Posted 18 February 2022

Advice on facebook marketplace scam

Hi, im new to these forums im hoping to find some help here!

i made a purchase on facebook marketplace and the item never arrived. paid via bank transfer which ive now learnt was a very stupid move and i was far too trusting... anyway i have the full chat transcript of the agreed sale, bank details, facebook, instagram, name, date of birth and approximate location of the scammer. Just wondering if based on these details is it possible to find an address somehow so i can take them to small claims court or alternatively does anyone have any experience in this area and know of any better options ( /can i legally turn up at their door haha ).

many thanks!
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  1. Bringbackrealdealsplease's avatar
    You can still get your money back..call your bank say you got scammed and they will hold the money. The scammer needs to explain to the bank why it's on hold and obviously if the scammer can't provide any proof then you will get your money back!!
  2. deleted655321's avatar
    Do you have anything from them that shows intent?

    If you do then that shows a crime vs a deal that has gone south and you may get police interested (albeit that would still require some effort).

    With police interested then they would be able to trace where the money went and charge. Once charged (even if they do not take further) it would give you a crime number and person with address to pursue via small claims.

    Lots of if's there and even small claims you could be throwing good money after bad (i.e scroat then disappears)
  3. .MUFC.'s avatar
    In some cases the transaction can be reversed, Contact your bank etc, They will usually take pity.

    Now there is a way you can scam the scammer, Teach them a lesson and gift to good causes.

    You have their bank details so set a few direct debits up with various charities etc.. £1 a month. They may never notice and if they do then it'll cause them a minor inconvenience etc.. Doesn't matter if it's the correct name/address and if they require an email then make one up.
  4. HellriderUKDeals69's avatar
    What bank did you use to transfer the money? I made a similar mistake last year (paid to a non-verified account) , called Barclays fraud team and explained to them the problem. They opened a case and I replied to that email with screenshots of FB and Whatsapp chats. I got my money back £220 in around 3 weeks.

    Don't wait and report it NOW to get your money back. It will be easier if the account you transferred the money to is a verified account, the banks have a mutual understanding where they can reverse the transaction immediately if suspecting fraud.

    I was slightly ashamed of myself for falling into such a scam
  5. AndyRoyd's avatar
    jordy.ray18/02/2022 12:45

    ...I used my Monzo bank for the transfer. I got in touch with them …...I used my Monzo bank for the transfer. I got in touch with them immediately and they seemed reluctant at first to give me the help you described. I have kept on at them and its been escalated to a complaint so just waiting to hear back from them. Yeah I also feel stupid now, been buying on fleamarkets for years though and never had issues so guess i have been previously lucky. Thanks though ill keep at them.


    Maybe not strictly authorised push payment fraud, but Monzo appears to have chosen not to signup to the APP code, for undisclosed reason, so presumably it CBAd to assist protecting its customers.
    Epic marketing fail for an allegedly credible bank.

    Standard template to kick off at a bank that allowed you to become a victim (which is a kinda weird concept of no personal liability)
    which.co.uk/con…XO5

    More general ramble and observation at which.co.uk/con…9rc
  6. Robildn's avatar
    Do you have evidence of the seller's actual address? I mean if you have not seen their photo id etc they could have easily just given you fake details.
    If you had not already contacted your bank you could have started with you paid for a service that was not delivered as agreed, they could have then possibly try to recover it. You can still try to raise it as a fraud case with them and see if they are more willing to help. Upload all the evidence and see what happens.

    Back at the start of the whole covid mess I managed to log a case with Natwest regarding a holiday payment that the company was not making any move towards refunding. They actually looked into it, as the businesses bank manager asked them regarding the payment etc. The Travel agent asked me to email the bank to tell them it was not a fraudulent transfer so that they could proceed with my refund as apparently the bank put a hold on their account. Not sure how true this was as it still took a lot of back and fro before they paid me back anything. In the end they only refunded me fully after I threatened them with small claims court.

    Have you logged a case with the police? If you have their real address maybe the police can assist, after all this is fraud.
  7. AndyRoyd's avatar
    How is it possible to intentionally BT to an unknown party without accepting / deferring / ignoring multiple warnings from your bank?
  8. HellriderUKDeals69's avatar
    jordy.ray18/02/2022 12:45

    @HellriderUKDeals69 I used my Monzo bank for the transfer. I got in touch …@HellriderUKDeals69 I used my Monzo bank for the transfer. I got in touch with them immediately and they seemed reluctant at first to give me the help you described. I have kept on at them and its been escalated to a complaint so just waiting to hear back from them. Yeah I also feel stupid now, been buying on fleamarkets for years though and never had issues so guess i have been previously lucky. Thanks though ill keep at them.


