Zavvi question - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Zavvi question

JohnCenaFan Avatar
banned5y, 9m agoPosted 5 years, 9 months ago
I ordered 2 items in one order from zavvi recently but wont to cancel one is it possible with cancelling both if how do i do this.

There seem to be only one cancel button.
Other Links From Zavvi :
JohnCenaFan Avatar
banned5y, 9m agoPosted 5 years, 9 months ago
Options

All Comments

(4) Jump to unreadPost a comment
Comments/page:
[mod] 2 Likes #1
ring them
banned#2
do u know if it possible to cancel once the item I want turns up has they both have different release dates.
#3
JohnCenaFan
do u know if it possible to cancel once the item I want turns up has they both have different release dates.

It is even possible to send back one or both items after they have arrived & obtain a refund within the seven day "cooling off" period (that commences the day after delivery).

FYI:
[ http://www.hotukdeals.com/misc/returning-an-item/835334?p=10203090 ]


Why not ring Zavvi (as suggested above) & ask them to remove the single item from your order?

Alternatively, cancel your entire current order & [pre-]order the single item you do want as a separate order?

BFN,

fp.
#4
Retailers gererally won't mess about splitting orders. They'll just tell you to cancel all of it. Then re-order.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!