Posted 18 January 2024

Submit a meter reading this week / The energy price cap falls to £1690/ Energy bills Help + Discounts+ more

27/03/2024

Why you need to submit a meter reading this week?

The average household bill will drop by £238 a year due to the changes, but some might not get full savings in their April bill unless they take crucial steps.

That involves taking and submitting meter readings by Monday.

(If you have a pre-paid or smart meter, stop reading - you can kick your feet up and relax.)

info and how to take a meter reading here

01/03/2024

British Gas extends scheme that gives customers half price electricity every Sunday

British Gas previously said its PeakSave Sundays would end today (February 29) but it has now issued an update, and said it will now run every Sunday, between 11am to 4pm, until March 31

More information


27/02/24

Energy suppliers who can install prepayment meters without permission, has recently restarted.

E.ON – restarted on 21 February 2024
EDF – restarted on 8 January 2024
Octopus – restarted on 8 January 2024
Scottish Power – restarted on 8 January 2024
Tru Energy – restarted on 21 February 2024
Utility Warehouse – restarted on 26 February 2024

After restarting involuntary installations

Energy suppliers must send us regular information so that we can monitor the way that they are installing prepayment meters without a household’s permission. This will help us spot any concerning trends. If we do have concerns, we will take action which could be enforcement action such as large fines.

Support if you’re in debtIf you are struggling to pay your energy bills you should contact your energy supplier as soon as possible. You could also get a grant or other benefits depending on your situation. Find out how to get help if you cannot afford your energy bills.

Info/help/link here

23/02/24

Smart meters to be fixed for free after rash of breakdowns - Eight suppliers covering 60pc of the energy market have signed up for Ofgem’s new free repair scheme so far. They are E, E.ON, Good Energy, Octopus, Ovo, Scottish Power, Utilita and Utility Warehouse. (so far) Info here


23/02/24

The energy price cap will fall to £1690 from April, Ofgem has announced.

This means a reduction of £238 (12%) from the current cap, £1,928 a year for a typical household

Further information


07/02/24

Ofgem confirms new compensation rules for customers - Ofgem is cutting the time energy suppliers have to complete a switch before they must pay compensation.

23/01/24

Energy prices predicted to fall by 16% in April

Domestic energy prices will fall by 16% in April, according to a prediction by consultancy Cornwall Insight, bringing some relief to billpayers.

It said the annual household bill when using a typical amount of gas and electricity was expected to drop from £1,928 to £1,620.

19/01/24

Full list of energy suppliers ranked best to worst - Find out what thousands of customers think of their suppliers and use our research to choose the best energy provider for you

18/1/24

Octopus Energy: Bills will fall in April, says boss - The boss of Octopus Energy says bills will fall this April as providers have already paid for the gas.

Speaking to the BBC at the World Economic Forum in Davos, chief executive Greg Jackson said the new energy price cap will be "hundreds of pounds lower" than current levels.

He added that gas supplies had been secured in advance of the winter months. This has led to lower wholesale prices, Mr Jackson said.
Community Updates
Dan_82's avatar
23/11

Sky News: Energy price cap: Average annual bill to rise by £94 from January, Ofgem announces

The energy price cap is to rise to an average annual £1,928 from January, the sector's regulator has announced.

29/09

Energy bills forecast to rise in January to £1,996

Annual energy bills for a typical household are expected to rise by £73 in January, a new forecast suggests.

Consultancy firm Cornwall Insight predicts bills could increase to £1,996 under the official price cap set by the UK's energy regulator Ofgem.

Full story

15/09/2023

Octopus launches 'free' heat pump package*

Octopus Energy CEO Greg Jackson today (14th September) launched the smart heating system Cosy Octopus* with the vow: “This paves the way to heat pumps for everyone.”

Jackson launched the heating system at the WIRED & Octopus Energy Tech Summit in London. It will be available from December.

It consists of the ‘Cosy 6’, Octopus’ new heat pump; ‘Cosy Hub’, a home controls system; ‘Cosy Pods’, room sensors; a bespoke smart tariff; and the award-winning Octopus 5-star service.

*‘Cosy Octopus’ is free for homes that don’t need any work to fit the system after the Boiler Upgrade Scheme (BUS). Homes that need adjustments – such as new radiators, piping or a hot water tank – will get the system from around £3,000 after the grant.

More info and source

25/08/2023

Average household energy bills to fall below £2000 since early 2022

The energy regulator has confirmed a cut to its price cap that will see average household bills come down this autumn, as experts continue to warn of hikes to come during the winter months.

Ofgem said the typical household paying by direct debit for gas and electricity faced an annual charge of £1,923 from October to December

The price a supplier can charge for gas is falling from 6.9p to 6.89p per kilowatt hour (kWh) - with the cost of electricity dropping from 30.1p per kWh to 27.35p.

More info and source

23/08/2023

If you were born before 25 September 1957 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.

The amount you get includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll get this extra amount in winter 2023 to 2024. This is in addition to any other Cost of Living Payments you get with your benefit or tax credits.

See here

18/08/2023

Energy prices to fall for second time this year

Average price cap forecasts likely to fall from £2,074 currently to £1,871

Ofgem will likely announce a drop in the energy price cap next Friday, ahead of the change being implemented in October, meaning consumer bills will fall for the second time this year.

25/05/2023


Energy Price Cap Falls

The energy price cap on household bills has fallen to an annual average of £2,074 between July and September, removing some of the financial pain inflicted by the unprecedented surge in gas and electricity costs.

The new cap figure compares to the £3,280 level set by Ofgem for March-June.

*However, that cap is currently irrelevant.

That is because the government's energy price guarantee (EPG), which limits the amount suppliers can charge per unit of energy used, ran throughout the autumn and winter months and remains in force until 1 July.

That keeps bills at around an average annual level of £2,500.

There is no further taxpayer support on the table from July onwards.

The price cap, which is reviewed every three months, will take over again from then. A typical bill should be around £500 cheaper on a 12-month basis.

Source

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Energy Cap expected to drop this Thursday, 25th May

Energy bills for a typical household are expected to fall by nearly £450 from July, according to new forecasts.

Consultancy firm Cornwall Insight predicts bills could drop by as much as £446 under a new official price cap set to be announced by Ofgem on 25 May.

A typical user pays no more than £2,500 a year for their energy because of the Government's Energy Price Guarantee.



15/03/2023

Energy bill support extended for three months
The government has today announced that its energy bill support scheme will be extended for three further months.
The energy price guarantee - the amount an average household will spend in a year - is set to remain at £2,500 from April to June.
It had been due to go up to £3,000.
The Ofgem price cap between April and June is £3,280 - but this will now be overridden by the government's announcement.
Ministers say their action is helping to "bridge consumers into the summer".
A statement said: "Lower wholesale gas prices are expected to feed through to lower household energy bills from July, where Cornwall Insight data suggests the Ofgem price cap will reach an estimated £2,100 a year for a typical household."
It is expected to save £160 per household.


06/03/2023

Energy bill support to be extended

Support for energy bills from the government is expected to continue for three months from April, protecting consumers from an average increase of £500.

