This is pretty funny but REAL story about zavvi.com customcare. BTW, I'm not living UK.
Have ordered about 20 times from zavvi.com and atleast 10 times they have send wrong item, different item than site say or item has lost at post.
Well, this time I asked them how this can be happening every other time when ordering something, what their customcare do.........?
They canceled my ACCOUNT !!!!!! LOL
Really, that show how much zavvi suck.
That was my "funny" story, not so funny but had to laught. :)