Unfortunately, this deal has expired 27 November 2018.
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Posted 27 September 2018

Winter is coming - save £'000s with free insulation for most (and boilers for some) for eligible customers

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TL;DR - Energy companies are giving away free cavity wall insulation, and in some cases free loft insulation and free boilers. Installation is also free unless additional pipework is required.

If you have a room that is always cold, or find your home doesn't retain heat very well, then I would suggest having the insulation in your home checked as you could save big on your energy bills, especially given recent price hikes.

Many homes qualify for free cavity wall insulation if you don't already have enough, possibly free loft insulation and a new boiler too, from the energy suppliers who run these free insulation schemes. This can save you thousands.

You don't need to be a customer, and it costs you nothing for them to carry out a survey. If you qualify, installation is also free (unless plumbing is required for the boiler).

This feels like good time of year to get this checked.

As of last year, E.on had the least stringent criteria for free cavity wall insulation from my own experience. They make it available to those on any income. They only required that they can insulate at least 50% of your cavity walls, so if you don't have any, you would qualify easily.
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Edited by a community support team member, 27 September 2018
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  1. deleted1521821's avatar
    PLEASE PLEASE think very carefully before getting Cavity Wall Insulation carried out..... I had this done quite a number of years ago and regretted the decision almost instantly. I have since had it removed after a long drawn out battle, but I'm left with a house that is still damp on the gable end caused by water breaching the cavity because of the insulation. Google the well known issues for yourselves.
  2. deleted450097's avatar
    Im 70 not in receipt of any benefits apart from pension ,my boiler was on its last legs applied for help ,guy came round checked everything agreed if boiler broke as it was27 years prob no parts availabl,then asked to see my council tax bill .Then shocked me apart from single person allowance had a discount of £11.67 p per year which qualified me for new boiler .warm happy days(and nights)for me.So worth trying for
  3. rooney10's avatar
    Bovrilontoast27/09/2018 11:26

    I would class myself as an above average earner however that doesn't mean …I would class myself as an above average earner however that doesn't mean I have that sort of money to be spending on a boiler yet should mine break this winter, I would be expected to somehow fund it!



    Its called budgeting pal, money management is the key.
    I put aside £10 a week to cover white goods (boiler/washing machine/dryer etc) and have done for nearly 15 years. I always have a healthy balance in that account so I am never stuck when the money is needed. £1500 I spent on a new boiler about 6 years ago which wasn't a problem as I had it saved, it works for me anyway
    If you are an above average earner then I wouldn't be too jealous for those living in council owned run-down estates , earning £40 a week or whatever they get for not working (the work shy) and then getting a free boiler.
    Most benefit claimants are indeed genuine and this offer will be great for those really in need. There is only a very small percentage that isn't genuine, despite what the government want you to believe. (edited)
  4. snoopy18's avatar
    He’s not coming round my house hanging off a ladder like that, 3 points of contact .
  5. Bovrilontoast's avatar
    rooney1027/09/2018 11:34

    Its called budgeting pal, money management is the key. If you are an above …Its called budgeting pal, money management is the key. If you are an above average earner then I wouldn't be too jealous for those living in council owned run-down estates , earning £40 a week or whatever they get for not working (the work shy) and then getting a free boiler. Most benefit claimants are indeed genuine and this offer will be great for those really in need. There is only a very small percentage that isn't genuine, despite what the government want you to believe.


    I know what budgeting is thanks! I work in Finance and have done for nearly 20 years! The point I am making is, those on benefits who choose not to work don't have the same thoughts and worries that those who work do. If my boiler breaks, I need to find a grand. If my roof leaks, I either pay a roofer to fix it or use my home insurance which already costs a fortune to fix it.

    Those who are genuinely on benefits deserve the help, I don't question that.
  6. deleted216237's avatar
    Mr_moaner_153 m ago

    A freebie for all and not just people not on benefits??? Your pulling my …A freebie for all and not just people not on benefits??? Your pulling my leg....