Sky News understands the chancellor will cancel a reduction in support that would have seen typical annual bills rise from £2,500 to £3,000.

In recent days, the government has asked energy suppliers to prepare for both scenarios, fuelling a widespread expectation in the industry that existing support will be maintained when chancellor Jeremy Hunt delivers his budget on 15 March.

27/02/2023

The energy regulator has reduced the cap on the amount they can charge customers but bills are still expected to increase.

Ofgem has today announced the cap on the amount households pay on electricity and gas bills will drop to £3,280 from 1 April.


It's a decrease from the previous cap of £4,279 effective from the beginning January to the end of March and reflects the fall in wholesale energy prices.

The price cap sets a maximum amount suppliers can charge per unit of energy and is regularly reviewed by Ofgem.

The amount is not the maximum that can be charged - customers using a lot of energy will have higher bills - but instead reflects typical usage levels.

More information

03/02/23

Energy companies have been asked by the energy regulator Ofgem to suspend the forced installation of prepayment meters.

It comes after the Times found debt agents for British Gas had broken into vulnerable people's homes to fit meters.

24/01/23

Also the ESO scheme will now run on Tuesday 24th Jan between 4.30pm and 6pm on Tuesday.

23/01/23
A scheme that offers discounts on bills for households who cut peak-time electricity use will be triggered on Monday as the UK's cold snap continues.

National Grid said the scheme, which is part of its efforts to avoid blackouts and has only been used in tests so far, would run between 17:00 and 18:00 GMT.

It has also asked for three coal-fired generators to be warmed up.

National Grid said the measures were "precautionary" and it did not mean electricity supplies were at risk.

It said it expected electricity supply margins "to be tighter than normal" on Monday, but added that "people should not be worried".

"These are precautionary measures to maintain the buffer of spare capacity we need," it said.

The cold weather means demand for energy rises as more people heat their homes.
Source


09/01/23

Businesses are set to secure £5.5bn more in government support to help them with their energy bills from the start of April, when the current scheme ends.

The new Energy Bill Discount Scheme will reduce rather than cap energy costs for businesses and will last until the end of March next year.

Full info hotukdeals.com/comments/permalink/49270523

19/12/22


Government confirms details of a single £600 payment to help households in Northern Ireland with energy bills and £200 payment for Great Britain households that use alternative fuels like heating oil.

UK government confirms all households in Northern Ireland will receive a single payment totalling £600 to help with their energy bills, with payments starting in January

households across Great Britain that use alternative fuels like heating oil will receive a £200 payment this winter

900,000 households in England, Scotland and Wales without a direct relationship to an energy supplier – such as care home or park home residents – will be able to apply online for £400 of non-repayable help with their fuel bills

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Support with winter energy bills is on the way for millions more households across the United Kingdom, as the government today confirms details of a single £600 payment to help households in Northern Ireland with their heating and electricity bills, as well as details of how those using alternative fuels and households without a direct relationship to an energy supplier will receive help with their energy costs.

These schemes augment the cost-of-living package of assistance the government has in place to help reduce energy bills for households across the United Kingdom. This includes the Energy Price Guarantee which saves a typical household in Great Britain around £900 this winter and an equivalent level of support in Northern Ireland.

Energy bills support in England, Scotland and Wales via EBSS Alternative Funding and Alternative Fuel PaymentsAs well as this support for homes across Northern Ireland, the government has also announced details today for how people in England, Scotland and Wales without a direct relationship to a domestic energy supplier, including many care home residents and those living in park homes, will receive a £400 discount on their fuel bills through the Energy Bills Support Scheme Alternative Funding (EBSS Alternative Funding).

The government is also providing a further £200 Alternative Fuel Payment (AFP) to help those households in Great Britain who use alternative fuels such as biomass or heating oil to meet energy costs this winter. Most households eligible for the AFP support in Great Britain, will receive payment automatically via their electricity supplier in February, with no need to take any action. Those households who will need to apply for the AFP, for example because they do not have a relationship with an electricity supplier, will be able to do so in February, through the same GOV.UK portal as the one that will be used to apply for support under the EBSS Alternative Funding scheme.

Online applications will open in January for households in England, Scotland and Wales who are eligible for the £400 EBSS Alternative Funding to submit their details, alongside a helpline for those without online access. Payments to households that meet the eligibility criteria – including people who get their energy through a commercial contract or who are off-grid – will be made by local authorities in Great Britain. This is likely to include:

care home residents
residents of park homes
tenants in certain private and social rented homes
homes supplied via private wires
residents of caravans and houseboats on registered sites
farmers living in domestic farmhouses
off-grid households

14/12/22

Energy Bill Support Scheme Will Be Extended In April, Says Jeremy Hunt (Details to be set out 'Very Shortly')

'I can reassure people that we will be continuing with support.' Chancellor Jeremy Hunt on whether the energy support scheme will be extended in April, via LBC

Jeremy Hunt has said the energy bill support scheme will be extended in April, with details to be set out “very shortly”.

The chancellor sought to “reassure” businesses feeling the pinch amid the cost of living crisis.

The government previously promised to pay a significant part of companies’ energy bills in September, but the support would become more targeted after six months.

It sparked concerns from many businesses about the end of the current support in April.

1/12/22

British Gas to pay customers to use less electricity

Britain’s largest energy supplier will become the latest to pay its customers to reduce the amount of electricity that they use during peak hours in order to help take pressure off the grid.

British Gas said that it hoped 100,000 customers would sign up as it launches the demand flexibility service for the households that it supplies.

The supplier becomes the latest – and the largest – to sign up to the scheme – which is run by National Grid.

The announcement comes after the head of Centrica, which owns British Gas, told ITV News there are new signs of customers struggling to pay their energy bills.

However, its ambitions for participation are lower than Octopus Energy, which has so far signed up more than 400,000 customers to its version of the scheme.

Customers with smart meters will be sent emails asking them if they want to take part, British Gas said.


24/11

Energy regulator Ofgem has today (Thursday 24 November 2022) announced its quarterly update to the energy price cap for the period 1 January – 31 March 2023.

The price cap is set to rise to an annual level of £4,279 in January 2023, but bill-payers remain protected under the government’s Energy Price Guarantee (EPG).

ofgem.gov.uk/publications/latest-energy-price-cap-announced-ofgem



04/11/2022

The Demand Flexibility Service is now live

The ESO, together with electricity suppliers and aggregators, has launched a new Demand Flexibility Service (DFS) for this winter, which will incentivise consumers and businesses to reduce their power consumption at certain times.


If needed, this new service will help the ESO avoid using its emergency responses if electricity supplies are impacted.

To ensure that there is a benefit for consumers if supplies are unaffected this winter, the ESO will run a maximum of 12 demonstration tests with each electricity supplier and aggregator between November and March 2023.

These demonstration tests will have a guaranteed minimum price of £3KWh, meaning that a typical household could save approximately £100 across the maximum 12 demonstration tests.

