Unfortunately, this deal has expired 9 June 2022.
413°
Posted 31 May 2022

Unlimited Fibre Broadband (63Mb average download speed) £22 p/m 12 months + £5 delivery (New customers + £85 TCB Cashback) @ Now

£269
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MotoFan_212
Joined in 2019
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Now TV Super Fibre (63Mb average speed) FTTC broadband is available with £85 cashback from TCB. There's a £5 delivery fee (for the router), but no activation cost, and it's only a 12 month contract (most broadband providers are 18/24 months) making the cost effectively £15.34 per month.

Virgin Media offer some higher speeds but their deals are dependent on receiving vouchers rather than pure cashback (and you of course have the gauntlet of VM customer services to run), the 12 month contract here is attractive IMO and only one other FTTC provider (onestream) gets near to the same price with new customer incentives for a 60-70Mb service.

Additionally, payment can be taken by card, if you have a Chase debit card with the 1% cashback active, you may well be able to bring the overall contract cost down to an effective £15.12 per month.

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Community Updates
Edited by MotoFan_212, 31 May 2022
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  1. ScorchingHot's avatar
    I took this out about a month ago - it took two weeks to get an engineer appointment and the poor dude had a nightmare as my house is a new-build, but after 4-5 hours he sorted it out!

    I pay £21 PCM, but got the £85 cashback from TCB. Paid £5 for the router (took a while to come mind!). I also got free anytime calls to UK landlines, mobiles etc for the first 12 months! Free line rental! And a 12 month contract!

    My house is 3-storey, have the router on the ground floor and the internet works perfectly throughout the entire house. Called their CS a couple of times - all based in the UK it would seem and I didn’t even hear the phone ring when I called, immediately picked up! They were really helpful too.

    The only thing I’m a bit miffed about is the fact the fibre runs to the green box down the road and it doesn’t run to the house. I called them about it and they said they don’t offer fibre to the house, only to the green boxes apparently? I asked if an engineer could come out (as per the OpenReach engineer) but they said they don’t do this; other suppliers do but NOW don’t. Dunno what difference it really makes but mine works perfectly!

    I also got the BT quad pack of landlines that were on here for £39.99! With TCB they worked out just over £35 for 4 phones!
  2. toysdude's avatar
    Now customer service is good but the router is a shocker (by their own admission) if you have a biggish house.. doesnt reach 2 rooms away - now told me to get wifi extenders... The BT Router it replaced reached everywhere...
  3. SFconvert's avatar
    toysdude31/05/2022 22:40

    Now customer service is good but the router is a shocker (by their own …Now customer service is good but the router is a shocker (by their own admission) if you have a biggish house.. doesnt reach 2 rooms away - now told me to get wifi extenders... The BT Router it replaced reached everywhere...


    If you still have the BT router you should be able to use that by plugging into the now one and disabling dchp. You can also then turn off the wireless on the now box.
    I have this and the router range seems fine, a lot better than a Vodafone router I had before.
    It's not a very customisable router though, ie you can't change DNS servers on it.
  4. popeye1's avatar
    Im sure these deals used to include anytime calls, they now want another £8
  5. 123shop's avatar
    Their customer service is actually quite good (comparatively). Just ordered virgin which has the worst C/S from my experience but price for the speed as I have o2 was too good to resist.
    brookysm's avatar
    Not in my experience.

    Used to have 51mbps now dropped to 36-40, they claim I'm getting 44 which I definitely aren't and won't do anything about it.
  6. keloid's avatar
    £100 CB for me...
  7. BarnSt0rmer's avatar
    planthead31/05/2022 18:03

    Does this Include a landline?


    Yes, it includes line rental. One of the few providers who do include it, I believe.

    47539165-1kW7K.jpg (edited)
  8. MotoFan_212's avatar
    Author
    keloid31/05/2022 17:43

    £100 CB for me...


    Assume you are a TCB plus member? I am not so was not aware of that cashback uplift, but makes the deal an additional £1.25 a month cheaper for those with a TCB plus membership.