    Well you can always go on benefits and apply I’m sure your workplace would rather you not be around moaner
  7. Bovrilontoast's avatar
    rooney1027/09/2018 11:21

    The majority of working class people that aren't entitled to this are …The majority of working class people that aren't entitled to this are statistically more likely able to afford a new boiler than those that are entitled, given that it is means tested.Unfortunately for some low-middle earners, this wont be the case and the struggle continues...


    I would class myself as an above average earner however that doesn't mean I have that sort of money to be spending on a boiler yet should mine break this winter, I would be expected to somehow fund it!
  8. polarbaba's avatar
    Bovrilontoast27/09/2018 12:07

    I don't think you know what I have said previously! Those who genuinely …I don't think you know what I have said previously! Those who genuinely are on benefits should get an entitlement to these things, I am referring to the ones who should not be on benefits and those need weeding out and so they don't get all the lovely benefits that come with being (excuse the pun), on benefits). The ones who are on disability but they have absolutely nothing wrong with them but lie etc


    That's a complex argument, for example when I was sick and went on to claim that benefit, I was paralysed on my left side and was on severe painkillers as well. Could not talk much and certainly not walk. Sleeping was impossible. I scored zero points on thier scale(meaning I was perfect and healthy and fit to work as much as any other able person) and was denied that benefit and was told I could at least answer a phone at work. Even I couldnt travel, couldnt pick the phone up and was heavily tranquilised.
    So you see I don't blame people who may stretch the truth because to qualify you almost need to be dying or dead.

    Also on my assessment I saw lots of people on thier end of life being called in for this assessment, I was the healthiest one there!.
    Most people who are denied , appeal and win... So clearly the process is broken.

    Anyone ingenious who gets though is an extreme rarity. (edited)
  9. rooney10's avatar
    snoopy187 m ago

    He’s not coming round my house hanging off a ladder like that, 3 points of …He’s not coming round my house hanging off a ladder like that, 3 points of contact .



    Lol , I know, if he is going to do that then I would at least need a phone call, email and letter first so I had my 3 points of contact
  10. rooney10's avatar
    Bovrilontoast9 m ago

    I know what budgeting is thanks! I work in Finance and have done for …I know what budgeting is thanks! I work in Finance and have done for nearly 20 years! The point I am making is, those on benefits who choose not to work don't have the same thoughts and worries that those who work do. If my boiler breaks, I need to find a grand. If my roof leaks, I either pay a roofer to fix it or use my home insurance which already costs a fortune to fix it.Those who are genuinely on benefits deserve the help, I don't question that.



    Be careful what you wish for.
    I'd rather worry about my house selling without complications when its time to move than not to own a house (just an example)

    I'd rather work and have to manage my budget carefully to avoid big bills when you least expect them than to keep looking over my shoulder all my life, wondering when you are going to get busted for benefit fraud or drugs or whatever it is the benefit cheats are up to.
    So no, you don't have the same thoughts and worries they do , be glad of it ! (edited)
  11. Bovrilontoast's avatar
    polarbaba27/09/2018 12:03

    I don't think you know how benefits work. If you are unemployed, you get …I don't think you know how benefits work. If you are unemployed, you get JOB SEEKERS allowance. The key is in the name, you have to be actively looking for work full time meaning at least 40 hours a week and then produce evidence of your job seeking and only then you get the allowance. Failure to do so means you get thrown off join seekers allowance. Also for those who do not have skills such as IT/English/maths then they will enforce mandatory training. And if you lack work experience then you get a mandatory unpaid work placement to have recent work history and experience. Very very few people get away with not doing anything.Also job seekers is time limited if you don't get a job despite thier help after a certain amount of time you get thrown off anyway.