    This is where the big name banks like Barclays, Nationwide come in handy during such times as their customer service is superb. I would suggest opening an account with one of them and use that to pay for FB marketplace items.
  9. squeakybot's avatar
    Did you check how long they been on Facebook for.
  10. deleted2784821's avatar
    Heres some motivation
  11. jordy.ray's avatar
    Author
    squeakybot18/02/2022 00:47

    Did you check how long they been on Facebook for.


    hi, yeah i did it is a legit account been in use for several years since 2011 ish and pretty active. they sent videos of the product and some proof of postage prepayment etc, like i say in hindsight not enough but ya live and you learn !

    but as i said its not a burner account and his facebook and instagram are both very active
  12. bozo007's avatar
    AndyRoyd18/02/2022 03:02

    How is it possible to intentionally BT to an unknown party without …How is it possible to intentionally BT to an unknown party without accepting / deferring / ignoring multiple warnings from your bank?


    Indeed. My banks (Halifax, Starling) ask me a million questions on the reasons for the transfer, if I know the person, did I meet him / her, is this some guaranteed investment or online purchase, etc. It is impossible to add a new payee these days without jumping through these hoops. On one hand, it is annoying but on the other, if people still want to hand over their money to a stranger, there are times when I feel they will only learn after losing it. Right now, the cost of this stupidity is being borne by the banks and in turn, their customers / shareholders.
  13. jordy.ray's avatar
    Author
    HellriderUKDeals6918/02/2022 08:25

    @jordy.ray What bank did you use to transfer the money? I made a similar m …@jordy.ray What bank did you use to transfer the money? I made a similar mistake last year (paid to a non-verified account) , called Barclays fraud team and explained to them the problem. They opened a case and I replied to that email with screenshots of FB and Whatsapp chats. I got my money back £220 in around 3 weeks.Don't wait and report it NOW to get your money back. It will be easier if the account you transferred the money to is a verified account, the banks have a mutual understanding where they can reverse the transaction immediately if suspecting fraud.I was slightly ashamed of myself for falling into such a scam



    I used my Monzo bank for the transfer. I got in touch with them immediately and they seemed reluctant at first to give me the help you described. I have kept on at them and its been escalated to a complaint so just waiting to hear back from them. Yeah I also feel stupid now, been buying on fleamarkets for years though and never had issues so guess i have been previously lucky. Thanks though ill keep at them.
  14. samspud's avatar
    You have no other option I'm afraid Ray. I would do small claims court. Have you reported it as a crime? That might be worth doing.
  15. Narod's avatar
    Depending in amount, you may well have to take the loss as a learning lesson.

    Do you have strong reason to believe that the information you have collected on the scammer is accurate? Turning up at their house is a terrible plan, if they don't mind scamming you, you don't know what else they don't mind doing.
  16. Willy_Wonka's avatar
    squeakybot18/02/2022 00:47

    Did you check how long they been on Facebook for.


    Or the posting dates of their history.

    Normally all their history was posted in the last couple of days.

    Everything else the OP mentioned can be faked apart from the sort code & account number
  17. squeakybot's avatar
    Willy_Wonka18/02/2022 00:55

    Or the posting dates of their history. Normally all their history was …Or the posting dates of their history. Normally all their history was posted in the last couple of days.Everything else the OP mentioned can be faked apart from the sort code & account number


    I click there picture and it says how long they been on Facebook for. I never buy from someone whos only been on since 2022.
  18. jordy.ray's avatar
    Author
    Narod18/02/2022 00:46

    Depending in amount, you may well have to take the loss as a learning …Depending in amount, you may well have to take the loss as a learning lesson.Do you have strong reason to believe that the information you have collected on the scammer is accurate? Turning up at their house is a terrible plan, if they don't mind scamming you, you don't know what else they don't mind doing.


    yeah i am sure all info i have is accurate, in a strange scenrio ive been in contact with someone who knows them on facebook and has confirmed details.. although theyre not a close friend etc so didnt have access to his address
  19. jordy.ray's avatar
    Author
    I should also probably mention that i dont believe this person is an active scammer etc i think he just decided this once that he was able to pull a fast one due to the legitimate looking account that has several hundred friends and a lot of activity etc
  20. MadeDixonsCry's avatar
    deleted278482118/02/2022 01:38

    Heres some motivation [Video]


    Man I absolutely loved The Sopranos. Thanks for the throwback.
  21. Barrons's avatar
    Good luck getting that money back unless you know where the person lives or know someone in your social circle.

