Unfortunately, this deal has expired 2 January 2020.
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Posted 31 December 2019

HP 14" Laptop - Ryzen 5 / 8GB RAM / 512GB SSD / Full HD + Office 365 Personal 1-year subscription / 1TB Cloud Storage - £369 Using Code @ AO

£369
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Use code - LAPTOP30 For this price (£30 off laptops £399+)

Brill specifications here, featuring an AMD Ryzen 5 quad core cpu. Plenty of storage space due to the 512GB SSD being in there. 8GB RAM and a Full HD screen too. Comes with a years subscription of Office 365.

It's not a gaming laptop, but this CPU uses Vega 8 graphics, which will allow you to run games on lower settings regardless. So good for work and some play

Main Specs:
  • CPU - AMD Ryzen 5 3500U - 4 Core
  • CPU Speed - Base 2.1Ghz / Turbo 3.7 Ghz
  • RAM - 8GB
  • Storage - 512GB SSD
  • Resolution - 1920x1080
  • Number Of USB Ports - 3
  • USB Port 1 - USB Type-C 3.1 Gen 1
  • USB Port 2 - Standard USB 3.1 Gen 1
  • USB Port 3 - Standard USB 3.1 Gen 1
  • Headphone Socket - Yes
  • Micro SD Memory Card Slot - Yes



CPU Info that you may find useful3378356.jpg

3378356.jpg
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Edited by Ken, 31 December 2019
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  1. MadeDixonsCry's avatar
    I can't see any difference to this which went over 1000 degrees yesterday at £432 hotukdeals.com/dea…338


    The hp actually has twice the storage.


    Can anyone advise if I'm missing something?

    Edit: as I'm getting likes on this post I thought I should update:

    So far the differences are:

    (the previous linked lenovo laptop has:)
    -Half storage size (256 vs 512)
    +backlit keyboard
    +fingerprint scanner
    +better build (metal vs plastic body). (edited)
  2. Johnny_S's avatar
    Bought this a few weeks ago for £399 and I'm very impressed.

    Slim, fast, great IPS display, quiet fan with no overheating issues...

    My only gripe is the keyboard not being the greatest. The enter button is a bit small, which can be annoying. The trackpad is good though, with physical click buttons.
  3. alared's avatar
    Johnny_S31/12/2019 12:30

    Plastic build, not backlit and no fingerprint scanner.Unfortunately these …Plastic build, not backlit and no fingerprint scanner.Unfortunately these are the trade offs for getting these specs for such a reasonable price.


    All things you can live with at £369.
  4. gowf's avatar
    For those wondering: this is an IPS panel. (According the the model number)

    Which makes this a very hot deal indeed.

    It may even be hotter than my Lenovo S540 deal, I’m afraid to say....

    Does anyone have any idea if this has a good build quality? Is the body all metal? Backlit lighting? Fingerprint scanner? (edited)
  5. MadeDixonsCry's avatar
    gowf31/12/2019 11:51

    For those wondering: this is an IPS panel. (According the the model …For those wondering: this is an IPS panel. (According the the model number)Which makes this a very hot deal indeed.It may even be hotter than my Lenovo S540 deal, I’m afraid to say....Does anyone have any idea if this has a good build quality? Is the body all metal? Backlit lighting? Fingerprint scanner?


    Hi Gowf (what does that mean anyway?).
    I've just taken delivery of the lenovo laptop and I have to say that the metal build quality is AMAZING, as is the thin bezel and the overall design.

    So far the differences are:
    -Half storage size (256 vs 512)
    +backlit keyboard
    +fingerprint scanner (i have no need for this)
    +metal build.

    Personally, I'm happy I paid extra £60 for the above.

    Thanks for the deal.
  6. ourjim's avatar
    MadeDixonsCry31/12/2019 11:47

    I can't see any difference to this which went over 1000 degrees yesterday …I can't see any difference to this which went over 1000 degrees yesterday at £432 https://www.hotukdeals.com/deals/lenovo-s540-laptop-amd-ryzen-5-8gb-ram-256gb-pcie-ssd-ips-full-hd-screen-47999-or-432-with-new-customer-discount-3376338The hp actually has twice the storage. Can anyone advise if I'm missing something?Edit: as I'm getting likes on this post I thought I should update:So far the differences are:-Half storage size (256 vs 512)+backlit keyboard+fingerprint scanner+better build (metal vs plastic body).


