£10 off La Redoute - HotUKDeals
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£10 off La Redoute

lea007nne Avatar
9y, 5m agoFound 9 years, 5 months ago
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lea007nne Avatar
9y, 5m agoFound 9 years, 5 months ago
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Comments/page:
#1
Thanks for the Voucher :)
#2
Where do you add the voucher code I can't find an appropriate box ?
#3
I think it is stage four of the checkout process. once you have put in all your details, just before you confirm there is a box you can stick your code in!

hope this helps.
#4
I've done this before and it worked, not sure if t will work again. I order socks for £11 and got £10 off, costing me only £1. That was my first ever order with them, might give it a go again and try my luck.
#5
As long as its different codes and you havent used code before, order should go through. Also dont forget 6% quidco.
banned#6
just be aware that this is an awful company, and any savings are evened up by the hassle just to cancel any accounts, correct their mistakes, and generally put up with attrocious service.
banned#7
vibeone
just be aware that this is an awful company, and any savings are evened up by the hassle just to cancel any accounts, correct their mistakes, and generally put up with attrocious service.

Not to mention you get junk mail galore at least on a weekly basis. I still do despite cancelling my account 2 years ago. Tried loads of times to get it stopped but they still continue. I just post them all back (even the catalogs) at their expense.
#8
The spam is the worst thing about this company. If you can live with that and slow delivery then they are okay.

I quite like the fact they gave me quidco on items I returned :)
#9
Beware: Many people have had problems with this company.
They're not daft, and were even charging people the full price after check-out! A bloody cheek!
When I personally attempted to use the vouchers, I waited for 3 weeks before I heard from them and merely got an "out of stock" letter for all 3 of my orders (I believe this to a lie though, since the stock-levels never changed online).
#10
i've always had discounted things, except once when i attenpted to use the same code twice where they charged me full price! I tend to only use this company when i have vouchers off to get my daughter clothes for next to nothing lol!
#11
shipping is £3.45 as well so an order for £11 minus the £10 code wont just cost you £1 , it'll be £4.45 ... still good though ;)
#12
placed an order anyway , should have been £20.45 inc delivery ... paid £10.45 (and i get 6% quidco back off this approx 62p i think bringing total down to £9.83 - a bargain methinks - voted hot! )

in the sale it was £5 for the bra , £3 for thongs and £9 for a 2 pack of black denier 15 lace top tights ..... i guess i am in for a lucky night , hehe !!!

1 8673055 IMPROMPTU Ultimate glamour padded bra 32A £2.06
1 8673446 IMPROMPTU Ultimate glamour thong 8/10 £1.24
1 9406140 Pack of 2 pairs of 15 denier voile stockings 1/2
£3.70

3 item(s) ordered for £10.45 (Including delivery charge)

Special offer details
Your order code: 6413
#13
This company should be banned from here. Check your credit card statements, that’s all I can say!
banned#14
Redbu11
This company should be banned from here. Check your credit card statements, that’s all I can say!

yep - you will get charged full price and then you spend ages trying to prove to them it should have been discounted!
#15
[COLOR="Red"]Also, La Redoute know who has been sent what voucher, and are currently investigating voucher abuse[/COLOR]
banned#16
kelly_o_fanatic
[COLOR=Red]Also, La Redoute know who has been sent what voucher, and are currently investigating voucher abuse[/COLOR]

I doubt it's a criminal offence ;-) I might try the voucher then as they may finally close my account and stop spamming me! :-D
#17
csiman
I doubt it's a criminal offence ;-) I might try the voucher then as they may finally close my account and stop spamming me! :-D


Not a criminal offence, but against their T&C's.
#18
Indeed. I bought things off them b4 . You can only use the disocunt code once even though it may let you enter it as many times as you want, despite what it says on checkout, consecutive purchases will be billed at full price !! AVOID AVOID AVOID !!!
#19
worked for me today, thanks op. hope they don't check my account though:oops:




getting worried, usually had confirmation email by now and not received it yet....


Phew, just come through
#20
does this code work on sale items??
#21
I've never had a problem with La Redoute honouring codes. Their customer service and delivery times are crap though!
#22
csiman
yep - you will get charged full price and then you spend ages trying to prove to them it should have been discounted!


This happened to me.

I placed the order for two pairs of Stan Smiths that were on here a few months back on two different user account's and credit cards. The orders went through at discounted prices and I have the order emails to prove this.

A few weeks later a pair of stan smiths turned up but I had been charged full price with no free delivery. The other pair I had been expecting were cancelled saying 'out of stock'. When I checked stock on there website they were actually in stock.

Basically this company sent me an order at an increased price to what I had agreed (the contract I had placed the order under) without even confirming I wanted them at this price.

It took several emails to sort out the matter and subsequently I will never use them again. They did also confirm that I had never been sent a voucher in the first place.

Since my last email to them I have had no junk mail from them which is the only good word I have to say about them.
#23
Ewell
This happened to me.

I placed the order for two pairs of Stan Smiths that were on here a few months back on two different user account's and credit cards. The orders went through at discounted prices and I have the order emails to prove this.