    I don't think you know what I have said previously! Those who genuinely are on benefits should get an entitlement to these things, I am referring to the ones who should not be on benefits and those need weeding out and so they don't get all the lovely benefits that come with being (excuse the pun), on benefits). The ones who are on disability but they have absolutely nothing wrong with them but lie etc
  12. bigwheels's avatar
    RagnarUK27/09/2018 12:10

    Comment deleted



    ?????
    This is not for gas or elec.
    Its a new boiler.
    Have they fitted a new boiler for you ?.
    Did they do a bad job ?.
  13. deleted1853393's avatar
    Its a bad idea and not suitable for all buildings. Rather than just jumping on a cheap or free deal, think about asking the builder or a professional if cavity insulation is beneficial for your property.. My house was only 10 years old and rated C. A company called and offered this same deal to most in my street.. My buidler told me not to touch it. Everyone of them that took the deal now has damp problems but at least they are warm... Benefits are that you don't have to decorate if you like black walls, and the shower door effect on the interior windows can also be attractive
  14. philhib1964's avatar
    Don't understand why everyone thinks this all free?? Nothing is free and someone somewhere is paying whether it's through inflated energy prices or government taxes.

    From my point of view this sort of thing should be aimed at the elderly only. Unfortunately these days it is far too difficult to tell the difference between a genuine benefits claimant and a professional sponger.
  15. deleted545146's avatar
    Any help for worn out and skint working people ?Probably my not as us working people are so well off I suppose😪
  16. whitey6272's avatar
    A cavity has a purpose to allow air flow, air bricks at the top and bottom of the house create a draft which help stops damp.
    Also connecting both bricks (bridging) will allow moisture to travel through the inner brick. Basically if you have this done your house might be warmer but it will also be a damp and potentially hazardous to your health. (edited)
  17. deleted1892526's avatar
    You might be able to get help for energy-saving improvements to your home if you either:

    • claim certain benefits and live in private housing (for example you own your home or rent from a private landlord)
    • live in social housing
    You may get help with the cost of:

    • insulation work, for example to your loft or cavity walls
    • replacing or repairing your boiler - or other upgrades to your heating


    only for people on benefits
  18. rooney10's avatar


    You do realise that this is also available for those that are in work too that are on lower incomes ? Your post suggests otherwise.
  19. rooney10's avatar
    Bovrilontoast27/09/2018 11:07

    Yes I do, perhaps my wording could have been slightly better. However the …Yes I do, perhaps my wording could have been slightly better. However the majority of working class won't be eligible.



    The majority of working class people that aren't entitled to this are statistically more likely able to afford a new boiler than those that are entitled, given that it is means tested.
    Unfortunately for some low-middle earners, this wont be the case and the struggle continues...
  20. bigwheels's avatar
    If Npower are in this scheme i would recommend them.
    Did a replacement bolier march this year.
    Very professional from start to finish.
    A lot of dodgy firms out there offering this sort of thing.
  21. Kell774's avatar
    Some off topic / argumentative comments have been removed, please keep it friendly and on topic. (edited)
  22. polarbaba's avatar
    Bovrilontoast54 m ago

    Very complex and I am certainly not the one to solve that! I hope you are …Very complex and I am certainly not the one to solve that! I hope you are ok btw


    Thank you, yes I'm better and working!.
  23. rainbowsalt's avatar
    Another one for ones on dole nothing for genuine working and tax paying class way to go
  24. smokedsausage's avatar
    welshblob27/09/2018 12:20

    So without trying to pry into your private affairs do you know what that …So without trying to pry into your private affairs do you know what that discount was for? My mum is 77 and she has a Baxi Bermuda back boiler which the BG man that comes to service it annually keeps scaring her regarding the lack of available parts for it i.e. if it breaks she'll need to fork out for a new one etc. Its been a reliable old thing, the boiler that is, not my mother, but its not the efficient and probably needs a replacement. She also receives single person discount off her council tax bill but nothing else as far as I'm aware.