See the full information here



01/11/2022

EDF, OVO & Octopus announce energy saving sessions, you could get £100

Get credited for using less energy this winter with E.on Next.

Ovo Power Move - We’re launching Power Move – helping our customers reduce demand on the energy grid and save up to £100 each this winter

Octopus Saving Sessions - - 1 November to 31 March 2023. Get up to £100

Others TBA

29/10/2022

Octopus has announced that it will acquire Bulb. This means that, subject to the deal receiving final approvals, and after a migration period, Bulb members will become part of Octopus. Read more on our blog:

bulb.co.uk/blog/bulb-update-for-members

Bulb members don’t need to take any action. Bulb will operate as usual until all customer accounts are transferred. There’s no change to your supply, and your credit balance is protected. If you pay for your energy by top-up, your top-ups are working as normal.

26/10/2022

A company that supplies electricity to more than 300,000 British households is seeking tens of millions of pounds of additional funding amid continued industry turmoil.

So Energy has appointed advisers from Interpath to raise more than £50m to fund itself through next year.

The search for new capital comes a year after the Irish energy group ESB took a controlling stake in the business.

Founded in 2015 by Simon Oscroft and Charlie Davies, former energy traders at the Australian bank Macquarie, So Energy is one of a large number of mid-sized utilities which have been squeezed by market turmoil over the past 18 months.


Source

21/10/2022

Households will now be paid £3 per kilowatt hour instead of 52p if they avoid high-power activities - such as cooking and using the washing machine - when demand is high during peak hours.

The value of energy discounts given to households that cut their peak time electricity used will be raised, the National Grid ESO has said, in a bid to turn homes into "individual power plants".

Households will now be paid £3 per kilowatt hour instead of 52p if they avoid high-power activities - such as cooking and using the washing machine - when demand is high during peak hours.

The scheme is aimed at easing pressure on the UK power grids this winter, amid a potential energy shortage.

Writing in The Guardian, Fintan Slye, the director of the National Grid's electricity system operation, said: "Businesses and homes can become virtual power plants and, crucially, get paid like one too.

"For a consumer that could mean a typical household could save approximately £100, and industrial and commercial businesses with larger energy usage could save multiples of this.

Read more here

Update 17/10/2022

Jeremy Hunt says a Treasury-led review will take place into how people are helped with energy bills from April next year.

The objective is to design a new approach to save taxpayers money while targeting support to those most in need, he says. Business support will also go to those most affected and will incentivise energy efficiency.




Update 13/10/2022

Ofgem will launch a new campaign to help people understand how they can reduce their energy use and slash bills this winter, the regulator’s boss has revealed.

Jonathan Brearley said his organisation was working with energy companies to help them assist customers through what will prove to be a tough winter.

“Ofgem is working with the energy sector and interested groups to help consumers navigate this information and we will shortly be launching a campaign to explain the support available, how to reduce energy consumption, and what customers should expect from their providers.”



Update 07/10/2022

Households are being encouraged to sign up to the “Demand Flexibility Service” to help avoid blackouts this winter

Basically households are encouraged to use high energy use devices when there is less demand, example washing machines, later at night.

When is the 'Demand Flexibility Service' due to start?

The "Demand Flexibility Service" will run from November to March and households can sign up through their energy supplier.

Some have already opened, example Ovo. So check with your supplier.

IF it happens, make sure you're signed up, otherwise you won't be paid.

How will I know when I can use energy if I'm taking part in the scheme?

The newly launched service will work as an opt-in system - and you'd need a smart meter to take part.

Households would receive a text message asking them to only use electricity when there is less demand - typically after 7pm

What if i'm a vunerable customer?

Network operators will be tasked with ensuring those customers are protected.

How that would happen has not been fully spelt out. The same goes for care homes and other vital infrastructure.

If/when i do get these power cuts, and they last longer than 3 hours, will i get compensation?

NO news on that yet, but will update as/when


Update 03/10/22

The energy regulator has warned the UK is facing a "significant risk" of gas shortages this winter.

The information, which was revealed in a letter sent from Ofgem last week and first revealed by The Times, spoke of the possibility of "gas supply emergency" measures.

A gas supply emergency can be declared when suppliers are unable to safely get gas to homes and businesses.

It could mean that some customers, starting with the largest industrial consumers, will be asked to stop using gas for a temporary period.

The aim would be to keep supplies stable for households for as long as possible.




Update 21/09

Some suppliers have annouced how they will be paying but this could be different for each household. If you're unsure/not heard from your supplier it could be worth checking with them.

British Gas, EDF Energy, Ovo Energy and Scottish Power will credit the discount to customer bank accounts for those paying their bills by direct debit.

Bulb, E.ON and E.ON Next, Shell Energy, Octopus Energy, So Energy, Utilita and Utility Warehouse will not pay the discount into customer bank accounts.

British Gas

Those who pay by direct debit - which is the vast majority of British Gas' customers - will be expected to pay their bills as normal each month.

They will then receive the £400 discount as direct payments into their bank account, spread over a six month period.

Those with bills of less than the monthly refund will get the money refunded and the remaining amount added to their account.

The firm said: "If your direct debit is less than £67 a month, say £50 for example, £50 will be refunded to your bank account and the remaining £17 will be applied to your energy account."

EDF

Like British Gas, EDF has also confirmed that its 5.2million customers who pay by monthly direct debit will pay their bill as normal.

They will then receive the discount in cash directly into their bank account after a successful bill payment is made.

Non-direct debit payers will see the energy rebate automatically credited to their energy account in the first week of each month.

Those on smart prepayment meters will receive the discount automatically through a credit on their device.

Scottish Power

Scottish Power customers will be expected to pay their bills as normal and then receive the cash discount back as a payment into their bank account.

And customers will also be contacted by the firm between now and September 19 to find out how the new energy price cap affects them.

Ovo Energy


Ovo Energy (and SSE) customers will see the £400 discount instalments credited to their bank account after a successful direct debit payment has gone through.

Those on smart prepayment meters will see the discount instalments credited to their electricity meter.

Customers on smart prepayment meters will receive the discount remotely through a credit on their device.

We've contacted Octopus Energy, Ovo and Scottish Power to ask how they'll ensure their customers will get the £400 energy bill discount.

Which energy firms are NOT paying the rebate directly into bank accounts?

Bulb

Bulb customers will receive the discount automatically and their direct debits will be adjusted accordingly.

Those on smart prepayment meters will have the amount credited to their electricity account.

E.ON and E.ON Next

E.ON has confirmed how its 3.8million customers will get their hands on the £400 energy bill discount.

Those who pay by direct debit that are on a fixed energy tariff will see the rebate amount deducted from their monthly payment amounts.

If a customer’s payments are less than £66/67, the firm will reduce payments to £0 and add the extra as an account credit.

Customers on the standard variable tariff that pay by direct debit will see the rebate added as a credit on to their account each month.

Any excess credit will be carried over to the following month.

Those on smart prepayment meters will also receive the payment as a split credit to their gas and electricity meters.

Shell Energy


Shell Energy's 1million customers will see the six discounts deducted from their bills before their direct debit is taken.