A few weeks later a pair of stan smiths turned up but I had been charged full price with no free delivery. The other pair I had been expecting were cancelled saying 'out of stock'. When I checked stock on there website they were actually in stock.

Basically this company sent me an order at an increased price to what I had agreed (the contract I had placed the order under) without even confirming I wanted them at this price.

It took several emails to sort out the matter and subsequently I will never use them again. They did also confirm that I had never been sent a voucher in the first place.

Since my last email to them I have had no junk mail from them which is the only good word I have to say about them.


I just know I'm going to get slated for this, but is it me or is anyone else fed up of people whining on about La Redoute not honouring codes 'THAT WERE NOT ISSUED TO THEM'. La Redoute issue codes to their customers for many reasons, but I have no doubt they are not issued for non-customers who's only intent is to rip the company off by getting something for nothing, or at a vastly reduced price.

I have been a customer of La Redoute for some time now, and have never had a problem with them apart for occasional long delivery times. As far as I can see anyone who uses a code not issued to them runs the risk of being overcharged/messed about; read the forums, there's enough people posting their experiences warning about it. So when you come on here moaning about how badly you have been treated and that you will never use them again, just stop and think - that's probably what La Redoute want. Also has anyone ever looked deeply into the terms and conditions of the vouchers/codes, as I would not be surprised if it says somewhere words to the effect of 'if you use a voucher that was not issued to you we will charge the full price for the item'.

So if you want the codes, open an account - they'll send them to you along with a discount off your first order, and if they then mess up you'll have good reason to moan at them and post how awful they are. Other than that I think anyone who uses any code not issued them, for any company, is always going to run the risk of being messed about.

Rant over, I'm now stood in the corner waiting for the stones to be thrown, which you'll find in a pile next to the door on you way in :thumbsup:
#24
gepw
I just know I'm going to get slated for this, but is it me or is anyone else fed up of people whining on about La Redoute not honouring codes 'THAT WERE NOT ISSUED TO THEM'. La Redoute issue codes to their customers for many reasons, but I have no doubt they are not issued for non-customers who's only intent is to rip the company off by getting something for nothing, or at a vastly reduced price.

I have been a customer of La Redoute for some time now, and have never had a problem with them apart for occasional long delivery times. As far as I can see anyone who uses a code not issued to them runs the risk of being overcharged/messed about; read the forums, there's enough people posting their experiences warning about it. So when you come on here moaning about how badly you have been treated and that you will never use them again, just stop and think - that's probably what La Redoute want. Also has anyone ever looked deeply into the terms and conditions of the vouchers/codes, as I would not be surprised if it says somewhere words to the effect of 'if you use a voucher that was not issued to you we will charge the full price for the item'.

So if you want the codes, open an account - they'll send them to you along with a discount off your first order, and if they then mess up you'll have good reason to moan at them and post how awful they are. Other than that I think anyone who uses any code not issued them, for any company, is always going to run the risk of being messed about.

Rant over, I'm now stood in the corner waiting for the stones to be thrown, which you'll find in a pile next to the door on you way in :thumbsup:



ha ha well said, never really looked at it like that.. you take a gamble and deal with the consequences i suppose!! :thumbsup:
banned#25
gepw
I just know I'm going to get slated for this, but is it me or is anyone else fed up of people whining on about La Redoute not honouring codes 'THAT WERE NOT ISSUED TO THEM'. La Redoute issue codes to their customers for many reasons, but I have no doubt they are not issued for non-customers who's only intent is to rip the company off by getting something for nothing, or at a vastly reduced price.

I have been a customer of La Redoute for some time now, and have never had a problem with them apart for occasional long delivery times. As far as I can see anyone who uses a code not issued to them runs the risk of being overcharged/messed about; read the forums, there's enough people posting their experiences warning about it. So when you come on here moaning about how badly you have been treated and that you will never use them again, just stop and think - that's probably what La Redoute want. Also has anyone ever looked deeply into the terms and conditions of the vouchers/codes, as I would not be surprised if it says somewhere words to the effect of 'if you use a voucher that was not issued to you we will charge the full price for the item'.

So if you want the codes, open an account - they'll send them to you along with a discount off your first order, and if they then mess up you'll have good reason to moan at them and post how awful they are. Other than that I think anyone who uses any code not issued them, for any company, is always going to run the risk of being messed about.

Rant over, I'm now stood in the corner waiting for the stones to be thrown, which you'll find in a pile next to the door on you way in :thumbsup:

The point being then that HDUK should not allow codes for La redoubt.
#26
csiman
The point being then that HDUK should not allow codes for La redoubt.


I have already said that when I found out that they are investigating the mis-use of codes and peoples accounts when they use them. Hasnt been done so I am just warning people on the threads that the codes are being watched
#27
gepw
I just know I'm going to get slated for this, but is it me or is anyone else fed up of people whining on about La Redoute not honouring codes 'THAT WERE NOT ISSUED TO THEM'. La Redoute issue codes to their customers for many reasons, but I have no doubt they are not issued for non-customers who's only intent is to rip the company off by getting something for nothing, or at a vastly reduced price.