    I was speaking to a plumber regarding this very boiler recently, he said if any plumber says you CANT get a part for the baxi back boiler, then ask him what part he cant get, then google it, the plumber is ripping you off to take a new one, ££. Can still get EVERY part, he said these Baxis are robust, few moving parts, only 4 or 5 parts on them that go wrong which is rare. His advice to me was keep it until totally broke or there is a Govt grant maybe one day to replace them . It does not apply yet as lm not on benefits.
    British Gas, vastly overpriced. thousands dearer than others.
  25. deleted1853393's avatar
    SquirrelMummy8519 h, 13 m ago

    I have had both cavity wall and the free boiler. All I can say is the free …I have had both cavity wall and the free boiler. All I can say is the free side is great but be careful what company you go with. The company we used didn't properly fill the wall holes for the cavity. The boiler company made a mess, damaged floor boards and lied about where the boiler could be placed. They did shoddy work and a year later we were told at a service that it had been installed incorrectly and was dangerous. We were really upset. It felt like because it was free the company didn't care about the work and just wanted their government payout.


    Yes you've hit the nail on the head... They are just filling their books with jobs completed to get he funding. If its government funded then the government should have random checks on work completed by these companies to ensure that the work has been completed correctly and to the specified regulation in place at the time that the work was completed. Incorrectly installed boilers can cost lives. Most of them are cowboys.
  26. smokedsausage's avatar
    deleted185339328/09/2018 11:35

    I was paying Homeserve to service my boiler for 6 years in a new property …I was paying Homeserve to service my boiler for 6 years in a new property with a Powermax boiler. £19.50 per month for 6 years to come and service the boiler once a year. NOTE: I had never had to call them out during the 6 years. On the last service before i kicked them out of the house, the "Engineer" condemned the boiler because " His company didn't stock the part he needed and they are hard to get ". I rang my Bro-in-law who is corgi registered, and he checked it over. NOTHING WRONG. And also said that all parts for that boiler are readily available online. He also told me that in that 6 years, the boiler had NEVER been fully serviced because one of the items that was on the checklist as "completed", had never been removed. I don't trust any of the service companies now.


    Report them to Gas safe. Ripping folk off, The Installers are on a ££ bonus if you buy a new boiler from them, BG same, Stick with local smaller companies, better service also
  27. eldaniel's avatar
    Bovrilontoast27th Sep

    I would class myself as an above average earner however that doesn't mean …I would class myself as an above average earner however that doesn't mean I have that sort of money to be spending on a boiler yet should mine break this winter, I would be expected to somehow fund it!


    I have been on average or below average salary since I came to UK 13 years ago with £250 in my pocket and my wife with another £250 in our pocket. She always earned less than me. We always have some money put aside for things like this. This country offer you great opportunities, yet people choose to moan instead. Perhaps people just need to go out less or cut down on their Sky subscription etc... (edited)
  28. ivadeal's avatar
    .MUFC.27th Sep

    A lot of those suffering from damp after having cavity wall installation …A lot of those suffering from damp after having cavity wall installation is probably due to ventilation.


    Maybe so but no ones filling my cavity.
  29. jude7219's avatar
    8 years ago I bought a very cheap house that had storage heaters. Come winter it transpired they didn’t work. In fact they were condemned by my electrician. (The wiring was almost prehistoric) Someone suggested warm front to me and they came round and had the heaters not been condemned they would have replaced them like for like. However I ended up getting a whole new central heating system put in without charge. At the time I was a working single mum but with a fairly low salary. I was so pleased as it was freezing that first winter in this house. I can not describe how cold it was. It was an ideal logic combi and it’s been brilliant, still going strong.
  30. smokedsausage's avatar
    Gareth7929/09/2018 10:51

    The problem usually comes when the boiler is being repaired under a …The problem usually comes when the boiler is being repaired under a monthly service/insurance scheme. They usually insist on only using manufacturers approved parts, this is both to keep the repairs to a good quality, and (mostly) to ensure they are only covering modern boilers which need repair les often, and following on from that, to sell new boilers when they won't repair an old one.


    I take your point, however an old baxi back boiler wont be under any warranty, and you can source ANY part for them, Baxi approved or not it wont make any odds at the age of Baxi back boilers, infos just to stop people getting ripped off when they dont need a new combi and all the work that goes with it. (edited)
  31. Bovrilontoast's avatar
    rooney1027/09/2018 10:58

    You do realise that this is also available for those that are in work too …You do realise that this is also available for those that are in work too that are on lower incomes ? Your post suggests otherwise.


