Instructions:complained they never send me any discount codes and got this email
Thank you for your e-mail, we are sorry to hear you wish to close your account.
As we value your custom we would like to offer you 10% discount off your next order.
Simply quote XX462 when placing the order by phone or enter the code in the promotion code box online.
This offer is valid until 31/03/09. If you do not want to take advantage of this offer please let us know.
Online Customer Services