    I’d pay £100 to upgrade my hp Ryzen 2500u, 8GB, 256Nvme from plastic to metal. I’d pay someone at least £20 to upgrade me to a backlit keyboard. From experience, I would consider the £432 laptop the better value for the spec. This particular deal is also hot!
  7. Johnny_S's avatar
    gowf31/12/2019 11:51

    For those wondering: this is an IPS panel. (According the the model …For those wondering: this is an IPS panel. (According the the model number)Which makes this a very hot deal indeed.It may even be hotter than my Lenovo S540 deal, I’m afraid to say....Does anyone have any idea if this has a good build quality? Is the body all metal? Backlit lighting? Fingerprint scanner?


    Plastic build, not backlit and no fingerprint scanner.

    Unfortunately these are the trade offs for getting these specs for such a reasonable price.
  8. proevo21's avatar
    Re: getting 2 to 3 hours with light usage, advertised battery duration is 10Hr's.

    So i rang ao.com, and they directed me to contact HP first. I rang HP and with a support technician did a few checks. Shut down laptop. Press and hold power for 20 seconds (to discharge any static) then holding esc on start up to go into system menu, and then into diagnostics to test the battery , I did explain that I had already tried this via the HP support assistant installed on my laptop and the battery "passed". The lady then went through how I used it, I explained that it was light usage, some netflix, some browsing, all on dimmed screen and battery saver power options.

    She said that, that is what is advised to do to improve battery life, then told me to contact ao.com (within 30 days of purchase and explain that I had spoken with HP support and was directed back to Ao to get a refund, replacement. I said that I would do the battery calibration and then try the laptop again and see if it were any better and if not I would contact ao.com and proceed with trying to get a new unit ( I would like to keep it, as at the price I paid (£369) nothing else comes close, but I do want battery life to be a min of 8 hours light usage).

    If anyone needs the telephone numbers I rang, feel free to ask.

    I will update again once I have tested the laptop after battery calibration and turning off any apps that may be running in the back ground. (edited)
  9. zee2976's avatar
    Johnny_S31/12/2019 12:30

    Plastic build, not backlit and no fingerprint scanner.Unfortunately these …Plastic build, not backlit and no fingerprint scanner.Unfortunately these are the trade offs for getting these specs for such a reasonable price.


    Also £63 cheaper which for me is worth it
  10. MiniMissyMoo's avatar
    Thanks, ordered. Been looking for days and this fits with what I’m after.
  11. cameronwba's avatar
    MadeDixonsCry31/12/2019 13:52

    That's a TN screen


    I know it is, I was calling out the other commenter. They said there is an Ideapad with Ryzen 7 at Curry's for £360,but didnlt provide a link
  12. soled73's avatar
    carlosvandango31/12/2019 14:49

    https://www.currys.co.uk/gbuk/computing/laptops/laptops/hp-pavilion-14-ce3506sa-14-laptop-intel-core-i3-128-gb-ssd-silver-10198873-pdt.htmlGiven this is 10th gen. Is this any good in comparison



    39550468-Gh0GL.jpgThe higher the number the better
  13. hotking6089's avatar
    wudipest31/12/2019 15:40

    TCB doesnt pay out if you use a coupon/code not approved by them


    TCB is 1% for all purchases using a code. Mine tracked at £3.99.
  14. Interloper's avatar
    rockingcricket03/01/2020 12:24

    According to AOL, a fire has disrupted service and is affecting deliveries …According to AOL, a fire has disrupted service and is affecting deliveries :/


    I’m not sure I believe anything they say.

    Mine was supposed to be delivered yesterday, didn’t happen. AO claimed DPD hadn’t picked it up which is ludicrous since there was no indication of it even being ready to be collected according to the tracking. They then told me it would be delivered today; that’s not happening either it seems as the tracking now says DPD only has “details of my parcel“. And, yes, I paid for next day delivery which now looks like it’s going to be next week delivery.

