100Mb Broadband and phone for £25 a month @ Virgin Media ***LOWEST PRICE EVER*** (£25 setup fee applies, and £40 TCB/Quidco)
887°Expired

100Mb Broadband and phone for £25 a month @ Virgin Media ***LOWEST PRICE EVER*** (£25 setup fee applies, and £40 TCB/Quidco)

214
Posted 20th Nov 2018
Hi all, this is a fantastic offer.

It's their lowest price ever for 100Mb Broadband and Talk Weekends for new customers, available on a 12 month contract.

You can also get £40 cashback from Topcashback or Quidco. If that pays out, your effective monthly cost would only be £23.75


Lastly, 200Mb and 350Mb is available too, at just £5 and £10 extra per month respectively
Community Updates
Topcashback is now £100 for 100Mbps.

£25 x 12 months + £25 setup fee - £100 topcashback
= £225/12
= £18.75/month

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Top comments
I just joined but within my cooling off period so totally gonna cancel tomorrow unless I can get this deal =}
214 Comments
drooling over this.however cannot get virgin so my sky will have to do.still hot from me
What kind of checks do Virgin do to see if you are actually a new customer? Can you sign up under a different name and bank account?
This is a great deal. Had Virgin Media for a while and they've been brilliant.

I even managed to win BAFTA tickets from them
watford561 m ago

This is a great deal. Had Virgin Media for a while and they've been …This is a great deal. Had Virgin Media for a while and they've been brilliant. I even managed to win BAFTA tickets from them


Would have went for this if I wasn’t stuck in a 12 month contract
Is it normal practice by Virgin to charge £49 for contract which I already finished? Or they are bunch of Scumbags...
new customers only
We cancelled virgin October 3rd and still awaiting our final bill, would have stayed if they had bothered to phone us back but saw this deal on virgins website this morning and my daughter signed up to avoid any accusations of not being a new customer.

Awaiting router delivery to collect+ as virgin now charge a £5 to deliver to home and whats this £25 setup charge ? Im doing a self install its clearly just a money making mick take but at least we are due £40 back from TCB !
Edited by: "mackem1966" 20th Nov 2018
but cant they still increase the £25pm when they feel like?
mackem19662 m ago

We cancelled virgin October 3rd and still awaiting our final bill, would …We cancelled virgin October 3rd and still awaiting our final bill, would have stayed if they had bothered to phone us back but saw this deal on virgins website this morning and my daughter signed up to avoid any accusations of not being a new customer.Awaiting router delivery to collect+ as virgin now charge a £5 to deliver to home and whats this £25 setup charge ? Im doing a self install its clearly just a money making mick take but at least we are due £40 back from TCB !


£25/12 is £2 a month extra
need wait for bigger cashback..soon
Has anyone called retentions to see if they'll match this offer for existing customers
h1m15 m ago

Has anyone called retentions to see if they'll match this offer for …Has anyone called retentions to see if they'll match this offer for existing customers


Yes the best offer I got was £29 per month with 3 months credit.

Still didn't take up the offer as the same deal was £19 per month for me the previous year!
I just joined but within my cooling off period so totally gonna cancel tomorrow unless I can get this deal =}
powerbrick27 m ago

but cant they still increase the £25pm when they feel like?


And then you are entitled to cancel without penalty, regardless of in minimum term or not.
They offered me 50mb for £20 today but instead I got 350mb and unlimited calls for £50 with two months free so works out to be £40 for 12 months .
Literally just changed my package from £40 a month for 350mb as I wasn’t even getting 100mb for a whole week I went to 250mb for £35 a month asked if they could bring it down lower at all and it’s apparently the best offer they can do for me

I feel like it’s expensive lol
lewwylee2 m ago

Literally just changed my package from £40 a month for 350mb as I wasn’t ev …Literally just changed my package from £40 a month for 350mb as I wasn’t even getting 100mb for a whole week I went to 250mb for £35 a month asked if they could bring it down lower at all and it’s apparently the best offer they can do for me I feel like it’s expensive lol


Yes full speed only works only after midnight when everyone is sleeping. It is really bad on public holidays and weekends as all my street are with them. Wish hyperoptic or BT fibre was available in my street.
FNC88842 m ago

What kind of checks do Virgin do to see if you are actually a new …What kind of checks do Virgin do to see if you are actually a new customer? Can you sign up under a different name and bank account?


I was told by customer services that I could sign up as a new customer...by using even a family pets name if I wanted to?....
lewwylee4 m ago

Literally just changed my package from £40 a month for 350mb as I wasn’t ev …Literally just changed my package from £40 a month for 350mb as I wasn’t even getting 100mb for a whole week I went to 250mb for £35 a month asked if they could bring it down lower at all and it’s apparently the best offer they can do for me I feel like it’s expensive lol


If this was a renewal you should also be entitled to the cooling off period. I would cancel then wait for the "call back" from the retentions team that actually have authority to make deals rather than quote only what the system will allow them to put through.

You need to make sure your marketing preferences are turned on in your account. Follow through a disconnect, if you don't get the call back then ring back up and cancel the disconnect or try to strike another deal.

The one thing I hate about this process (as with all) is the consistency (or lack of) between retention deals. Some are getting lucky, some not so lucky.
garethcollins9251 m ago

I was told by customer services that I could sign up as a new …I was told by customer services that I could sign up as a new customer...by using even a family pets name if I wanted to?....


