Plusnet Mobile is joining forces with EE, the UK’s best network
We’re making changes to our mobile services, so we’re no longer offering Plusnet SIM only plans.
The great news is existing and new customers can now access the best EE mobile deals with all the great benefits from the UK’s number one network.
What will happen to my Plusnet Mobile service?
Your existing plan will continue for now so no need to worry about loss of service. Our mobile services will be closing over the coming months, so you will need to switch to another provider in the future.
Can I keep my mobile number?
You sure can. To keep your number, you’ll need a PAC code. Your PAC code allows you to transfer to your number to EE or another new provider. Text PAC to 65075 and you’ll get your code in less than a minute. Just add your PAC code as part of your order. It’s as easy as that.
Will I have to pay an early termination fee?
You can switch your service to EE or move to another provider today. No need to wait until your contract ends as we won’t charge you a cancellation fee.
To find out details about your contract and any other outstanding payments:
Text INFO to 85075
Call us for free on 500 from your Plusnet mobile
Call 0800 079 1133 from any other phone
What are my switching options? Here’s some information to help with your options:
You can switch your mobile service to EE
We’ve loved having you with us and moving your service to EE means you’ll still be part of our big mobile family. It’s easy to switch and we’ll be with you every step of the way.
EE are the UK's best network, so you'll also able to take advantage of all their great benefits and features.
It gets even better! To say thanks for switching, you'll get exclusive and amazing value EE SIM only deals and they’re only available to Plusnet Mobile customers.
It’s really easy to switch and you can take your existing mobile number with you too.
There’s no changes to Plusnet Broadband. You’ll continue to get the same great award-winning packages and customer support as part of your service. If you’re already with us, you can manage your service, check your bills and access exclusive deals in your Plusnet Broadband Account.
We’re making changes to our mobile services, so we’re no longer offering Plusnet SIM only plans.
The great news is existing and new customers can now access the best EE mobile deals with all the great benefits from the UK’s number one network.
What will happen to my Plusnet Mobile service?
Your existing plan will continue for now so no need to worry about loss of service. Our mobile services will be closing over the coming months, so you will need to switch to another provider in the future.
Can I keep my mobile number?
You sure can. To keep your number, you’ll need a PAC code. Your PAC code allows you to transfer to your number to EE or another new provider. Text PAC to 65075 and you’ll get your code in less than a minute. Just add your PAC code as part of your order. It’s as easy as that.
Will I have to pay an early termination fee?
You can switch your service to EE or move to another provider today. No need to wait until your contract ends as we won’t charge you a cancellation fee.
To find out details about your contract and any other outstanding payments:
What are my switching options? Here’s some information to help with your options:
You can switch your mobile service to EE
We’ve loved having you with us and moving your service to EE means you’ll still be part of our big mobile family. It’s easy to switch and we’ll be with you every step of the way.
EE are the UK's best network, so you'll also able to take advantage of all their great benefits and features.
It gets even better! To say thanks for switching, you'll get exclusive and amazing value EE SIM only deals and they’re only available to Plusnet Mobile customers.
It’s really easy to switch and you can take your existing mobile number with you too.
Start your switch and unlock your EE SIM only deals.
Or just give us a call on 0800 079 1133 and we’ll help you get sorted.
If you don’t want to move to EE
If you don’t want to move your mobile service to EE, you can choose to move to another provider, free of charge. No pressure, simple as that.
To find out details about your contract and any other outstanding payments:
Until you leave, you'll be billed as normal. After this, we'll cancel your service and stop billing you.
Looking for a sim only deal/offer?
You can find the best, and most popular, sim only offers on-site here
What’s happening with Plusnet Broadband?
There’s no changes to Plusnet Broadband. You’ll continue to get the same great award-winning packages and customer support as part of your service. If you’re already with us, you can manage your service, check your bills and access exclusive deals in your Plusnet Broadband Account.