PlayStation Plus: 12 Month Membership (New Users) - Essential £22.85 / Extra £51.84 with ShopTo PSN Credit @ Playstation Store

Got through to them on Live Chat - it seems they have a technical issue, hence some people not being able to redeem this offer! Engineers are on it, apparently!

Fixed!!!
Right I think I'm on to something if other people want to try. after somebody else posted yesterday, they had a month subscription already, got support to cancel it and then within 24 hours the deal showed up.

I've tried everything the past few days, I had an account about 3 years ago. Wasn't working, tried all browsers, multiples devices, the app. Made a new account on girlfriend's phone, nothing worked.

Today, decided to pay for 1 month essential. Got on to support straight away and told them it was a mistake and I wanted refund. It took about 20 minutes to get hold of them on the live chat but they cancelled it for me. That was about 3 hours ago. I'm sure this is what fixed it for me as I now have the deal available.

(edited)

It is worth noting that if you purchase Essential for £24.99 you can upgrade to Premium for £24.99 making it much cheaper than directly buying Premium.
merb0786

Amazing stuff. Good thing i didnt pull the trigger on not-so-good-black-friday ! Thx

Weird have a massive banner telling me to join at £25 then when I click it wants 50

You can stack them too.....just did 24 months for the price of 12!

Still shows 49 for easential. Will it go down at the checkout ? Havent had ps+ since august

It's NOT for lapsed customers unfortunately.

Got a reply from specialist team. They know it's a problem and they're working on it. Just got to keep checking and see if it's fixed. Hope they manage it before the deal ends!

After trying multiple devices and browsers over several days to no avail, subscribing for a month at regular price and immediately cancelling appears to have fixed it instantly, can now see the offer across all devices

I can confirm that if the offer is not showing, take out a 1 month rolling contract at normal price. Get live chat to refund and cancel effective immediately, then the offers showed up correctly instantly for me! I am not a new customer had ps plus with the account a few times.

Folks make sure you try again, mine has finally worked!! It was showing on the web browser and on the app too, I didn't try it on my console though. Hopefully it works for others now too!

Still showing full price for me and my sub finished 4 months ago

After multiple conversations on live chat over 3 days, in which they said different things each and every time, I now have managed to get this offer to show.

However, I didn't just wait (and I did not get an email update as promised). I instead signed up for Essentials 1 month, went on live chat and immediately cancelled within 2 minutes. They refunded, and the offer then showed a few hours later.

Someone said this on Reddit, and it worked!

If you have a PS4 and buy a ps5 does the sub transfer over ?

Yep, deal not working here either. I assume it's not available if your subscription expired in the last couple of month.

Paid over £80 for Plus two days ago. Trying to ask for a refund on their chat service but it keeps disconnecting me. Shocking service.

Just got 5 years of premium for about £175! Works out about £35 a year (edited)

Any pros and cons with Essential vs Extra? I've had the standard essential membership previously but wanted to see folks thoughts on the Extra.

I can confirm stacking works. I have already purchased it and can do it again.

Oooh, that's tempting!
Can anyone confirm if only 1 membership is needed per console, or if it's per account? Asking as a family with Kid and Adult who want to play online at different times of day..

So my PS5 just arrived and I’ve set it up. It’s still not working for me - shows the offer on the website, app and on PS5 but when clicked just goes full price.

I have subscribed years ago on a PS4 but that’s been 3 years in the past!

Feeling sad.

Can I just check that no one has managed to use this deal using an existing subscription? I know it says "new accounts" but then Sony talk about stacking to take advantage of deals so seems like they might support it? Am hoping it's just the technical issues referenced that are the problem...

Making changes to your membership plan. You can purchase a new membership that will start when your existing plan ends – so if you’re eligible for an unmissable deal on a PlayStation Plus membership, you can take advantage of the special price and keep your membership active for longer. The new membership period will begin as soon as your current plan ends.

Please can an existing Essential sub confirm the cost to upgrade to Extra. Thanks

I am completely clueless to this so looking for advice please. My son wants Playstation Plus for Xmas and his Aunt has bought him a gift card. Can I use the card to pay for this ready for xmas? He hasn’t had it before ao doesn’t have an account.

Wasn't planning on opening new PS5 until Xmas day - should I / can I set up an account now to take advantage of this?

for the extra at £51.84 could you not buy two £25 and pay rest on card?

For new memberships only. I.e not a lapsed one.

I managed to speak to someone on

Call usOpen - 10:30 AM - 6:30 PM
Mon - Fri0203 538 2665

She created a ticket and then I mentioned a refund and so she said she would refund the £50 (I have an email confirming this).

But she then went on to say that they are aware of the problem and they were looking to fix it. Then when I tried to clarify what she meant and if the £25 discount for lapsed subscriptions should be applied and just isn't, she was less clear on that.

So maybe check over the next couple of days and you may find it is actually showing for existing accounts as well.

Finally secured the deal.

I am a long user of PSN/PS Plus (since PS4) but my sub had expired well over a year ago.

Purchased 1 month PS Plus extra on Sunday .. then noticed this deal within PS store (the banner) - it was not available to me.

Cancelled my subscription, but it remained active until the next billing cycle (as it does.)

Contacted PS live chat - they cancelled my subscription as I was within 14 days cool off - told me I can now access the £25 discount - but it did not work, full price in cart, even though I clicked through banner (on console, Android App and browser.) Chat operator escalated and promised email response (still not had that.)

Noticed, even though account sub was cancelled, it said active in my sub mngnment unit 24 laters, so I let it sit.

Tried multiple times throughout the 24 hours, all tiers went full price in cart.

Just tried again now, using browser on laptop and it worked, bagged 1 yr premium for 74.99 - could not stack.

So, seems whatever chat support did, i.e. escalation, fixed the issue within 24hours.

Mine working now. Can anyone explain how to stack? When I go to buy again it is full price.

Is it a code, or does it need to be redeemed right now?

is this still stackable?

Do you think this offer will likely be on again? I couldn't take the offer before 23rd December as I had an active subscription until today.