Unfortunately, this deal has expired 30 January 2018.
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Posted 30 November 2017
100mg fibre broadband , new box- £21pm x 12 months (first month free) and £12 refund (to reduce to £20 per month) - Virgin Media Retention Deal
Shared by
richie1
Joined in 2010
2
50
About this deal
This deal is expired. Here are some options that might interest you:
I had a fantastic deal with virgin for 50 mg broadband, basic TV and phone line with evening and weekend calls for £20 per month. deal was coming to an end and was going to more than double. spoke to retentions and they offered only £33 per month, but found a better deal with BT. placed an order to move my virgin number to BT and 2 days later received a call offering 100mg broadband, the newest box so you can watch it remotely, phone line with weekend calls and would be £21 per month. declined and he further offered free months line rental and £12 credit which reduces it to £20 per month.
This is the first time I have posted so apologies if anything has been done incorrectly.
This is the first time I have posted so apologies if anything has been done incorrectly.
More details at Virgin Media has currently Refer a friend and you'll both earn 1,000 points campaign, if you want to use it you can do so from this .
Community Updates
Edited by a community support team member, 30 November 2017
83 Comments
sorted byUPDATE:
I signed up to a new provider and asked the new provider I would like to take my number with me. It was the day after this that VM rang me. I got 100meg internet and phone line for £28 a month for a 12 month contract. But they gave me 2 months free (£56 credit). Works out to £23.45 a month. Not as good as the OP deal. Also sent me out a new VM 3 box. (edited)
Leave them and join as new customer if retentions don't reduce the price. And get cashback
They promissed to relocate my router free off charge as im a new customer as its in a black spot, they relocated it and charged me £99.00. I complained and get told there are no notes on the system to say it would be free !!!
Be very careful with this company !!!!
thats why you buy a netgear r7000 (edited)
I had this letter too but an upgrade from 100MB to 200MB, called em up in October, they said wait a week more. Called them up again in November and they gave me the free upgrade.
Just call em up.
sorry - my mistake. we did get the 100mg upgrade. added that into description. thanks
I had the same. they said £33. they even allowed me to place the cancellation order/ it was only when BT put a request in for their number they changed their view
It means signing up to a new contract. Best way is using Quidco and finding a uSwitch deal.
What I did was signed up to a new provider and asked the new provider I would like to take my number with me. It was the day after this that VM rang me. I got 100meg internet and phone line for £28 a month for a 12 month contract. But they gave me 2 months free (£56 credit). Works out to £23.45 a month. Not as good as the OP deal. Also sent me out a new VM 3 box.
This is why I havent upgraded to a Superhub 3 from the 2nd gen. I use it a decent router, but the superhub 2 works fine in modem mode.
m8 it's not about the speed, VM is great in that department, it's about latency andping spikes and that what matters if you are a gamer. check quality of your connction on thinkbroadband.com
Only issue was I paid a month in advance for getting a £45 refund took 45 days to come by cheque.
I like virgin. Never had a problem but I want a better deal!
Then today I see my broadband bill for 75 pounds as my discounted ended. So I called up and said I want to cancel he was being very demanding for me not to cancel. He knew past 5 years I was getting the best deals.
The deal which expired was 200mb full house tv package and phone weekend free for £30 pound a month.
Get this if I wanted to keep this same package it would cost £45 pounds.
I said no. He was not offering anything good and I was very pissed of with virgin mobile in the morning.
I finally manage to get a deal which was crap but looking now. I don't think no one can offer me 100mb.
I downscaled and got 100mb standard tv and phone for £35 pounds. I said know 3 times and then he said he will give me 50 pound credit on top. Which he messed up and lost 12 pounds on that. I did not want to call them again to sort that out.
I also see £30 pounds for above package on site but must be new customers.
I get that, but was just trying to let people know, sometimes the threat of leaving isn't good enough to reduce the bills. had to actually place the order with |BT to move my number away from Virgin before they did anything to reduce it further. more of advice/tip than anything. just thought it might help someone else struggling to reduce bills around this time of year
I've done the spouse thing before. You will lose your number but I wasnt bothered.
Hi have they got back to you yet,I have cancelled and Will be out of contract on Boxing day,retentions have rang every day,but I havent answered the phone,I pressed 1471 so I know it's them,I wil wait until the end of the month before I answer
Yes, as soon as I advised them that I had signed up with 02 and would be taking the number , I got a call the next day.
I accepted weekend calls, inclusive phone line rental, 100mbs unlimited broadband, new V6 box and player TV bundle for 12 months with no price increases at £21 a month .
Less than my current package but acceptable to me for my requirements. (edited)
The best I could get was either:
(a) BB only £25
(b) BB (100) + Mix Bundle (don't watch much TV anyway) + landline (do not use it) + 6mths Netflix £28
(it works out 12x28 = £336 - 6x7.99 = £47.94 : total £288.06/12 = £24/mth
Therefore I took deal (b). v6 box will be sent out for install...
I hope you ordered with another supplier and are taking your number. that's when they seem to call you back
when I phoned yesterday they said they were working on it
lol dude same issue in modem mode
my graph vivid 350 sh3 modem mode with r7800 as router
we can’t get any other fibre optics in our area and they must know it.
Has anyone ever cancelled and rejoined as a spouse