    Absolutely pathetic.
  15. richx45's avatar
    So i did a ssd speed test on the intel nvme & on battery it only reached 200MB/s, on mains it max'd out at 800MB/s, so i did a complete fresh re-install & it peaks at 1880MB/s now!
  16. richx45's avatar
    Hi guys, sorry for late reply, i think nvme ssd issue is to do with the amount of partitions HP put on it, or way they set it up, i wiped it and re-installed with rufus usb stick (windows usb tool wouldn't work)

    I put a iso of windows 10, set it to uefi and gpt, NTFS & used f9 to boot from it, and did a complete new clean copy (under advanced)

    Using CrystalDiskMark BEFORE 800MB/S, AFTER 17/1800MB/S

    Sure there is plenty of youtube videos if anyone is a bit lost. (edited)
  17. Solee's avatar
    fantastic price
  18. spaceman's avatar
    I needed a laptop, and the comments convinced me! So thank you OP and everyone - order placed.
  19. Vandetta's avatar
    deleted92200331/12/2019 13:39

    You can currently get a lenovo ideapad with the same spec except a Ryzen 7 …You can currently get a lenovo ideapad with the same spec except a Ryzen 7 for £360 at currys.


    Link?
  20. shotatdawn's avatar
    deleted92200331/12/2019 13:39

    You can currently get a lenovo ideapad with the same spec except a Ryzen 7 …You can currently get a lenovo ideapad with the same spec except a Ryzen 7 for £360 at currys.


    Just looked on site -cant find it? Only on I found near is £499
  21. damianscotland's avatar
    It's always about that price , I mean £399... It may be worth it may be not , depends what you're looking for. I wouldn't be super excited. I wanted to get one too, but said no, because it's nothing special for this price.
  22. alared's avatar
    damianscotland31/12/2019 13:56

    It's always about that price , I mean £399... It may be worth it may be …It's always about that price , I mean £399... It may be worth it may be not , depends what you're looking for. I wouldn't be super excited. I wanted to get one too, but said no, because it's nothing special for this price.


    It`s not £399, it`s £369 and you can even get another £3-99 off with TCB. (edited)
  23. soled73's avatar
    deleted70986031/12/2019 15:11

    Very tempted as my current laptop is on it’s way out - does anyone know if …Very tempted as my current laptop is on it’s way out - does anyone know if Football Manager 2020 would run okay on this?



    in a word YES



    39550708-YL2cO.jpg
  24. roblatus's avatar
    Great laptop. I have a very similar model. The only thing missing is a backlit keyboard and it's a shame it's very plasticky. But for this price you really can't grumble.

    I am currently playing Star Wars Battlefront 2 on it. Admittedly with some tweaking of the settings. But I'm more than happy with it. (edited)
  25. Gazzie's avatar
    soled7331/12/2019 15:14

    Anyone bought and returned an item from AO? I see they offer 100 day free …Anyone bought and returned an item from AO? I see they offer 100 day free returns but also have this line on the web..... If the product has been used or installed, you’ll be entitled to a partial refund up to 50% of the cost of the item


    I bought a laptop from ao.com last summer. Changed my mind about it (it only had 4gb of memory and I was going to upgrade it). Never opened the box that it arrived in. I was on the phone with them for an hour repeatedly telling them it's not been opened as they tried taking money off the refund. Ended up having to deal with the manager.

    My advice is to avoid returns even if you don't open it. If you do, be prepared to lose some money.

    I'm holding out until the New Year sales for a new laptop, but this is tempting. (edited)
  26. Evilhomer's avatar
    ben197901/01/2020 08:15

    Heat for those that can get it. Won’t deliver to Northern Ireland. Not s …Heat for those that can get it. Won’t deliver to Northern Ireland. Not sure how all the other companies manage it!?


    They do deliver to click and collect in NI. Mine is ordered to local store. Just not to home address for some bizarre reason. More weird as ive had white goods delivered to home from AO a few times...including in the last 6 months or so. They use BON delivery as a local courier.
  27. drw25's avatar
    lukerainbird01/01/2020 11:21

    Do you know whether there's space for any additional hard drive? …Do you know whether there's space for any additional hard drive? Regardless of type (ie SATA, M.2 etc)



    lukerainbird01/01/2020 10:58

    Happy days, bought and heat added.Is anyone able to confirm whether …Happy days, bought and heat added.Is anyone able to confirm whether there's an available SATA connection for a secondary drive at all? Not a dealbreaker by would be rather handy!


    Had a quick nosey around when I was upgrading the RAM. There's empty space in the case which would fit a 2.5" disk, but I couldn't see a SATA connector. There's an unconnected ribbon cable port nearby marked HDD. Based on the service manual I think it needs a bracket and a cable - the part numbers are listed so you might be able to find them.