Non-direct debit payers will see the discount appear on their bill as an extra payment, so they’ll also owe less than they normally would.

Smart prepayment meter customers will receive the monthly payment direct to their meters as a credit.

Octopus Energy

Octopus Energy customers will get an automatic monthly credit of £66 in October and November and then £67 between December and March.

The credit should automatically reduce customer monthly payments.

If a customer’s direct debit payment is less than £67, the firm will look to apply a payment holiday (reducing certain direct debits to £0) and credit their account with the remaining amount.

For smart prepayment customers, the discount will be added directly onto their meter as a credit.

So Energy

Fixed direct debit customers will get the monthly discount as credit on their So Energy account, typically in the first week of the month.

The firm will also include the discount when they review your monthly direct debit payments. This discount will then be used to set your monthly Direct Debit £66/£67 lower than it otherwise would be.

Those paying by variable direct debit or on receipt of bills will have the discount applied as a credit on to their So Energy account.

Smart prepayment meter customers will see the discount applied to their So Energy account, typically in the first week of the month. This credit will then reduce the amount customers will need to top-up.

Utilita

The six payments worth £66-67 will be automatically added as a credit to your account. That means the cash will reduce your overall bill.

Those on smart prepayment meters will be credited automatically.

Those on traditional prepayment meters will get the discount in voucher form.

Utility Warehouse

Like Shell Energy, Utility Warehouse customers on fixed energy tariffs and the standard variable tariff will see the discount come off their bill.

Customer direct debits will be adjusted before each monthly bill to reflect that the customer has received the discount.

Customers on smart prepayment meters will receive the discount remotely through a credit on their device.

Source



Update 15/09/2022

Reminder : The government will give every household £400 off their electricity bill. This is called the Energy Bills Support Scheme.

You don’t need to do anything to get the money and you won’t have to pay it back.

You’ll get the £400 in 6 instalments starting from October 2022.

You’ll get:

£66 in October and November then £67 in December, January, February and March


You’ll get the discount monthly, even if you pay for your energy quarterly or use a payment card.

How you get the discount will depend on how you pay for energy.

If you pay by direct debit

Your supplier will either:

Reduce your direct debit amount
Refund the money to your bank account each month

Contact your supplier if you can’t see the deduction on your bill or statement, or the refund in your bank account.

What if i have a pre-payment meter?

The payment will be added directly to your smart meter in the first week of each month.

If you have a traditional prepayment meter

You’ll get a voucher from your supplier by text message, email or post in the first week of each month. Your supplier will confirm how you’ll get the voucher nearer the time. You’ll only be able to use your voucher for your own energy account.

You’ll need to take the voucher to your usual top-up point to use it.

If you pay by standard credit or payment cardYour supplier will add the discount as a credit to your account in the first week of each month. The credit will appear on your account in the same way as if you had made a payment.






Update 08/09/2022

Households

'Typical Households' will pay no more than £2,500 per year for two years from 1 October. This will include the previously-announced £400 of help from the Johnson regime.

(*You may pay more than £2500 if households use more energy, it's just that unit rates are capped. So the figure is based on average consumption for a 3 bed house - Thanks to member jonwillis)

On a fixed Energy Tariff?

Those on fixes, can either stay on them, or can leave and switch to the new state subsidised tariffs with no exit penalties. (When to move to a fixed energy deal) - Please check this carefully!

Price guarantee agreed with energy retailers

Liz Truss says that the price guarantee superseeds the Ofgem price cap and has been agreed with energy retailers. It will be delivered by securing the wholesale price for energy.

Fund for those using heating oil, living in park homes or those on heat networks

The Government will set up a fund for those using heating oil, living in park homes or those on heat networks so that all UK consumers can benefit from “equivalent support”, Liz Truss said

Support for businesses struggling with bills for six months

Prime Minister Liz Truss promised support for businesses struggling with bills for six months, with targeted support for vulnerable firms beyond that.

Chancellor to set out emergency budget this month

Emergency legislation will be brought forward to deliver the new policy, Truss said, with the expected costs to be set out by the Chancellor in a fiscal statement later this month.

Source
Source



Update 08/09/2022

Expect an annoucement regarding support for energy bills, rumours are they'll be capped but will update ASAP.


More bad news

Update 26/08/2022

The typical household energy bill will hit £3,549 a year from 1 October, regulator Ofgem announces.

The cap is currently £1,971 for the average household and limits how much providers can charge customers in England, Scotland and Wales. The record 80% October increase, announced by the regulator Ofgem, will see a typical default tariff customer paying an extra £1,578,

Meanwhile, 4.5 million pre-payment meter customers will see an even greater increase, with their average annual bill set to go up to £3,608.

In all, around 24 million households will be hit by the price spike

Ofgem's price cap applies to households in Scotland, England and Wales - energy bills in Northern Ireland are regulated by a separate entity

Analysts have issued dire forecasts warning the amount could increase again from January, as Ofgem begins adjusting the price cap every three months instead of twice a year.

Source




Update 04/08/2022

Ofgem has confirmed that the energy price cap will be updated quarterly, rather than every six months, also warning that households face a "very challenging winter".

Source


Update 03/08/2022

£400 October energy discount guide includes payment dates for all account types

All households with a domestic electricity connection in Great Britain are eligible for the £400 discount.

Households will see a discount of £66 applied to their energy bills in October and November, rising to £67 each month from December through to March 2023

There is no need to contact energy suppliers concerning this.The £400 discount will be administered by suppliers and paid to consumers over 6 months with payments starting from October 2022, to ensure households receive financial support over the winter monthshouseholds will see a discount of £66 applied to their energy bills in October and November, rising to £67 each month from December through to March 2023

The discount will be provided on a monthly basis regardless of whether consumers pay monthly, quarterly or have an associated payment cardhouseholds will never be asked for their bank details, and those with a domestic electricity connection will not need to applythere is no need to contact your supplier as all domestic electricity customers will be automatically eligible.

Electricity bill payers should enquire with their supplier if they have not received their first instalment by the end of October.

Breakdown of the delivery process for each payment method:

Direct debit customers will receive the discount automatically as a reduction to the monthly direct debit amount collected, or as a refund to the customer’s bank account following direct debit collection during each month of delivery

standard credit customers and payment card customers will see the discount automatically applied as a credit to standard credit customers’ accounts in the first week of each month of delivery, with the credit appearing as it would if the customer had made a payment

smart prepayment meter customers will see the discount credited directly to their smart prepayment meters in the first week of each month of delivery

Traditional prepayment meter customers will be provided with redeemable vouchers or Special Action Messages (SAMs) from the first week of each month, issued via SMS text, email or post. Customers will need to take action to redeem these at their usual top-up pointI’m on a traditional prepayment meter.

Will I receive the discount?

Traditional prepayment meter customers will be provided with redeemable vouchers from the first week of each month, issued via SMS text, email or postcustomers will need to take action to redeem these at their usual top-up pointt

Full information here



Update 28/07/2022

The energy price cap is now expected to double in January, hitting £3,850 per year, according to experts.