I did change last time as new customer using different email address under same name.
No other provider could match this by a mile
Perfect. Been waiting for Black Friday to switch to them. £27/month (with the activation fee) for 100Mb is a steal. And hopefully in a year when it's renewal time it's easy to haggle with them citing their rivals deals I can jump to
Kilbers3 m ago

If this was a renewal you should also be entitled to the cooling off …If this was a renewal you should also be entitled to the cooling off period. I would cancel then wait for the "call back" from the retentions team that actually have authority to make deals rather than quote only what the system will allow them to put through.You need to make sure your marketing preferences are turned on in your account. Follow through a disconnect, if you don't get the call back then ring back up and cancel the disconnect or try to strike another deal.The one thing I hate about this process (as with all) is the consistency (or lack of) between retention deals. Some are getting lucky, some not so lucky.


Just hang up try with different agent . I have tried this at several places and it always works. But takes time and patience.
Really want to like this deal but it’s virgin media and I really do appreciate some people have a good experience.

For me, terrible customer service, the headline speeds mean nothing. Awful jitter, 100, 200, 350Mbps is no good when streaming quality is terrible from jitter and even packetloss.

Shame really as fibre to home is exactly what we all should get in 2018/19 from bt too.
They were about to put ours up from £30pm, called and cancelled, was about to sign up to sky and virgin retentions called and offered 18pm, broadband only, no tv/phone, just internet on it's own
So it does depend on who calls from retentions and what they feel like on the day, been paying 30+ for years and never got any decent deals from retentions, they would call and offer a deal that was always a few quid more than the old one. Easiest option is to cancel and sign up with new name a few weeks later.
Kilbers12 m ago

If this was a renewal you should also be entitled to the cooling off …If this was a renewal you should also be entitled to the cooling off period. I would cancel then wait for the "call back" from the retentions team that actually have authority to make deals rather than quote only what the system will allow them to put through.You need to make sure your marketing preferences are turned on in your account. Follow through a disconnect, if you don't get the call back then ring back up and cancel the disconnect or try to strike another deal.The one thing I hate about this process (as with all) is the consistency (or lack of) between retention deals. Some are getting lucky, some not so lucky.


How do I turn on my marketing preferences
FNC88859 m ago

What kind of checks do Virgin do to see if you are actually a new …What kind of checks do Virgin do to see if you are actually a new customer? Can you sign up under a different name and bank account?


When I spoke to Virgin the other day they said that the address isn’t eligible for new customer offers until it’s has no service for 3 months.
oldskoo112 m ago

Really want to like this deal but it’s virgin media and I really do a …Really want to like this deal but it’s virgin media and I really do appreciate some people have a good experience. For me, terrible customer service, the headline speeds mean nothing. Awful jitter, 100, 200, 350Mbps is no good when streaming quality is terrible from jitter and even packetloss. Shame really as fibre to home is exactly what we all should get in 2018/19 from bt too.


This is how I feel, but the reality is you have to pick the best from a bad bunch. Prior to this I was on TalkTalk for 18.95 a month with 2mb down and 0.7 up. In fairness no issues until I tried to cancel which is when I had to deal with customer services, that was a story in itself!

My view is that they are all poo. But you have to weigh up what's important to you DL, UL, Cost and Customer Service, some will make compromises on some of those things.

Regardless, it's good to see VM starting to compete with BT, if you're in a good VM area you're quids in with this deal!
Edited by: "Kilbers" 20th Nov 2018
lewwylee5 m ago

How do I turn on my marketing preferences


Login online > My Profile > My Preferences > Edit these preferences.
sam_of_london16 m ago

Just hang up try with different agent . I have tried this at several …Just hang up try with different agent . I have tried this at several places and it always works. But takes time and patience.


Was this after just joining or trying to renew?
pjwillo5 m ago

When I spoke to Virgin the other day they said that the address isn’t e …When I spoke to Virgin the other day they said that the address isn’t eligible for new customer offers until it’s has no service for 3 months.


It is not true , comparison websites etc let you sign up again as soon as you leave them and manage to get the new self setup hub again . They try to scare you to death on phone . If you record it , you can easily take them to trading standards / offcomm etc for spreading fear and lies.
Kilbers3 m ago

Login online > My Profile > My Preferences > Edit these … Login online > My Profile > My Preferences > Edit these preferences.


Damn I’ve had that ticked for nearly 3years no wonder I’ve had no deals come in emails or the post lol
Terrible company. Terrible service in my area. On 100mb deal got 2-5mb at peak times all of the time
samspud3 m ago

Terrible company. Terrible service in my area. On 100mb deal got 2-5mb at …Terrible company. Terrible service in my area. On 100mb deal got 2-5mb at peak times all of the time


Claim compensation from them if you got the time
sam_of_london10 m ago

It is not true , comparison websites etc let you sign up again as soon as …It is not true , comparison websites etc let you sign up again as soon as you leave them and manage to get the new self setup hub again . They try to scare you to death on phone . If you record it , you can easily take them to trading standards / offcomm etc for spreading fear and lies.


This is spot on. Sadly Apple are control freaks (in fairness to keep the OS stable) but on Android you can download an app called Cube ACR which will automatically record incoming and outgoing calls for you without having to open it or do anything. I've started using this after a bad experience and now I'm armed with nothing but a silo of modern warfare call logs.
lewwylee9 m ago

Damn I’ve had that ticked for nearly 3years no wonder I’ve had no deals com …Damn I’ve had that ticked for nearly 3years no wonder I’ve had no deals come in emails or the post lol


Yeah tell me about it, we live and learn
good deal. retentions offered me 200mb, tv fun bundle and phone package with one month free then £40 a month for 18months, 12 month contract.
Damm, my contract ain't up until early next year.
Got the Player TV bundle few weeks ago with 100MB / weekend calls for £32pm with £144 cashback through Quidco Compare. Took it down to £240 after I wangled free installation with VM. Worth checking if this deal is still on with them, otherwise this would be cheapest VM deal.
Edited by: "toffee_paul" 20th Nov 2018
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