ALDI Issues Urgent Warning To Customers Who've Bought The ALDI Egg Chair And Other Garden Items To Throw Cushions Out (See dates Below)

Posted 25th Apr 2022
Just seen this via my social feed. I know how popular the ALDI Egg chair is, or has been so thought i'd share the warning. Other items also recalled for the same issue. See items and dates below.

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ALDI say ''Aldi has discovered its cushion covers’ fire-retardant effectiveness may deteriorate over time. Customers are urged to throw them out urgently - and await a free replacement.''

Aldi confirmed shoppers will be informed over email if they are affected. They will be automaticaly sent replacement items. Shoppers do not need to do anything, the German supermarket said.

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Aldi said: "As a precautionary measure, we are sending replacement cushion covers to all customers who have purchased the following garden furniture products between February 13 2022 and April 20 2022 only:

718472, 718473, 718474 Bench Add on Rattan Effect - All Colours
718488, 718489, 718490 Add on Stool Two Pack - All Colours
718487 Cushion Set Rattan Effect Corner Set
812106, 812664 Rope Effect Coffee Set 3pc
718223, 718224, 718225 Rattan Corner Sofa Set (with Cover) - All Colours (UK Only)
718220, 718221, 718222 Rattan Corner Sofa Set (without Cover) - All Colours
812611, 812612 Hanging Egg Chair with Cover (UK Only)
812599, 812606, 812608, Hanging Egg Chair





If you'd like further advice /still concerned, you can contact ALDI by calling 0800 042 0800 (UK) and 1800 991 828 (Possible cost, depending on your provider)
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  1. DuffRulez's avatar
    harlzter25/04/2022 21:26

    Wasn't they online only? Therefore they will have your email and address …Wasn't they online only? Therefore they will have your email and address for contact and delivery.


    I purchased mine in-store.


    aldi.co.uk/pro…ces

    Multiple Garden Furniture Products

    As a precautionary measure, we are sending replacement cushion covers to all customers who have purchased the following garden furniture products between 13th February 2022 and 20th April 2022 only:

    Our supplier has advised that the cushion covers’ fire-retardant effectiveness may deteriorate over time. All affected customers should dispose of the current cushion covers and await their free replacement covers. The cushion and all other parts of the products are safe to use without the cushion covers.

    Customers who have purchased these products in store are asked to contact our Customer Service team on 0800 042 0800 (UK) and 1800 991 828 (Ireland) to arrange delivery of replacement cushion covers.

    Customers who have purchased online in the UK will be contacted via email and automatically sent replacement cushion covers.

    We apologise for any inconvenience and thank you for your co-operation.

    Product Code Product Name
    718472, 718473, 718474 Bench Add on Rattan Effect - All Colours
    718488, 718489, 718490 Add on Stool Two Pack - All Colours
    718487 Cushion Set Rattan Effect Corner Set
    812106, 812664 Rope Effect Coffee Set 3pc
    718223, 718224, 718225 Rattan Corner Sofa Set (with Cover) - All Colours (UK Only)
    718220, 718221, 718222 Rattan Corner Sofa Set (without Cover) - All Colours
    812611, 812612 Hanging Egg Chair with Cover (UK Only)
    812599, 812606, 812608, Hanging Egg Chair (edited)
  2. Rmcstar's avatar
    Ah, Aldi have cracked the problem
  3. tommybuges's avatar
    Yes, received the email already thanks, just waiting for the replacements
  4. johnraggett's avatar
    Yh, also had an email, handy to have a spare
  5. rickj's avatar
    What happens to the 1000s who bought via the scalpers?
  6. AWard911's avatar
    rickj25/04/2022 17:18

    What happens to the 1000s who bought via the scalpers?


    1000s of fire retardant cushion covers will be for sale on ebay. That is top scalping.....they'll make money on the sale and then additional cash in the replacement covers business.