    rule number 1: NEVER PAY VIA BANK TRANSFER. Cash on collection only on facebook for me personally. Also don’t buy items from people who aren’t in your area I.e somewhere you can’t / don’t want to drive to collect or they have to “post” the item.

    less issues. EBay is crap also. So many scammers about but rule number one no bank transfer. Your bank may say you did it knowing what you were doing.

    or so what Tony soprano would do:
    youtu.be/fNU…NLk (edited)
  22. jordy.ray's avatar
    Author
    Barrons18/02/2022 22:35

    Good luck getting that money back unless you know where the person lives …Good luck getting that money back unless you know where the person lives or know someone in your social circle.rule number 1: NEVER PAY VIA BANK TRANSFER. Cash on collection only on facebook for me personally. Also don’t buy items from people who aren’t in your area I.e somewhere you can’t / don’t want to drive to collect or they have to “post” the item.less issues. EBay is crap also. So many scammers about but rule number one no bank transfer. Your bank may say you did it knowing what you were doing.or so what Tony soprano would do:https://youtu.be/fNUTSv_lNLk


    haha thanks bud yeah learnt the hard way this time i guess.. im trying to pin down the address getting pretty close now! times like this i wish i knew someone who works in tracing
  23. Satan_Claws's avatar
    Sorry if it's a stupid question but have you contacted the seller? I see no mention of that so far, it might have just got lost in the post.
  24. jordy.ray's avatar
    Author
    Satan_Claws19/02/2022 09:00

    Sorry if it's a stupid question but have you contacted the seller? I see …Sorry if it's a stupid question but have you contacted the seller? I see no mention of that so far, it might have just got lost in the post.


    sorry yeah i meant to mention the seller is now unresponsive !

    Barrons18/02/2022 22:35

    Good luck getting that money back unless you know where the person lives …Good luck getting that money back unless you know where the person lives or know someone in your social circle.rule number 1: NEVER PAY VIA BANK TRANSFER. Cash on collection only on facebook for me personally. Also don’t buy items from people who aren’t in your area I.e somewhere you can’t / don’t want to drive to collect or they have to “post” the item.less issues. EBay is crap also. So many scammers about but rule number one no bank transfer. Your bank may say you did it knowing what you were doing.or so what Tony soprano would do:https://youtu.be/fNUTSv_lNLk


    Update.. I have found the persons address. not close by to me but ill be i the area in a few weeks... when you say "unless you know where they live" any advice on best course of action? otherwise I better start getting into character (edited)
  25. jordy.ray's avatar
    Author
    I posted a few weeks ago regarding an online purchase I made for a camera on Facebook marketplace. Stupidly paid via bank transfer and seller never sent the item. Learnt my lesson but determined to get my money back (several hundred £). After contacting my bank was unsuccessful im looking for some advise as to what to do next. I have the address of the seller and plenty of evidence against them but im aware small claims court could take over a year to go through. Any tips better thanturning up at his door would be appreciated. Thanks!
  26. Tom.Wilson's avatar
    Do you really think someone would be stupid enough to give you their real address if they were about to steal some of your money?
  27. jordy.ray's avatar
    Author
    Tom.Wilson08/03/2022 14:04

    Do you really think someone would be stupid enough to give you their real …Do you really think someone would be stupid enough to give you their real address if they were about to steal some of your money?


    I found his address using information available online and government databases online.
  28. jordy.ray's avatar
    Author
    Robildn08/03/2022 13:11

    Do you have evidence of the seller's actual address? I mean if you have …Do you have evidence of the seller's actual address? I mean if you have not seen their photo id etc they could have easily just given you fake details.If you had not already contacted your bank you could have started with you paid for a service that was not delivered as agreed, they could have then possibly try to recover it. You can still try to raise it as a fraud case with them and see if they are more willing to help. Upload all the evidence and see what happens.Back at the start of the whole covid mess I managed to log a case with Natwest regarding a holiday payment that the company was not making any move towards refunding. They actually looked into it, as the businesses bank manager asked them regarding the payment etc. The Travel agent asked me to email the bank to tell them it was not a fraudulent transfer so that they could proceed with my refund as apparently the bank put a hold on their account. Not sure how true this was as it still took a lot of back and fro before they paid me back anything. In the end they only refunded me fully after I threatened them with small claims court.Have you logged a case with the police? If you have their real address maybe the police can assist, after all this is fraud.


    Thanks, I’m in the process of going back and forth with my bank now although I’ve read Monzo are less helpful than some bigger name banks. I have logged as a crime and have been in contact with police in his area. I am travelling that way in a couple of weeks and was advised an on duty officer may attend address with me, not sure they can necessarily do anything as it’s more in the hands of the courts but they can oversee the encounter so hopefully their presence is suf
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