Instructions:BT Broadband overcharged some customers this month and gave out a discount code to say sorry. Jolly nice of them I say!
"Due to an error, you have been overcharged for your BT Broadband this month. The problem has now been rectified, and the overcharged amount will be refunded to you within a week."
"We apologise for any inconvenience this may have caused you. As a gesture of goodwill, we would like to offer you 15% off any BT branded product at the BT Online Shop. Just enter the code BBHWXMAS at the checkout to see your savings.*
* Offer ends 21st December 2006. Order by 3:30 pm on the 21st December for Christmas delivery. Online offer only. Please note the voucher code is case sensitive and can not be used in conjunction with any other offer. One voucher per transaction. Voucher can only be redeemed online at the BT Online Shop. Voucher does not apply to any BT Services or other BT Shops such as Dabs.com."