    I guess if people were prepared to pay the astronomical prices that some of the ebayers were charging for these chairs over their original RRP then a few extra quid for a replacement cover won't be an issue?
  7. harlzter's avatar
    Another_Butterfly25/04/2022 21:23

    How do they know who has got the egg chair?! How do we go about getting …How do they know who has got the egg chair?! How do we go about getting the new cushions?


    Wasn't they online only? Therefore they will have your email and address for contact and delivery.
  8. Dazzer68's avatar
    rickj25/04/2022 17:18

    What happens to the 1000s who bought via the scalpers?


    They can burn.
  9. GlitchFace's avatar
    brum8616/05/2022 14:49

    Has anyone had a replacement yet?


    Nope, but we hired a fireman until they do, you can never be too careful, these things could explode any minute
    JoShmo's avatar
    Firewomen are 20% cheaper or so I'm led to believe.
  10. Dan_82's avatar
    Author
    tommybuges25/04/2022 14:55

    Yes, received the email already thanks, just waiting for the replacements


    Ah good to see they're sending out comms now
  11. antony_tolley's avatar
    Not fire retardant
  12. Another_Butterfly's avatar
    How do they know who has got the egg chair?! How do we go about getting the new cushions?
  13. Another_Butterfly's avatar
    Ah yes hopefully thanks! Ahh it's just those bought between February and April 2022. (edited)
  14. Youngflyer16's avatar
    Yup got email having ordered chair online
  15. Dazzer68's avatar
    I didn’t get (or read) the email. I get so many from Aldi I just delete them! Hopefully that won’t matter
  16. kit-cat's avatar
    Dazzer6826/04/2022 17:28

    I didn’t get (or read) the email. I get so many from Aldi I just delete t …I didn’t get (or read) the email. I get so many from Aldi I just delete them! Hopefully that won’t matter


    It might but then again it might not. They may have given a rough date when the replacements would be delivered.
  17. kit-cat's avatar
    I guess if you don't smoke, friends and family doesn't smoke & it won't be near a BBQ You'll just have replacement covers for when everyone does start smoking... Everything will be just fine with your none fire-retardant cushions and then one seemingly fine summers evening the wind blows a neighbours flicked cigarette butt right in the middle of one of your lovely clean none fire-retardant cushions and boom you have an instant boom fire... And you say I knew we should have changed those cushions! When the smoke has eventually cleared by the morning... you think err, I wonder if we could send some of those chard remains back to Aldi and get a replacement
  18. lanetop's avatar
    Bought ... but not had an email ...
  19. brum86's avatar
    Has anyone had a replacement yet?
  20. brum86's avatar
    GlitchFace16/05/2022 15:06

    Nope, but we hired a fireman until they do, you can never be too careful, …Nope, but we hired a fireman until they do, you can never be too careful, these things could explode any minute


    Hope you've invoiced Aldi for the expenses incurred
  21. johnraggett's avatar
    Anyone had anything yet??
  22. A5H's avatar
    Received the replacement covers today, delivered by the courier EVRi formerly known as Hermes. You should receive tracking details from the courier but doesn't clearly say it's from Aldi.
    gazdoubleu's avatar
    They're relying on EVRI (Hermes) to save people form a fire hazard
  23. ALBO4EVER's avatar
    Had email but nothing so far. Emailed aldi to ask when will i get a replacement and they wanted to collect the faulty one first? . No idea why they would want a used cushion set. They truly are .
  24. B.Yoda's avatar
    I was wondering if anyone had received their replacement cushions yet? I had the emails months ago (I bought 2) no sign of any replacements nor any message asking for the ones back - I thought we had to dispose of those ourselves?
    As for hermes/evri the least said about them the better after our last delivery, I believe it was originally a crystal light fitting consisting of 128 golf ball sized crystals, the couriers delayed delivery for 3 days.... must have been looking for the tape and 25 missing crystals that were still missing at the point of delivery (they put 5 broken ones back in the box) same service no matter what they call themselves.47690918-rAqBY.jpg
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