    I guess its even worth considering joining TCB plus just for the deal, as it would cost you £5 but save an extra £15, leaving you a tenner better off overall... In fact if that and the Chase 1% thing works, you could potentially pay as little as £13.87 effective p/m if you have the TCB plus already. (edited)
    keloid's avatar
    Yes I am a plus member apparently!
  9. BarnSt0rmer's avatar
    popeye131/05/2022 18:06

    Im sure these deals used to include anytime calls, they now want another £8


    You're right, I got anytime calls included in mine when I signed up. When the contract ended they said they'd just leave me on the deal I was on, so I retained the anytime calls. On my bill I see it for £8 but then there's a -£8 to cancel it out. It's recently gone up to £24pm overall for me, but I'm not complaining about an extra £2.
  10. rugman's avatar
    popeye131/05/2022 18:06

    Im sure these deals used to include anytime calls, they now want another £8


    yep, always included anytime free of charge before...need to watch this when my current now bb deal runs out, might have to switch out for a year and then back in to take advantage of the topcashback if they won't extend the current deal to include anytime calls
  11. Silenced's avatar
    JoeSpur31/05/2022 21:11

    I was about to say this. I believe as recently as last month they were …I was about to say this. I believe as recently as last month they were offering anytime calls with this. Might be worth waiting to see if there any any Jubilee/Holiday deals, although it’s likely you may miss out on this one with no guarantees of anything better coming along…


    They definitely were, I remember seeing them whilst looking for my parents, wish I'd sorted it for them now as they wanted anytime calls
  12. BarnSt0rmer's avatar
    ScorchingHot31/05/2022 20:59

    I took this out about a month ago - it took two weeks to get an engineer …I took this out about a month ago - it took two weeks to get an engineer appointment and the poor dude had a nightmare as my house is a new-build, but after 4-5 hours he sorted it out!I pay £21 PCM, but got the £85 cashback from TCB. Paid £5 for the router (took a while to come mind!). I also got free anytime calls to UK landlines, mobiles etc for the first 12 months! Free line rental! And a 12 month contract! My house is 3-storey, have the router on the ground floor and the internet works perfectly throughout the entire house. Called their CS a couple of times - all based in the UK it would seem and I didn’t even hear the phone ring when I called, immediately picked up! They were really helpful too.The only thing I’m a bit miffed about is the fact the fibre runs to the green box down the road and it doesn’t run to the house. I called them about it and they said they don’t offer fibre to the house, only to the green boxes apparently? I asked if an engineer could come out (as per the OpenReach engineer) but they said they don’t do this; other suppliers do but NOW don’t. Dunno what difference it really makes but mine works perfectly! I also got the BT quad pack of landlines that were on here for £39.99! With TCB they worked out just over £35 for 4 phones!


    It only runs to the green cab as it's fttc as you mentioned, not fttp which you can't get from Now at the moment, but maybe they will do in future. Fttp provides faster speeds, that's about it. And no copper line rental.
  13. tipperman's avatar
    JoeSpur31/05/2022 23:14

    Is it possible to use your own modem/router? Can the supplied router be …Is it possible to use your own modem/router? Can the supplied router be used in modem-only (bridge?) mode?


    I use a Draytek 2860 which acheives same speed as supplied router (and more secure as far as i am concerned) bit of a faff to set up but has worked flawlessly for months
  14. Si1969's avatar
    I’ll probably go for this. Been looking at the broadband market last week as my current expires soon. Been with plusnet for about 8 years and they’ve been good, stable, fast and cheap, but I can’t ignore this package price especially with the cashback.
  15. Onlydongles's avatar
    Funny how they want to gouge customers, when all the mobile operators offering unlimited minutes and texts on ANY, and even the cheapest plan, yet landlines are increasing such charges. BT/Openreach twisting their arms? Or has greed taken over the entire psyche of such operators ? It was inclusive till last month (april). WHat has changed for them to suddenly introduce such penal costs? Given that everyone is moving into VOIP based calling, incl. the big daddy, BT ! Surely, their costs are coming down due to this switchover, YET.