    There's only one M.2 port for storage and it's filled with the NVme SSD (Intel ssdpeknw512gb). If replacing, you won't fit a module longer than the existing 80mm one in there. (edited)
  28. nickyjg's avatar
    Szabster01/01/2020 08:32

    They are already preparing for the invisible non existent border between …They are already preparing for the invisible non existent border between NI and the rest of the UK. Sooner or later it's gonna be easier to get your next laptop from Ireland than the rest of the UK.


    This is a slightly weird comment. Is the Irish Sea a "non existent border anyway?"

    Let me know how you get on trying to drive to GB when you reach the coast. Are you expecting P&O or Stena to ferry you across for free?

    Same goes for couriers.

    Of course it's easier to get something from Ireland... If you're in Ireland! To pretend otherwise is bonkers.
  29. ns15's avatar
    There's a review on youtube for this laptop, hope it helps

  30. alera's avatar
    Someone said it will run it fine
  31. drw25's avatar
    eltommo8201/01/2020 16:40

    Is there anyway around the fact that most games look for 2gb VRAM?


    2GB of this laptop's system RAM is always dedicated to GPU use and a further 50% of the remainder (I think) is dynamically shared between CPU and GPU. Partly why I decided to upgrade the RAM. (edited)
  32. Blastoise's avatar
    My tracking details have finally updated on the Dpd website.
  33. alared's avatar
    john30603/01/2020 10:24

    3 year career plan from HP …3 year career plan from HP £49https://store.hp.com/UKStore/Merch/Product.aspx?id=U4819E&opt=&sel=CPKCan't see if this laptop on list though cuz I'm on phone and there's 100s of them, and no way of searching.


    It is on the list, I checked two days ago.
  34. alared's avatar
    McGoo105/01/2020 13:51

    [Image] Just received the laptop today & getting this error message on …[Image] Just received the laptop today & getting this error message on first power on. Any ideas? Is it right that there isn't any instructions or recovery discs supplied or is this normal these days? Thanks in advance for any advise.


    support.hp.com/gb-…463
  35. alared's avatar
    fiendishlyclever16/01/2020 22:08

    Loving the laptop but has anyone found that they keyboard squeaks when you …Loving the laptop but has anyone found that they keyboard squeaks when you type on it. It's nothing major, just mildly annoying (it's a replacement for a 4 year old HP Envy that definitely didn't squeak!)


    Are you using a mouse
  36. rockingcricket's avatar
    alared27/01/2020 09:24

    If this blue screen shut down is the BSof D, then it`s a software …If this blue screen shut down is the BSof D, then it`s a software problem.AO and probably HP`s warranty only covers hardware AFAIK.If you google blue screen shutdown there`s plenty of articles about it and fixes.


    Checked event viewer and found the critical error code. A cursory search online reveals the cause likely to be conflicting high def audio driver. Disabled AMD high def audio in dev manager.
  37. greentuesday's avatar
    Waynej30/01/2020 01:31

    If you decide you'd like a refund I wouldn't hang about as it's probably …If you decide you'd like a refund I wouldn't hang about as it's probably more hassle once you go 30+ days past your order or delivery date.Inform AO asap. I chose to stick with email to keep copies should I need it. I got straight to the point that my laptop is faulty and that I don't want a repair on something so new. I was only interested in a refund or a similar spec replacement.They'll say they need a call reference number from HP before they can offer a full refund or replacement. This really annoyed me. I used the HP Support app and found links to Whatsapp and Facebook Messenger, I went with the latter and just typed it out and got straight to the point. They gave me a ref number pretty much straight away, no messing about having me do tests. I just stated I initially had battery concerns and that it is falling well below even half of what's advertised, but as soon as my laptop starts suddenly shutting down by itself when fully charged, I can't accept this. It's faulty and as it is so new I don't want a repair.You could just give them a call if you prefer, though I personally find the web chat approach less stressful. I only actually spoke to AO on the phone after I emailed them HP's ref number, as they called me afterwards, but I knew by this point it was all sorted and it was just to arrange a collection date.



    Already past the 30 days as got it during the Black Friday promotion. I'd rather keep it as I really like it so I'm hoping to find a fix. (edited)
  38. aztech's avatar
    Just came back here to say I had my screen replaced by HP under warranty, without issue. There was an issue with the display being green at the bottom 2/3rds of the screen. Kids denied any accidental damage and no marks on the case. Only had very light usage.
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