BFY Group, a utilities consultancy, said households could see energy bills of £500 for the month of January alone.

The cap is forecast to rise to £3,420 in October - a much higher sum than the £2,800 predicted in May by Ofgem, the energy regulator.

The boss of the UK's energy regulator has warned that the energy price cap is expected to rise to around £2,800 in October.

Jonathan Brearley told MPs that the price cap, now at £1,971, would increase by nearly £1,000, due to continued volatility in the gas market.

Cornwall Insight, another energy research specialist, had an even more stark prediction of £3,500 in October, with bills expected to stay above that level well into 2024


Source





Source


What is the energy price cap?

The energy regulator Ofgem sets the energy price cap in a bid to limit the price a supplier can charge you per unit of electricity and gas.




Info that may help:


What can you do if you can't pay?

Talk to your supplier as soon as possible. They may be able to offer you a full payment plan review, affordable debt repayment plans, payment breaks, payment reductions, more time to pay or access to hardship funds

Check out if you're eligible for a hardship fund. You will usually need to provide plenty of details and proof of your earnings

Check if you're eligible for extra help. For example, households on certain means-tested benefits will get £650 this year. Pensioners will also get a £600 winter fuel payment, and the Warm Home Discount is available to millions too
See if you can join the Priority Services Register. This is a free support service operated by energy suppliers and network operators

The Cold Weather Payment scheme will give £25 to older people and those on certain benefits if temperatures hit zero degrees or below in their area for seven days in a row

Contact your council. The Household Support Fund gives councils access to a pool of £1bn to help those in need
Try charities for energy and debt advice. These include Home Energy Scotland, National Energy Action, NI Energy Advice, Citzens Advice, StepChange, MoneyHelper and National Debt Line

Check if you can get free insulation or boiler grants under the Energy Company Obligation scheme



Many energy companies offer help for those struggling to pay their bills.

Grants to help pay off your energy debts

If you’re in debt to your energy supplier, you might be able to get a grant to help pay it off.

The following energy suppliers offer grants to their customers:



If you can’t get a grant from your supplier, you might be able to get a grant from the British Gas Energy Trust. These grants are available to anyone - you don’t have to be a British Gas customer. You’ll need to get debt advice before applying - get help from a debt adviser.

Local energy grants

Check if you can get a local energy grant on the Simple Energy Advice website.

You might also be able to find grants or schemes run by your local council. Find your local council on GOV.UK.

If you can't afford to top up your prepayment meter

You might be able to get a fuel voucher. This is a code given to you in a letter or in a text message or email. You can use it to add credit to your gas card or electricity key. If you don't have one of these, contact your supplier to get one.

Your local council might be able to help you get a fuel voucher - find your local council on GOV.UK.

Note most of these grants, have some kind of criteria so make sure you read through everything first.



For those that use heating oil

Where do i look for the best prices?

Boilerjuice for UK prices, cheapest oil for NI specifically

Hints/Tips:

Prices typically (hopefully) drop in summer as demand drops with better weather, so it’s always best to top up on a lower rate when you can to better avoid the winter hikes. Also oil boiler servicing is a must, as the sludge they build up can result in it being inefficient/using more oil to get up to temp.

Boilers take a bit of oil to get going, so maybe more sustainable to lower the boiler temp and run it for longer periods, bleeding radiators, turning off radiators in rooms you don’t use etc.



Tips on how to save energy / keep the costs down as much as possible:

  • Do full laundry loads, much more energy efficient

  • Use Eco settings where possible example dishwashers, boilers etc.

  • Try to avoid putting items, like TV's, into stand-by mode, switch off at the wall

  • Switch to LED bulbs

  • Full the Kettle to what you need, many still boil a whole kettle for just 1 or two cups

  • IF you can afford it, look to upgrade your boiler, newer versions are much more energy efficient

  • Take showers, instead of baths, and time them

  • Insulate your home, if possible.

  • Shutdown those consoles and computers, rather than leaving running

  • When colder, turn down the thermostat a degree or two.

  • Wash clothes at a lower temp (uses less energy)

  • If you can afford it, look to invest in double glazing

  • Bleed your raidiators


  • Fit free water saving devices like shower heads, see here


If you have any hints/tips, please let me know in the comments and i'll review/update.

Thank you



Threads that could help you further:


Tips to help you save on the heating bill and stay warmer

What can you do around the home to save energy?

Cost of Living - List of Energy Grants / Support available to help pay energy bills

What can you do to help cut costs when buying goods? How do we shop smarter and other information to help

The Best Loyalty Cards 2024 - Perks, offers, discounts, vouchers and more

Best times to get yellow sticker reductions across supermarkets plus online grocery shopping codes

Grocery price comparison via Trolley
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7812 Comments

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's avatar
  1. guli's avatar
    Ignore all the smoke and mirrors about price caps, typical bills and discounts. This is what you need to to know if you are not on a fixed price tariff, i.e. vast majority of us.

    Pre April 1st Gas 10p/kWh with standing charge (SC) 28p day.
    Post April 1st Gas 13p/kWh with SC 29p/day.
    So gas prices are up around 30%


    Pre April 1st Electricity 34p/kWh with standing charge (SC) 46p/day.
    Post April 1st Gas 51p/kWh with SC 53p/day.
    So electricity prices are up around 50%.

    Plus on 1st April you lose you Government support payments.

    If you are an average electricity user using 2700 kWh your bill will increase from approx £1086 to £1570.

    If you are an average gas user using 12000 kWh your bill will increase from approx £1302 to £1666.

    Total average bill rising from approx £2400 to £3250.

    ofgem.gov.uk/pub…ate
    Jonwillis's avatar
    From April onwards you do generally use less energy, so whilst prices are rising, and you no longer get the £66 a month energy support. The bills might not go up, just the unit rates. Obviously your mileage may vary.
    The interesting part is what will it be like come winter when energy demand is higher. Have alternative sources all been arranged in time
  2. sm9690's avatar
    Ofgem not fit for purpose. They're ruining millions of lives
    JohnT48231_'s avatar
    OFGEM are like the HR department at work, they exist to ensure you get screwed over legally.
  3. deleted2829226's avatar
    Non-Chinese branded Solar Panels are our best way out of this mess. Here are the brands you must insist on as part of your quote - if your installer refuses, run the other direction, as they are not interested in supplying you with quality components.

    1) Panels - Sharp, Hyundai, Solarwatt, REC, Panasonic, Sunpower or Aleo 400W panels only.
    2) Inverters - SolarEdge, GivEnergy, SMA, Kaco, Siemens, Scheider, Fronius or Enphase inverters only
    3) Optimizers - SolarEdge or Tigo only.
    4) Battery - LG, SolarEdge, GivEnergy, MyEnergi Libbi or Tesla only.
    5) Hot Water Diverter - MyEnergi Eddi
    6) EV Charger - MyEnergy Zappi

    Avoid JA Solar, Trina, Jinko, Suntech, Growatt, Pylontech Fox, Solis etc. as these are all very poor quality products from the Far East. Warranty papers aren't worth using as a loo roll.