    No wonder people will use less and less of landline calls.

    Killing the goose that lays the proverbial golden eggs.
  16. Gedtheshed's avatar
    Anyway to wrangle this for existing customers? (edited)
  17. flavione's avatar
    Santander customers may get an extra £30 cashback when switching to Now Broadband. I have the offer among the retailer offers.
  18. Louoe-blue's avatar
    Does anyone know how long it takes from old contract elapsing to being classed as a ‘new customer’?
    keloid's avatar
    just put the new contract in your partners name maybe? (assuming you have one)
  19. Si1969's avatar
    Tried to sign up yesterday, but the online registration doesn't allow you to specify a start date. As a result I can't order online for a few more weeks as my current broadband contract doesn't expire until the end of July.
    flavione's avatar
    Unlike other providers, unfortunately you can't choose the activation day, which is fixed to 10 working days after the registration.
  20. planthead's avatar
    Does this Include a landline?
    speculatrix's avatar
    I ported my BT number out to a VOIP provider, and now I don't have a copper phone line, and the cost of my phone service is just a few quid a month, and includes caller and other features which BT would have cost extra for.

    So the short answer: it doesn't matter, you can escape the clutches of BT expensive phone service. (edited)
  21. ScorchingHot's avatar
    planthead31/05/2022 18:03

    Does this Include a landline?


    Mine did!

    popeye131/05/2022 18:06

    Im sure these deals used to include anytime calls, they now want another £8


    Mine was free for the first 12 months - I signed up a couple of weeks ago so maybe the deal has since changed..? (edited)
  22. BigBellyNelly's avatar
    BarnSt0rmer31/05/2022 18:16

    You're right, I got anytime calls included in mine when I signed up. When …You're right, I got anytime calls included in mine when I signed up. When the contract ended they said they'd just leave me on the deal I was on, so I retained the anytime calls. On my bill I see it for £8 but then there's a -£8 to cancel it out. It's recently gone up to £24pm overall for me, but I'm not complaining about an extra £2.


    I know it may be a bit of a strange question but do you find the router to have good range please and also would you know if the router can have split channels please (Plusnet and BT's new one can't) as my children's tablets wouldn't work on my BT Hub before I split the channels.
  23. the.moles.family's avatar
    Considering they are Sky I’m surprised they don’t offer FTTP
  24. JoeSpur's avatar
    popeye131/05/2022 18:06

    Im sure these deals used to include anytime calls, they now want another £8


    I was about to say this. I believe as recently as last month they were offering anytime calls with this. Might be worth waiting to see if there any any Jubilee/Holiday deals, although it’s likely you may miss out on this one with no guarantees of anything better coming along…
  25. flavione's avatar
    BigBellyNelly31/05/2022 20:54

    I know it may be a bit of a strange question but do you find the router to …I know it may be a bit of a strange question but do you find the router to have good range please and also would you know if the router can have split channels please (Plusnet and BT's new one can't) as my children's tablets wouldn't work on my BT Hub before I split the channels.


    You can split the channels.
    But the router they give you doesn't seem to have a good range, according to many.
  26. rimalpatel007's avatar
    Cold, was £20 two months ago which plusnet matched
  27. JoeSpur's avatar
    toysdude31/05/2022 22:40

    Now customer service is good but the router is a shocker (by their own …Now customer service is good but the router is a shocker (by their own admission) if you have a biggish house.. doesnt reach 2 rooms away - now told me to get wifi extenders... The BT Router it replaced reached everywhere...


    Is it possible to use your own modem/router? Can the supplied router be used in modem-only (bridge?) mode?
  28. Greg_Nelson's avatar
    Was with Plusnet before which was more stable IMHO. Still waiting for cashback via Quidco (signed up in Jan 2022). Will probably return to Plusnet at end of contract.
  29. ScorchingHot's avatar
    toysdude31/05/2022 22:40

    Now customer service is good but the router is a shocker (by their own …Now customer service is good but the router is a shocker (by their own admission) if you have a biggish house.. doesnt reach 2 rooms away - now told me to get wifi extenders... The BT Router it replaced reached everywhere...


