Posted 17 May 2022

FTTP Installation Question CityFibre Anyone had it done (Fibre to the property)

Im having full fibre broadband installed tomorrow (900mbps) from vodafone. From what I can tell is a cityfibre engineer will be coming to install the fibre cable and the 2 terminals (inside & out) my question is, would i be able to choose where to have the new box installed or will they insist on using the old hole/trail to my previous broadband. My connections are currently in the front room but i wanted the new one in the hallway ideally to be more central. Anyone had any experience with cityfibre engineers?
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  1. HotUKDealsHobo's avatar
    Hey, I have Cityfibre installed June last year.

    Yes you can, the ONT needs power so yes you can choose, but needs to be close to a power supply or you need an extension cable

    47459051-gQ8P8.jpg

    Excuse the old VM box I've not tidied that up (edited)
  2. Haz_19's avatar
    Author
    richp17/05/2022 19:37

    If you don't mine me asking what sort of prices are you paying, I'm out of …If you don't mine me asking what sort of prices are you paying, I'm out of contract with bt & don't want to lock into another ISP. City fibre have laid the infrastructure, so I'm guessing it's a matter of time before things are being offered.


    I got it really cheap £28/month 900 mbps up&down, 24 months
  3. HotUKDealsHobo's avatar
    richp17/05/2022 19:37

    If you don't mine me asking what sort of prices are you paying, I'm out of …If you don't mine me asking what sort of prices are you paying, I'm out of contract with bt & don't want to lock into another ISP. City fibre have laid the infrastructure, so I'm guessing it's a matter of time before things are being offered.


    £47.99, however price for life and excellent UK based customer
    service. I heard too many bad things about Vodafone customer service (lack of) and as I am a software engineer and I now WFH, if my service goes down I want good customer service.

    47.99 for the 1Gig/1Gig package (edited)
  4. dragon825's avatar
    well that showed them, good luck when they switch off the copper
  5. HotUKDealsHobo's avatar
    Haz_1917/05/2022 18:58

    Thanks, that sounds good.


    Any info just ask.

    I was with a ISP called AirBroadband at first and speed and customer service was awful so I got out of contract.

    However I am now with Zen.

    Download is always a minimum of 920Mbps regardless of time(sometimes 1.2Gbps)
    Upload is always a minimum of 880Mbps regardless of time(sometimes 980Mbps)

    Today PS5 had a 5GB update for Fortnite, it took like 60 seconds to download! (edited)
  6. t3rm3y's avatar
    I have a different provider but fibre wire was brought in where I wanted. He drilled through the external wall . Massive drill bit.
  7. bargainhunter1's avatar
    In our area open reach have erected ugly poles in every corner of street for FULL fiber. They look very ugly cables going in all direction in air.
    For this reason i refused installation when engineer turned up at my house.
    mikerj's avatar
    These useless muppets have just stuck a huge telephone pole right outside my house without ever informing me, just turned up and installed it today. Looking online there seems to be a lot of issues with them causing chaos and damaging property.
  8. richp's avatar
    If you don't mine me asking what sort of prices are you paying, I'm out of contract with bt & don't want to lock into another ISP. City fibre have laid the infrastructure, so I'm guessing it's a matter of time before things are being offered.
  9. Deen_Gray's avatar
    richp17/05/2022 19:37

    If you don't mine me asking what sort of prices are you paying, I'm out of …If you don't mine me asking what sort of prices are you paying, I'm out of contract with bt & don't want to lock into another ISP. City fibre have laid the infrastructure, so I'm guessing it's a matter of time before things are being offered.


    I’m in exactly the same situation as you, just got out of contract with BT but don’t really want to sign another contract as city fibre have installed in our road just not switched on yet and they can’t tell me when they’re going to do it! Really frustrating!
  10. deleted2148260's avatar
    Haz_1918/05/2022 18:27

    [Image] Is mine any better?


    Lots lol only slight snag i would leave a little bit more slack as makes it easier to test with otdr
  11. Haz_19's avatar
    Author
    HotUKDealsHobo17/05/2022 18:56

    Hey, I have Cityfibre installed June last year.Yes you can, the ONT needs …Hey, I have Cityfibre installed June last year.Yes you can, the ONT needs power so yes you can choose, but needs to be close to a power supply or you need an extension cable[Image] Excuse the old VM box I've not tidied that up


    Thanks, that sounds good.
  12. Haz_19's avatar
    Author
    t3rm3y17/05/2022 19:09

    I have a different provider but fibre wire was brought in where I wanted. …I have a different provider but fibre wire was brought in where I wanted. He drilled through the external wall . Massive drill bit.


    So can they tap into the fibre cable in the road at any point?
  13. t3rm3y's avatar
    Haz_1917/05/2022 19:10

    So can they tap into the fibre cable in the road at any point?


    Mine comes over the poles.
  14. jsoap's avatar
    Hopefully you are not getting your landline ported as well
  15. Haz_19's avatar
    Author
    jsoap17/05/2022 19:41

    Hopefully you are not getting your landline ported as well


    I am but not really bothered about it.
  16. richp's avatar
    jsoap17/05/2022 19:41

    Hopefully you are not getting your landline ported as well



    Haz_1917/05/2022 19:43

    I am but not really bothered about it.


    Same here, I'm not bothered about a landline either to be honest.

    Hopefully with all these new ISP's coming on board with cheaper rates, it won't end up like the cheaper energy companies at the moment going to the wall. (edited)
  17. dcx_badass's avatar
    I pay £25pm with Vodafone (Pro so also 4G backup), had it since November and been really pleased, I wfh and it's never had an issue, but when I have rung them with queries I've always got through pretty quickly. The router is fine as far as ISP routers go but none are really geared up atm for these speeds so I've got an Xiaomi AX3200 on order to try out (I'll lose the 4g backup with that but I've not needed it and if I did I could just switch routers).

    47460346-YpViV.jpg (edited)
  18. HotUKDealsHobo's avatar
    dcx_badass17/05/2022 22:35

    I pay £25pm with Vodafone (Pro so also 4G backup), had it since November …I pay £25pm with Vodafone (Pro so also 4G backup), had it since November and been really pleased, I wfh and it's never had an issue, but when I have rung them with queries I've always got through pretty quickly. The router is fine as far as ISP routers go but none are really geared up atm for these speeds so I've got an Xiaomi AX3200 on order to try out (I'll lose the 4g backup with that but I've not needed it and if I did I could just switch routers).[Image]


    Nice just the yearly CPI + 3% won't be long before you are paying a lot more.
  19. deleted2148260's avatar
    HotUKDealsHobo17/05/2022 18:56

    Hey, I have Cityfibre installed June last year.Yes you can, the ONT needs …Hey, I have Cityfibre installed June last year.Yes you can, the ONT needs power so yes you can choose, but needs to be close to a power supply or you need an extension cable[Image] Excuse the old VM box I've not tidied that up


    Theres so much wrong with that install
  21. Dave_Clipper's avatar
    Got city fiber installed before Xmas took till today to get it working but can't get Disney plus and Plex to work anyone else had this problem ??
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