    No real need for a battery if you sell to Octopus via their Outgoing Agile tariff. Use the money for insulation or a heat pump instead. (edited)
    TheFlyingDonut's avatar
    Where's your proof that the Chinese brand are 'all very poor quality products'? If your going to make such claims then back it up.
  4. dc89's avatar
    Absolutely disgusting.

    No doubt another huge increase to standing charges thrown in for good measure.
    BorisJohnsonsHair's avatar
    The real question is, what are any of you doing about it?
    I suggest you all start writing to your MP, theyworkforyou.com is the easiest way.
    grumbling and moaning about it wont change anything. threatening MP's with cushy jobs the loss of their jobs will.

    Remember, the government & MP's are supposed to be YOUR EMPLOYEES, make them WORK FOR YOU.

    For a start, remove the VAT on Electricity & Gas (& water come to think of it, that 5% earns them more and more as they authorise the price to go up & up , remember by allowing to raising the price cap, they are in effect authorising more taxation too)

    They chose to print an extra £300 billion during the pandemic,diluting the value of the pound incredibly, they knew they were creating hyper inflation by doing that & it would only show when people started spending again.
    48106498-EdgQ3.jpg
  5. Immoraliste's avatar
    sm969024/05/2022 14:28

    Wholesale prices have dropped though as per the screenshot in one of the …Wholesale prices have dropped though as per the screenshot in one of the comments above


    Wholesale prices for delivery now have dropped (due to a glut of LNG transported to UK from US as a response to the previous ridiculous price signal). The problem is we can't store it because successive governments didn't want to invest in / pay for the maintenance of the facilities, so UK storage is 4 days of winter demand. There isn't capacity to pipe that product on to Europe, and there aren't enough regasification facilities in Europe to process this extra LNG from the tankers, so the UK and European spot prices have diverged.

    It's cheap right now because the product has nowhere to go: we don't need much because it's summer, but we don't have the storage capacity to keep it for when we do need it in winter, and it can't go to where there is storage in Europe because there isn't enough infrastructure in place.
    Because we have no storage, come winter when we need gas again, we'll have to pay the high wholesale market prices again.
    Lee112's avatar
    This country is pathetic. Might start to look to migrate.
  6. dorey69's avatar
    [deleted]
    Faistime's avatar
    The irony of all this is the UK doesn't actually buy much gas from Russia.- never has! It's all a complete lie.
  7. Dan_82's avatar
    Author
    dc8924/05/2022 13:02

    Absolutely disgusting. No doubt another huge increase to standing charges …Absolutely disgusting. No doubt another huge increase to standing charges thrown in for good measure.


    I agree it's a total shambles! As you say, the standing charge is likely to increase alongside i guess
    colt45bg_.'s avatar
    State Ownership and Nationalization in Energy Sector, this is the solution!
  8. Scrooge_McDuck's avatar
    If you really want a depressing read, check this news article out from nearly two decades ago. This was a long time coming and successive governments ignored it.

    news.bbc.co.uk/1/h…stm
    Jarosik's avatar
    Damn! Great find.
  9. martinwallis's avatar
    Wish they'd stop banding this £3489 figure around, it means nothing and only confuses people. The £3549 total is based on an imaginary average household that uses X amount of kWh per year. The price cap actually relates to the cost (£) per kWh. So many people think their bill can't go over £3549, 3549 isn't the cap don't forget that. They need to stat reporting the cap per kWh to stop confusing people.
    MrChaunceyGardiner's avatar
    Then people would complain that they don't understand what a kWh is and how much their appliances use. You can't win.
  10. Jay_Ma's avatar
    48199542-szAU0.jpg
    Jonwillis's avatar
    Under the Oct price cap standing charges weren't changing so I would suspect they won't change under this new price guarantee, and the increase will be on unit rates. If anything the standing charge might decrease with the green levy been scrapped.
  11. Md_Yusuf_Islam's avatar
    I am seriously starting to despair
    Despondent's avatar
    I see you’re an optimist. Most people started to despair long ago.
  12. EQL's avatar
    I liked this on optimising the combi boiler return flow temperature:
    "Save up to 8% on your gas bills, by turning down the 'flow' temperature"
    theheatinghub.co.uk/art…ure
    I implemented it on my own boiler. And when on holiday in a rented flat, I found the owner had already optimised their boiler in a similar fashion. (edited)
  13. Legendkiller2k's avatar
    The shower is poor advice as a shower can actually costs more than a bath for example for me a 5 minute shower costs 32p as it is electric, whereas a bath will cost me 12p as the hot water is heated by gas so be careful on that shower advice.
    yorkie12's avatar
    Always have a thermostatic shower that runs off your combi boiler - those electric things have always been expensive to run.
  14. tiff2511's avatar
    A big help would be a decent scheme to help individuals put solar panels on their roof. We become less reliant on external sources! Most with solar panels send back to the grid (although far less in Winter), so the government would still be benefiting.
    MattMac's avatar
    Solar farms are cheaper than solar panels for individuals by a factor of many times. Giving people money for solar panels isn't an efficient use of government money, especially when it benefits those who are already better off (basically homeowners who have savings). Investing in solar farms is a better investment and benefits everyone more.

    Large scale solar isn't a good option in any case as the times of highest usage (cold winter days) very little energy is produced by solar. Wind is far better for our climate. Nuclear is far more consistent even if slightly more expensive.
  15. deleted2684426's avatar
    If you’re on a pre-payment meterFor GB pre-payment meter customers, the Energy Price Guarantee will be applied to the rate you pay for each unit of energy, so the money you put on the meter will last longer than would otherwise have been the case this winter.

    As is the case with the ‘price cap’ under the Energy Price Guarantee there will continue to be a small difference between the unit cost for a pre-payment meter customer and other bill payers.

    If you’re on a standard variable tariffThe average unit price for dual fuel customers paying by direct debit will be limited to 34.0p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October.

    These unit prices have been passed to suppliers to ensure that they are used to calculate bills on time for 1 October.

    Energy suppliers will adjust standard variable tariffs automatically. Customers on standard variable tariffs do not need to take any action to get the benefits of this scheme.

    If you’re on a fixed tariffIf you’re on a fixed tariff at a higher rate caused by recent energy price rises, your unit prices will be reduced by 17p/kWh for electricity and 4.2p/kWh for gas.

    These unit prices have been passed to suppliers to ensure that they are used to calculate bills on time for 1 October.

    Energy suppliers will adjust fixed tariffs automatically. Customers on fixed tariffs do not need to take any action to get the benefits of this scheme.

    Standing chargesAverage standing charges will remain in line with the levels set by Ofgem for the default tariff cap from 1 October, at 46p per day for electricity and 28p per day for gas, for a typical dual fuel customer paying by direct debit.
    gov.uk/gov…022
    Biddy2's avatar
    Perfect. Thanks for this. It has the rates clearly explained.
  16. Justintime12's avatar
    Or just get a 50% reduction with octopus. 17p electricity and 3.6p gas today on their tracker. My projected bill for the year is sub £1000 now.

