Caffè Nero ending stamps for O2 drinks?

Posted 27th Apr 2022
Went to get my “free” O2 drink (which I couldn’t actually get as couldn’t get on priority, no way, shape or how?! That cleared shortly after getting back to the car, but I digress…….)
While I was in Caffè Nero, the young ladies behind the counter were telling me that, starting next week, I’ll no longer be able to get a stamp towards a coffee when getting a free O2 coffee.
Won’t get a stamp for using a reusable cup either, if using O2 for a free coffee.
Basically, if I’m using O2 to get a coffee, won’t get any stamps for it.

Anyone else been told this or am I just special
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  1. macsco's avatar
    macsco
    Virgin Media customers can now access o2 Priority app, I suspect the huge increase in punters has led to this, also explains the rapid "out of stock" on offers. (edited)
  2. Bob24601's avatar
    Bob24601
    Seems fair (yes annoying to you but still fair)
  3. Ferris's avatar
    Ferris
    defgimp28/04/2022 10:19

    It doesn't surprise me that they're binning the free stamp What stamps …It doesn't surprise me that they're binning the free stamp What stamps you can get for reuseable cups seems to vary from one Nero to the next, even within the same city when using O2, guess they're all going to be singing from the same hymm sheet now?If we're not going to be getting "free" stamps for anything O2 related then we aren't, but won't be too bothered about carrying the reuseable cups around with us when going for a coffee.


    You've been getting bonus stamps for reusable cups after the rule change? Even once when an inexperienced barista tried to do it for an o2 drink for me, there was no extra stamp so I assumed the till/app was smart enough not to accept it even if staff mistakenly tried to add it.

    I guess we'll find out tomorrow. Truly the end of an era if so. The longest running deal I've taken advantage of on HUKD. I've still got a stack of loyalty cards from the early days for when my app vouchers run out. And hopefully the coffee will still be free!

    Sad times

    chrb28/04/2022 12:20

    It always seemed strange to me that you got a stamp with a free drink


    Why? Nero are being paid for each drink and want to keep you coming into the store just like a regular loyal customer. (edited)
  4. defgimp's avatar
    defgimp Author
    Went to Neros yesterday, eventually managed to get an O2 drink while it was “in stock”

    My local is still insisting there’s no stamps given for any O2 reward drinks even though they’re now monthly and not weekly?

    Is anyone else hearing/being told this since the offer’s changed?
    GoGoGadget's avatar
    GoGoGadget
    I think the issue is the ‘management’ of that branch of Caffè Nero.

    Most likely implemented their own personal viewpoint/opinion of the stamp rule and have implemented it so that their staff reiterate it.

    Had no issue in London at multiple branches since the change to monthly and they still happily give the one stamp, just not the two for using a reusable cup.
  5. sydney871's avatar
    sydney871
    I'm grateful it has lasted this long. Well l guess it would be fair but not sure if many would agree.
  6. bozo007's avatar
    bozo007
    I will still take the free coffee. There was no bonus stamp for the reusable cup if paying with the O2 voucher. What you got instead was an upgrade, like a syrup.

    And the Priority voucher seems to be OOS this week. (edited)
  7. defgimp's avatar
    defgimp Author
    It doesn't surprise me that they're binning the free stamp

    What stamps you can get for reuseable cups seems to vary from one Nero to the next, even within the same city when using O2, guess they're all going to be singing from the same hymm sheet now?

    If we're not going to be getting "free" stamps for anything O2 related then we aren't, but won't be too bothered about carrying the reuseable cups around with us when going for a coffee.
  8. chrb's avatar
    chrb
    It always seemed strange to me that you got a stamp with a free drink
  9. zed2000's avatar
    zed2000
    Any want a code
  10. Ferris's avatar
    Ferris
    47350309-tdNNi.jpg
  11. defgimp's avatar
    defgimp Author
    Ferris28/04/2022 17:21

    [Image]



    The mind boggles??
    They’ve (my local, which is a 50 mile round trip) reiterated it again today, “no stamps towards a free coffee for anything O2 related” (edited)
  12. MadeDixonsCry's avatar
    MadeDixonsCry
    I'm not sure how their systems work, but I know you scan your cafe Nero app before you show them how you wish to pay.
  13. deleted2684426's avatar
    Anonymous User
    Will there still be a stamp for Nectar QR codes I wonder? (350 pts)
  14. Ferris's avatar
    Ferris
    MadeDixonsCry29/04/2022 00:53

    I'm not sure how their systems work, but I know you scan your cafe Nero …I'm not sure how their systems work, but I know you scan your cafe Nero app before you show them how you wish to pay.


