OVO announces £50m Customer Support Package

OVO's new Customer Support Package will be open from 1st October and will be targeted to help customers with a real and immediate need.

The £50m package includes -

Payment holidays for debt repayment for all prepayment meter customers so that every penny put on the meter will go towards heating, not paying back debt this winter

200% increase in emergency top-up credit for customers on a prepayment meter and continued commitment to never disconnect a customer

Free technology and services such as smart thermostats, electric throws and boiler checks

A new charity partnership with the Trussell Trust to support food banks to meet increased need this winter - in addition to continued partnership with StepChange

The existing support from the Government will unfortunately not be enough to soften the impact of price rises. OVO has set out a 10 Point Plan to address the energy crisis here.

ovoenergy.com/ovo…lan

The details of OVO’s Customer Support Package include:

:Payment holiday for debt repayment for all prepayment meter customers so that money goes directly towards heating, not paying back debt this winter.
200% increase in emergency top-up credit for customers on prepayment meters and continued commitment to never disconnect a customer.
:Free energy saving products for customers’ homes, such as smart thermostats and electric throws – prioritised for those most in need.
:Free boiler services worth £90 and 20% discount for A rated boilers to ensure boilers are working as efficiently as possible and to help prevent energy waste in the home
:New Partnership with the Trussell Trust to support food banks to meet increased need this winter and help people facing hardship access practical support to get through this crisis and to a place where they can afford the essentials

OVO Customer Support Offers - Free Boiler Service, Smart Thermostat and 20% off new A-Rated boilers for in-need customers @ Ovo Energy

About this deal

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