Whoops a daisy,
I just placed an order for a dvd boxset from the Zavvi-Oulet store on Ebay, though only noticed after submitting the order that the delivery address is wrong.
We recently moved, and i thought we had changed all our address, but forgot the Ebay one. (Tha paypal one is correct, but they seem to dispatch on the ebay address).
Anyhows, i phoned them up immediatley and was told that as it hadn't been dispatched they can cancel it, and i can then reorder.
No problem there.
However, 10 mins later i get an email stating the cancellation has failed due to item being prepared for dispatch!
Now, i do have a Royal Mail redirection on the old address, so do you think it will be redirected by them? Or if not, can anyone advice what's the best route to take?