Do you use the microphone on the speaker? Bluetooth has different profiles for one-way and two-way communication so it may be that the speaker volume is adjustable in one but not the other.
Do you have any other bluetooth devices you could check to see whether the speaker behaves the same way?
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It's nothing to do with the keyboard then.
Do you use the microphone on the speaker? Bluetooth has different profiles for one-way and two-way communication so it may be that the speaker volume is adjustable in one but not the other.
Do you have any other bluetooth devices you could check to see whether the speaker behaves the same way?