    Yes, but as with cancelling a manual own cup stamp or only giving one stamp per transaction, it's easy for the app to not register a stamp if o2 is used to pay.

    Happily, it doesn't seem to be the case, unless o2 are out of the loop on their own offer.
  15. jon81uk's avatar
    jon81uk
    The FAQ in the app still states you get one stamp per transaction for all partner vouchers (Vitality, O2 and Nectar) but no resusable cup stamp with those vouchers.

    Will have to see if that changes.
  16. WhySoSerious's avatar
    WhySoSerious
    I got a stamp today and if you use your own cup you can try their new iced pistachio latte for free!
  17. bozo007's avatar
    bozo007
    WhySoSerious02/05/2022 12:27

    I got a stamp today and if you use your own cup you can try their new iced …I got a stamp today and if you use your own cup you can try their new iced pistachio latte for free!


    I got the stamp as well. Nothing special about the pistachio drink, but better than the horrible espresso & tonic.
  18. deleted2684426's avatar
    Anonymous User
    Coughed up a stamp today via o2 though only appears when on LTE. (Cloud WiFi bit iffy)
  19. defgimp's avatar
    defgimp Author
    I went to Caffè Nero today with the intent of asking about O2 and stamps when using priority, but Priority was down all the time I was in and/or near Neros so never got to ask/find out

    Looks like it should still give a stamp on the app?
    certainly hope so, have used up all my electronic coffee vouchers getting coffees over the last two weeks while the Priority app’s been down
  20. Ferris's avatar
    Ferris
    So, it looks like OP was right about a big shakeup, but about the wrong detail. It's not the stamps we lost last week, but looking like losing the drinks themselves next week.
  21. defgimp's avatar
    defgimp Author
    Ferris08/05/2022 07:55

    So, it looks like OP was right about a big shakeup, but about the wrong …So, it looks like OP was right about a big shakeup, but about the wrong detail. It's not the stamps we lost last week, but looking like losing the drinks themselves next week.



    I challenged the Caffè Nero I normally use about the “no stamp” thing, even quoted the terms and conditions from O2 but they weren’t having any of it

    It’s now looking far more like they’ve binned Nero altogether, for the next few months at least?

    Don’t mind Greggs for a coffee and it’s a 1.5 mile round trip as opposed to a 50 mile journey, so that’s good
    However, the Greggs range of drinks is quite limited compared to Nero’s

    Seem to think that O2’s previously switched away from Nero’s for a while and then gone back, hopefully they’ll do that again this time??


    .
  22. bozo007's avatar
    bozo007
    Free Nero coffee now reduced to once per month. After 10am any day. The May voucher is available from Thu, May 12.
  23. defgimp's avatar
    defgimp Author
    bozo00709/05/2022 14:47

    Free Nero coffee now reduced to once per month. After 10am any day. The …Free Nero coffee now reduced to once per month. After 10am any day. The May voucher is available from Thu, May 12.



    That’s something at least, felt sure it was being replaced with a Greggs coffee

    Actually used my Greggs coffee this morning, was rather good and worked first time, no coffee reward stamp offered or even mentioned??
  24. bozo007's avatar
    bozo007
    defgimp09/05/2022 15:03

    That’s something at least, felt sure it was being replaced with a Greggs c …That’s something at least, felt sure it was being replaced with a Greggs coffee Actually used my Greggs coffee this morning, was rather good and worked first time, no coffee reward stamp offered or even mentioned??


    Greggs doesn't give stamps on free stuff. Tried it on the weekend breakfast roll.
  25. Monkey__'s avatar
    Monkey__
    Yeah they won't give you stamps for free coffees, but if you use a discount code like from three they will.
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