    Yes, there is a waiting list but at least get on it (and get £50 by switching). Then the others would take notice.
  17. Dan_82's avatar
    Author
    Ofgem will likely announce a drop in the energy price cap next Friday (25th August), ahead of the change being implemented in October, meaning consumer bills will fall for the second time this year.

    According to Cornwall Insight analysts, the new cap – which determines how much suppliers can charge per unit of energy – will fall from £2,074 currently to £1,871 on October 1.

    Though this figure is what an average household would pay over the course of a year under the pricing mechanism, the new cap will see suppliers charging less per unit of gas and electricity.

    Source
    MrCharlie's avatar
    Most companies current fix traiffs factor in the predicted 4/5 percent drop in October . Hopefully we will soon see new fixes below the October price cap and I reckon it be a good time to fix, if you value certainty.
  18. Jay_Ma's avatar
    48088046-kGEzR.jpg
  19. Jay_Ma's avatar
    What’s the rates of each energy please based on today’s announcement ??
    TinplateGeek's avatar
    Your supplier will publish the figures when they have worked it out but given the cap is now £1900 then the increase to £2500 is roughly a 30% increase on current prices.
  20. Social_Solutions's avatar
    I see massive figures quoted and substantial headlines coming but I've kinda worked this out ahead of time.

    Its all about the price per unit. I'm a high energy user so this would always be way more than any headline figure.

    BUT.

    Let's say the unit price is about 50p (Which I believe it is, pre-cap)

    Sensation headline: ENERGY PRICES FALL BY 40%!!!!!!

    That means the unit price is now 30p per unit, or, JUST 10% less than what we're paying now.

    This will save taxpayer (gov't) cash, but we won't actually see much at all.. My £240/mo bill could see £220/mo. For a 40% sensational headline.

    Now let's wait for the headlines as I predict?
    Dan_82's avatar
    Author
    Exactly this

    Why i mentioned not all as it seems in the update. Energy prices are falling but removing the support, with no news of this being extended and tbh very unlikely it will be.
  21. mark9915's avatar
    My fixed runs out in Aug but is there a way of working out the unit cost for the new cap? I know my usage but simply saying the cap is £2074 isn’t particularly helpful as it’s simply an indicative number for an ‘average’ user.
    dcooper147's avatar
    ELEC 53p/day, 30.1p per kWh
    GAS 29p/day, 7.5p per kWh
  22. joyf4536's avatar
    xigent24/05/2022 16:18

    According to OFGEM, wholesale costs only contribute about one third …According to OFGEM, wholesale costs only contribute about one third towards the cost of a duel fuel energy bill. The government takes about one fifth of the total bill with various taxes.The first step should be to remove the taxes.


    Or the government
  23. Jonwillis's avatar
    Still a bit lacking in information but

    gov.uk/gov…022

    Replacing the price cap with a new Energy Price Guarantee

    The Energy Price Guarantee will ensure that a typical household in Great Britain pays an average £2,500 a year on their energy bill, for the next 2 years, from 1 October 2022.

    The consumer saving will be based on usage, but a typical household will save at least £1,000 a year (based on current prices from October). Energy suppliers will be fully compensated for the cost of the Energy Price Guarantee.

    If you’re on a fixed tariff

    If you’re on a fixed tariff, the Energy Price Guarantee will protect you in the same way that it protects standard variable tariff (SVT) customers.

    Energy suppliers will adjust fixed tariffs automatically. Customers on fixed tariffs do not need to take any action to get the benefits of this scheme.
  24. RoosterNo1's avatar
    It's another Trojan horse to get smart meters installed....
    JustaSingh's avatar
    Tin hats? They've already used smart meters to remotely cut off folks electricity in the USA when the authorities deemed it. When the state and it's minions want you to do something desperately I'm sure it is in your best interests.
  25. MrCharlie's avatar
    I know a few of you mentioned that you can't get certain grants or benefits as your gross salaries are just over 30k or just over 50k.

    Basically you can use salary sacrifice to your companies pension scheme to bring your salary under the thresholds.

    Bear in mind any non ISA savings interest also forms part of your gross yearly income, so adjust for that as well.

    Obviously it depends on your individual circumstances etc and if you can afford to sacrifice some of your salary.

    You be surprised how many people don't use this method, which is a totally legit way of being tax efficient as well.

    More info here:

    which.co.uk/mon…qlp (edited)
  26. OliverDickins's avatar
    Does anyone happen to know what the prices are going to be capped at? (per Kwh, not this "£2500 per typical household" rubbish). tyvm.
    deleted2684426's avatar
    If you’re on a standard variable tariffThe average unit price for dual fuel customers paying by direct debit will be limited to 34.0p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October.
    Standing chargesAverage standing charges will remain in line with the levels set by Ofgem for the default tariff cap from 1 October, at 46p per day for electricity and 28p per day for gas, for a typical dual fuel customer paying by direct debit.

    https://www.hotukdeals.com/visit/comment/48198742/17070416
  27. Dan_82's avatar
    Author
    Octopus has announced that it will acquire Bulb.

    This means that, subject to the deal receiving final approvals, and after a migration period, Bulb members will become part of Octopus. Read more on our blog:

    bulb.co.uk/blog/bulb-update-for-members

    Bulb members don’t need to take any action. Bulb will operate as usual until all customer accounts are transferred. There’s no change to your supply, and your credit balance is protected. If you pay for your energy by top-up, your top-ups are working as normal. (edited)
  28. MadMax14's avatar
    Confused with the Energy Bill Support - what I heard on news and what I am reading here. Are we going to get the £67 from April till end of June?
    gary.westwood's avatar
    No 67 quid. Your bills will be the same but what we pay goes up 67 quid a month on top of the hundreds that we pay already.
  29. eset12345's avatar
    30p a unit when it was 12p a unit when wholesale costs were higher.

    Profiteering with the help of ofgem and their government buddies 
    MattMac's avatar
    Not really. You don't understand how the energy market works. The energy you are using today was probably purchased by the supplier 6-18 months ahead of time meaning they are often still finding themselves in a situation where they are buying energy they have agreed to buy at old (high) prices and selling it to you at the new (lower) price. It's true that you can get tracker tariffs and buy at todays rate BUT that strategy is incredibly risky for a supplier and is one of the reasons that Bulb is costing the taxpayers an incredibly large amount of money to save. Pretty much all suppliers are hedging and buying in advance which means it's hard to instantly pass on the wholesale cost reduction.
  30. ukryan's avatar
    Was using about 7-8 units of electric a day. 3 days ago I decided to do the following:

    *Kettle, Microwave, Toaster, Printer, Computer monitor, speakers & Computer all cut from mains unless in use.

    My units have dropped to about 4/5 units in a 24hr period. Genuinely surprised it actually had an effect.
    deleted9453's avatar
    Genuinely can't see how that would make that much difference. Any of those on standby wouldn't make that much difference. A kettle doesn't even have standby unless it's smart.
  31. umair007's avatar
    Just came across utility warehouse supplier a bit cheaper than my current provider that I inherit when I recently moved into the property, doing maths looks uw will be cheaper...but haven't had much experience with switching. any advise or experience with uw anyone?
    gt94sss2's avatar
    You generally need to take other services (like telephone/broadband) with UW to benefit from their best prices.