I have been a customer of La Redoute for some time now, and have never had a problem with them apart for occasional long delivery times. As far as I can see anyone who uses a code not issued to them runs the risk of being overcharged/messed about; read the forums, there's enough people posting their experiences warning about it. So when you come on here moaning about how badly you have been treated and that you will never use them again, just stop and think - that's probably what La Redoute want. Also has anyone ever looked deeply into the terms and conditions of the vouchers/codes, as I would not be surprised if it says somewhere words to the effect of 'if you use a voucher that was not issued to you we will charge the full price for the item'.

So if you want the codes, open an account - they'll send them to you along with a discount off your first order, and if they then mess up you'll have good reason to moan at them and post how awful they are. Other than that I think anyone who uses any code not issued them, for any company, is always going to run the risk of being messed about.

Rant over, I'm now stood in the corner waiting for the stones to be thrown, which you'll find in a pile next to the door on you way in :thumbsup:
#28
People are justified to whine about codes not being honoured as these are accepted at checkout process, confirmation emails sent at discounted prices and then full price charged. If La Redoute declines the code at the checkout process to those it didn't send the codes, people will not whine.
#29
Just phoned them. I bought an adidas jumper off there which was down to 15 in the sale and it went through with the £10 discount code.

The woman on the phone was very helpful, although English wasn't her first language and it was difficult to speak to her.

One problem is the delivery time, she told me the item will be with me in 3-5 weeks.
#30
gepw
I just know I'm going to get slated for this, but is it me or is anyone else fed up of people whining on about La Redoute not honouring codes 'THAT WERE NOT ISSUED TO THEM'. La Redoute issue codes to their customers for many reasons, but I have no doubt they are not issued for non-customers who's only intent is to rip the company off by getting something for nothing, or at a vastly reduced price.

I have been a customer of La Redoute for some time now, and have never had a problem with them apart for occasional long delivery times. As far as I can see anyone who uses a code not issued to them runs the risk of being overcharged/messed about; read the forums, there's enough people posting their experiences warning about it. So when you come on here moaning about how badly you have been treated and that you will never use them again, just stop and think - that's probably what La Redoute want. Also has anyone ever looked deeply into the terms and conditions of the vouchers/codes, as I would not be surprised if it says somewhere words to the effect of 'if you use a voucher that was not issued to you we will charge the full price for the item'.

So if you want the codes, open an account - they'll send them to you along with a discount off your first order, and if they then mess up you'll have good reason to moan at them and post how awful they are. Other than that I think anyone who uses any code not issued them, for any company, is always going to run the risk of being messed about.

Rant over, I'm now stood in the corner waiting for the stones to be thrown, which you'll find in a pile next to the door on you way in :thumbsup:


Listen I really do not disagree with any of that but they clearly should not send me an item at full price when I have an order number with the price quoted as half that.

Surely they should enquire by email to see if the customer still wants the goods at the new price or just cancel the order. They actually did TWO different things with my orders so there is no consistency!

I have never come across any other company that use La Redoute's tactics.

Oh and please remind me why you use hot uk deals again? :roll:
#31
Most sites are able to tell you when you enter the code, whether or not it is valid against the order/account - why can la redoute not do this???
#32
The worst thing is trying to sort out problems, forget getting through on a weekend or evening when the 0870 line gets cheaper. You will be on hold for 20 minutes at least. Only way to get through is in the week during the day and get charged 9p a minute! They dont answer emails I have sent. I once spent 35 minutes on the phone trying to sort out a return!
#33
If your delivery is taking ages then you need to speak to your "local courier". Items are shipped pretty quickly from the UK depot (assuming the item is in stock in the Uk depots)... but it is your local courier that may be holding the item for a few days.

I have been a customer of La redoute for over 6 years. I have used codes on every single order. I have received good items, decent items, and pure crap items. On the items I do not want it has never been a problem returning - we know our local courier very well. Deliveries take between 5 days and 15 days for us.

If you are opening a new account, to receive a heavily discounted item as your first order - then what do you expect? Very few etailors block online discount codes being applied that were not for that intended customer. I think La Redoute have their process very well --- mass-market discount codes, filter thru "new customers", check their financial status (if creating an account), apply full price to first order and wait for them complaining, apologise for the inconvenience and allow customer to return or refund the diff.

Yes - the amount of spam email, and junk mail thru the post is annoying --- but spam filters are nice! and it takes nothing to move an envelope from your doormat to the recycle bin.

Nice post by the op... another £10 off code always comes in handy!
#34
I used the code last night and it seemed to work - even if it does take an age to arrive, I can't blame them if they are giving away stuff for nothing!!! it was a bargain
#35
Thanks for the voucher, I used it last Sunday and my goods arrived on Friday (so that's 5 days) at the discounted price.
#36
Ewell
Oh and please remind me why you use hot uk deals again? :roll:



Why, is it not obvious; it's to laugh at people who use discount codes not issued to them whinging about the way they have subsequently been treated :p

But seriosuly, as I previosuly said, if the code has not been issued to you and you use it then rightly or wrongly you run the risk of getting messed about. There's enough posts from people on the forums to put me off using a code in that way ;-)

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