    Yes I do, perhaps my wording could have been slightly better. However the majority of working class won't be eligible.
  32. deleted1414585's avatar
    Great deal... doesn't seem to be any in Northern Ireland. Best of luck if you can get one guys.
  33. deleted1316362's avatar
    I had this years ago put in by the council then few years later it was removed as it was proved it doesn't work so don't bother
  34. Ralph888's avatar
    Update 3/10/18 Energy Saving Advice Line has now deleted phone number below on their webpage and they have not put any contact details ie: energy company links. Useless .gov.uk website!!!

    Tried ringing the telephone number given and a recorded message says I have dialed the wrong number. The number given on website is broken, anyone with the correct number please?

    Energy Saving Advice Service
    Telephone: 0300 123 1234
    Monday to Friday, 9am to 8pm
    Find out about call charges (edited)
  35. Fotune's avatar
    Where are the Deals on the new 1300 quid IPhones
  36. polarbaba's avatar
    Bovrilontoast27/09/2018 11:38

    I know what budgeting is thanks! I work in Finance and have done for …I know what budgeting is thanks! I work in Finance and have done for nearly 20 years! The point I am making is, those on benefits who choose not to work don't have the same thoughts and worries that those who work do. If my boiler breaks, I need to find a grand. If my roof leaks, I either pay a roofer to fix it or use my home insurance which already costs a fortune to fix it.Those who are genuinely on benefits deserve the help, I don't question that.


    I don't think you know how benefits work. If you are unemployed, you get JOB SEEKERS allowance. The key is in the name, you have to be actively looking for work full time meaning at least 40 hours a week and then produce evidence of your job seeking and only then you get the allowance. Failure to do so means you get thrown off job seekers allowance. Also for those who do not have skills such as IT/English/maths then they will enforce mandatory training. And if you lack work experience then you get a mandatory unpaid work placement to have recent work history and experience.
    Very very few people get away with not doing anything.

    Also job seekers is time limited if you don't get a job despite thier help after a certain amount of time you get thrown off anyway. (edited)
  37. welshblob's avatar
    RagnarUK27/09/2018 12:10

    Comment deleted


    Aren't you talking about different services, boiler replacement vs utils supplier?
  38. welshblob's avatar
    deleted45009727/09/2018 11:02

    Im 70 not in receipt of any benefits apart from pension ,my boiler was on i …Im 70 not in receipt of any benefits apart from pension ,my boiler was on its last legs applied for help ,guy came round checked everything agreed if boiler broke as it was27 years prob no parts availabl,then asked to see my council tax bill .Then shocked me apart from single person allowance had a discount of £11.67 p per year which qualified me for new boiler .warm happy days(and nights)for me.So worth trying for


    So without trying to pry into your private affairs do you know what that discount was for? My mum is 77 and she has a Baxi Bermuda back boiler which the BG man that comes to service it annually keeps scaring her regarding the lack of available parts for it i.e. if it breaks she'll need to fork out for a new one etc. Its been a reliable old thing, the boiler that is, not my mother, but its not the efficient and probably needs a replacement. She also receives single person discount off her council tax bill but nothing else as far as I'm aware.
  39. welshblob's avatar
    deleted152182127/09/2018 10:30

    PLEASE PLEASE think very carefully before getting Cavity Wall Insulation …PLEASE PLEASE think very carefully before getting Cavity Wall Insulation carried out..... I had this done quite a number of years ago and regretted the decision almost instantly. I have since had it removed after a long drawn out battle, but I'm left with a house that is still damp on the gable end caused by water breaching the cavity because of the insulation. Google the well known issues for yourselves.


    Couldn't agree more as, although it doesn't sound like its as bad as you have experienced, I have regretted installing it on my house. Yes its probably warmer but it retains moisture more and my bedroom is typically cold and damp since having it installed. My mum's house is much worse and I really need to see if a claim can be made against the guarantee.
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