    I would wait until the suppliers have finalised their tariffs to implement the government's new energy guarantee, before deciding what to do (edited)
  32. Dan_82's avatar
    Author
    Average energy bill to fall below £2,000 for first time since early 2022

    The energy regulator has confirmed a cut to its price cap that will see average household bills come down this autumn, as experts continue to warn of hikes to come during the winter months.

    Ofgem said the typical household paying by direct debit for gas and electricity faced an annual charge of £1,923 from October to December

    The price a supplier can charge for gas is falling from 6.9p to 6.89p per kilowatt hour (kWh) - with the cost of electricity dropping from 30.1p per kWh to 27.35p.

    The reduction is largely explained by weaker wholesale prices.

    The price cap would have been lower still, by a further £100, if it had reflected a looming Ofgem calculation that gives a nod to reduced energy use.

    Ofgem chief executive Jonathan Brearley said: "It is welcome news that the price cap continues to fall, however, we know people are struggling with the wider cost of living challenges and I can't offer any certainty that things will ease this winter."

    However, there are warnings from industry forecasts that peak winter will likely see bills rise back above the £2,000 mark.

    Source (edited)
    goody's avatar
    Not fixing mine yet i am with BG i still think it will get lower then i will fix
  33. pekoz1's avatar
    I was amazed to see Utility Warehouse at the top of that list!

    I work for an estate agent and we had a rental property (a flat above a shop) with Utility Warehouse Business. I spent 6 months dealing with them to get a simple bill repriced ....it took them about 4 attempts and 6 months to get close to correct. Each calculation took a month....true! In the end I gave up and paid up when they got 'close enough' to the correct figure just to get away from them.

    Customer Service I would class as shocking....as a Business customer normally you would expect CS to be better/faster than residential. ba

    So Im not sure if Residential is better but I wouldnt choose to use them personally on previous experience.
  34. Gingerdan's avatar
    Until it affects those in government they’ll do naff all about it.
    Our chancellor is allegedly paying £13,000 per year heating his swimming pool.
    Him and his wife are worth an estimated £200million.
    This guy has no clue about how the majority of the country live and pay for things yet he’s chancellor!! Absolute shambles of a government
    Scott_Hillier's avatar
    Given that you're on 80k+ salary when in government and that's before all your other income streams add to that - NOONE in government, in any party, is ever gonna be hit too hard by it.
  35. Adam2050's avatar
    Not like the government could price cap or anything....
    dicksteel18's avatar
    they literally do - thats what this article is referring to...
  36. Justsuperman's avatar
    If this carries on there will be serious riots. no one can afford nearly £3,000 a year just on electric and gas. it’s absolutely ridiculous already. I’ve gone from £2 a day to £5 a day as I was locked into a 18 month sse V11 online deal. and it’s absolutely ridiculous £200 a month now on the standard tariff
    bnwubnfguisr's avatar
    There is loads of people who can easily afford that. Just count all the people on 100k or 300k salaries in TFL, train companies etc etc
  37. epic.mushroom's avatar
    dorey6924/05/2022 13:26

    Comment deleted


    I feel that us as end users are having to compensate Energy companies for previous bad buying management. And while some people make this ALL about the UK government, I'm regularly speaking with people around all of Europe & the same is happening there too.
    xZEDx's avatar
    That's a blatant lie France saw an increase of just 4% whereas we saw an increase of 58%.
    And that's a fact! Check it out!.

    EDF is a French owned company price increase just 4% that same company went 58% here in the UK.

    Regularly speaking with Europeans lmfao
  38. DevilsNeverCry's avatar
    Meanwhile, energy companies are making record £billions in profit, and admitting they don't know what to do with all the money.

    Yet, when the price cap comes in, all of our prices will be hiked right to the absolute limit of that cap - setting up even greater levels of profit for years to come and all the while we suffer.

    At least the government regulator will step in to help.

    Oh wait, no, they're just on the cusp of introducing measures that mean price caps will change (aka grow) EVEN MORE frequently, meanwhile wiping out the possibility for competition on energy prices as they impose harsh charges on firms wanting to attract new customers.
    JohnT48231_'s avatar
    Yep, my Mrs works for Sse and we just sold shares at record prices. We are being played but don't look at me, I wanted to riot over fuel prices. One guy smashing stuff up ain't a riot though and the rest of the country is too spineless to join in. We are doomed because of our 'someone else will do it' attitude.
  39. JustaSingh's avatar
    About 2p kWh in places like India..where they don't bother with the green taxes and use their abundant natural resources like coal. They have excess lekkie production..same.goes for much of the non western world . If there was a supplier that wasnt constrained by green taxes in the uk and could use the UK's abundant cheap fossil fuels and nuclear ..how many of the pious ones wouldn't switch ?
    Other parts of the world have a tiered approach to energy ...you have a relatively cheap lower tier which covers basic needs of people (you know like keeping warm or cool depending on the location, cooking, cleaning etc) ..then as their use goes up the cost per kWh goes up,
    Theres a creepy agenda at play in the west .
    Phil452's avatar
    The whole "green" revolution is a massive scam anyway, with the end goal being that "polluting" companies pay a carbon tax to the EU / US for permission to pollute, this has been the goal all along, however china, india and others in that region aren't playing ball, this is why the west is ramping up pressure to try and make them reduce their CO2 emissions.

    This is my field, an I mean it when I say there is absolutely zero evidence (legitimate evidence) of man-made global warming, i'm not some conspiracist, this is my job, so when you see green levy and whatever else on your bill, just remember its not for a "good cause" its all for the pockets of the rich who possess shares in "green" manufacturing companies.

    This is the real reason why bills are so high, because we refuse to use our natural resources. (edited)
  40. Bloobat's avatar
    The overreaction to this is insane.

    Yes it sucks that prices are increasing so much but let's be real we existed for thousands of years without electricity, and currently millions around the world (and many in Ukraine) still do today. So having to wrap up/not turn the heating on etc really isn't the end of the world everyone is making it out to be!!
    grmk's avatar
    Come on, think harder.

    Older and more vulnerable people didn’t get very far at all for the bulk of those ‘thousands of years’, did they?

    I presume you know and care about at least somebody who fits into that category today, and that you wouldn’t want them to to be plunged into a 1700s-style winter survival challenge.

    Just because it’s easy enough for *you* to pop on a second hoodie, it’s not as simple as that for a lot of people.

    Vulnerability in many and varied forms often requires significant extra outlay on utilities to help mitigate. Not to mention the huge impact that stress over tighter and tighter budgets will have on the mental health and well-being of millions of individuals and families not currently classed as ‘vulnerable’ per se.

    If it’s not a big issue for you personally then great, but you’re not the one at risk in that case, and it’s outrageous to tell others who are that they’re overreacting.

    This is a truly dire situation for so, so many people.
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