    I use mine on each floor (3) and it’s based on the ground floor - works fine still on the upper floor!
  30. blonk's avatar
    123shop31/05/2022 18:18

    Their customer service is actually quite good (comparatively). Just …Their customer service is actually quite good (comparatively). Just ordered virgin which has the worst C/S from my experience but price for the speed as I have o2 was too good to resist.


    Not in my experience, getting through to a human is quite tricky
  31. brendanhickey's avatar
    123shop31/05/2022 18:18

    Their customer service is actually quite good (comparatively). Just …Their customer service is actually quite good (comparatively). Just ordered virgin which has the worst C/S from my experience but price for the speed as I have o2 was too good to resist.


    Same with my experience, my router broke after something fell on it and the woman I got on the phone was really helpful, she ordered me a new router without any fuss the whole phone call lasted probably about 3 mins and she fixed the problem by ordering a replacement router, they also phoned me back a week later to make sure everything has been solved, Newcastle accent too
  32. alay15's avatar
    i disagree with people saying the router reaches all parts of the house. the router is like a rebranded cheap sky routers that are junk i just got a decent tp link one and used that instead.
  33. dustyfrog's avatar
    Is this real fibre or that fake fibre like BT has (the Infinity stuff)?
    Internet is still pretty bad in this country. I already had 100mbit+ in 2013 in the capital of Switzerland (edited)
  34. thetreesergeant's avatar
    dustyfrog01/06/2022 10:50

    Is this real fibre or that fake fibre like BT has (the Infinity …Is this real fibre or that fake fibre like BT has (the Infinity stuff)?Internet is still pretty bad in this country. I already had 100mbit+ in 2013 in the capital of Switzerland


    this is 'Fibre to the Cabinet' - so from the green box in the street to your house it uses copper, which causes signal degradation based on distance, cable condition and even environmental conditions. not perfect, but I think the 63Mb average claimed is more than enough for most households... I had a household of 7, with many many connected devices, running off a similar line during lockdown and we managed to avoid killing each other
  35. HammerTime10's avatar
    I'm coming to a year-end on my NOW broadband after the last deal here (£100 TCB) paying £22 a month.

    they sent an email saing i will be paying the same after the contract ends. Not sure wether to change top stay now!

    I was having probems with wifi then i got the sky router off ebay and that helped remdy some proboems with the wifi. (edited)
  36. ureds's avatar
    Router is pretty average but I got a TP link one off eBay for under £30 and use that.

    Not a bad deal but not that long ago I signed up at £20 a month with anytime calls and £80 Quidco (which is taking ages to be paid).

    Sync speed is equal to or better than previous BT Broadband.
  37. keloid's avatar
    Do others see £100 CB through tcb?
  38. Pleasant_exe's avatar
    Way to slow, also fake fibre but hey thats no different to Virgin i guess. (edited)
  39. dan223's avatar
    Don’t know how this is hot. This is pretty much a permanent offer and cash back, though normally also includes anytime calls
  40. Faz1's avatar
    Ordered about a fortnight ago at £21 per month, via TopCashback Plus, £100 tracked.
    Installed last week all good.

    Using TP-Link Archer VR400 modem router, as recommended by others. Even the BT engineer acknowledged that the provided Now TV modem router isn't so great.

    P.S. I needed to position the router further away from the master socket for improved WiFi range. On recommendation from others I used a good quality 10m Cat5 RJ11 - RJ11 cable from RGB Networks. I can confirm this did not impact the sync speed. Happy Days. (edited)
    keloid's avatar
    Thanks for this. Did it track initially as £80 and then jumped to £100 later on? My ordered tracked at £80 but says 'pending uplift'
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