* - HotUKDeals
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Zavvi.com customcare *FUNNY*

shupper Avatar
6y, 6m agoPosted 6 years, 6 months ago
This is pretty funny but REAL story about zavvi.com customcare. BTW, I'm not living UK.

Have ordered about 20 times from zavvi.com and atleast 10 times they have send wrong item, different item than site say or item has lost at post.

Well, this time I asked them how this can be happening every other time when ordering something, what their customcare do.........?

They canceled my ACCOUNT !!!!!! LOL

Really, that show how much zavvi suck.

That was my "funny" story, not so funny but had to laught. :)
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shupper Avatar
6y, 6m agoPosted 6 years, 6 months ago
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#1
They probably got sick of you and decided to get rid of your business - fair do's as if i have someone complaining 50% of the time id cut my supply with them
#2
Yeh prob they got sick of me, I understand that but even 10 of my order was "wrong send or missing" I didn't report all of them, just few.

Not big money lost but when they sell movies etc. saying it has "this and this" feature and subtitle and then send normal version from movie without subtitles then its poor business.

Well, lucky zavvi is only one of many stores, example play.com I have hundres of orders and only few problem and only one I did report (got new item quick) so this aint end of world.

Just pretty funny customcare ;)

Must add, I didn't ask ANY money back or new item before my account was canceled so please don't anyone call me buyer who cheat and try get money back, ty.
#3
You're better off without Zavvi. Try the Hut :lol
banned#4
dandoc2
They probably got sick of you and decided to get rid of your business - fair do's as if i have someone complaining 50% of the time id cut my supply with them


even if it was your fault?
luckily i cut of my custom to zavvi after ordering twice, problems both times, and finding out they have the worst customer service ever.

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