£12 - £17 of points for a £40 spend at Simply Games - Zoom - Game - Base (via Rakuten) - can be converted to retailer voucher such as Currys - Tesco
186°Expired

£12 - £17 of points for a £40 spend at Simply Games - Zoom - Game - Base (via Rakuten) - can be converted to retailer voucher such as Currys - Tesco

21
Found 7th Nov
If you are planning to spend £40+ anyway with retailers such as Simply Games, Zoom, Game, Base, etc you could get £12 - £17 points back on your spend via Rakuten, which you can covert to an online shopping voucher for retailers such as M&S, Currys, Tesco (£5/£10 denominations).


  • Get 1200 Superpoints (worth £12) when you spend £40+ at retailers Simply Games, Zoom, Game, Base, HMV, Music Magpie, Zavvi, Wordery via the Rakuten shopping portal. Reviewing the terms the maximum points earn is 10,000 points e.g. 10 transactions of £40+


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  • If you are a new Rakuten shopping customer you will also get an additional 500 Superpoints (worth £5) for signing up (min spend of £20 within 60 days of signup)

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  • Based on the website, states that points should normally be credited within 2-3 weeks from purchase. Once they have been credited you can redeem them for your online shopping voucher which will be in the form of a digital code (should take one working day)

Check the merchant page for any exclusions

21 Comments

I made 4 orders last time this offer was on for 1000 bunus points , followed the terms to the letter and got rewarded just 1 lot of 1000 points , currently chasing the other 3000 points and don't want to order anything more until this gets sorted.


Hopefully it'll get sorted before the promotion ends on 13th November.

I have seen this offer a few times now, was it ever confirmed if preorders work? Thanks.

Spent £45 at Game during the anniversary 1000 points promo and only got the basic points from Game. Rakuten are "looking into it". I won't hold my breath.

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m.ad1 h, 12 m ago

Spent £45 at Game during the anniversary 1000 points promo and only got …Spent £45 at Game during the anniversary 1000 points promo and only got the basic points from Game. Rakuten are "looking into it". I won't hold my breath.



How did you contact them I have the same prob?...

m.ad1 h, 52 m ago

Spent £45 at Game during the anniversary 1000 points promo and only got …Spent £45 at Game during the anniversary 1000 points promo and only got the basic points from Game. Rakuten are "looking into it". I won't hold my breath.

In the exact same position as you mate this would be a great deal if it wasn't so hit and miss, I miss the old rakutan.

They responded by asking for the email receipt showing order confirmations from my orders , wtf ! They awarded the damn base points on the transaction ..... lets see how they play this.
Their reputation on here , especially for offers like these will take a massive hit if they try and pull a fast one and attempt to evade issuing the points.
Seems many others were affected by this too.

mrmcdermot21 m ago

In the exact same position as you mate this would be a great deal if it …In the exact same position as you mate this would be a great deal if it wasn't so hit and miss, I miss the old rakutan.



It seems its mostly 'miss' from the comments on here.

mrmcdermot28 m ago

In the exact same position as you mate this would be a great deal if it …In the exact same position as you mate this would be a great deal if it wasn't so hit and miss, I miss the old rakutan.

Play.Com rip.

Original Poster

@m.ad@rooney10@McDermott@mattr

Wasn't aware that from recent promotions there was an issue in points fulfilment - know sometimes there are issues around points fulfilment, but they should be fulfilling points promos within 3 weeks as per what they say on their website.

How long has it been?

Going to expire this for the moment given the feedback.

Chanchi328 m ago

@m.ad @rooney10 @McDermott @mattr Wasn't aware that from recent promotions …@m.ad @rooney10 @McDermott @mattr Wasn't aware that from recent promotions there was an issue in points fulfilment - know sometimes there are issues around points fulfilment, but they should be fulfilling points promos within 3 weeks as per what they say on their website. How long has it been?Going to expire this for the moment given the feedback.


Ordered on 4th October. Unlike Quidco/TCB, you are not notified if the transaction has tracked. Eventually got basic points around 22nd October and started chasing. Forwarded confirmation email as requested on the 31st, and heard nothing since.

Took a punt on it, I want some more Judge Dredd case files from Wordery anyway. Thanks.

Not sure why expired as the offer is still live till 13th of November I think, and dont see this one posted elsewhere.

Just to add to others comments regarding problems with getting the bonus points, was the first time I used them since the old ratuken/play.com ceased a few years ago, about a month ago they sent the promo email for 1000 bonus points, 4 times four different end dates and said shop as many times as you like for this offer, they dont track at the time of purchase, but after about 3 weeks on a monday they seem to update it.

All 4 have now tracked but only two had the bonus points awarded, I met the minimum spend excluding vat and all four shops where at HMV, since they tracked fine in the end no real reason why only two would show bonus points, to the person that asked one of the bonus points where awarded successfully for an order that was a pre order, but the other was not on an order that was only part pre order nor on the other that had no pre-order at all, so seems very random.

As poster has said they are now offering an extra 1200 points but I wont be doing it again unless they sort it out and had no reply to online enquiry as yet. I presume they are not doing very well competing against TCB/Quidco as their offering appears very generous but they keep upping it to entice new users, maybe their UK outfit will fold after Christmas, though they are successful overseas.

ps to the person that spent £45 at Game, was that before or after VAT? I dont think they count VAT in their minimum spend, so you have to order over £48 I believe to qualify.
Edited by: "dm01" 7th Nov

I always had the bonus points awarded so far, but only did one order each promotion. A Zavvi order was about £43, not sure if they perhaps include VAT then. The only thing I wondered is if you use a Rakuten voucher for the same shop from a previous promotion, does that affect it? Of course probably have to increase initial spend to keep qualifying amount valid. Couldn't see in T and Cs unless I was being blind lol.
Edited by: "heathenmagic" 8th Nov

dm0115 h, 51 m ago

Not sure why expired as the offer is still live till 13th of November I …Not sure why expired as the offer is still live till 13th of November I think, and dont see this one posted elsewhere.Just to add to others comments regarding problems with getting the bonus points, was the first time I used them since the old ratuken/play.com ceased a few years ago, about a month ago they sent the promo email for 1000 bonus points, 4 times four different end dates and said shop as many times as you like for this offer, they dont track at the time of purchase, but after about 3 weeks on a monday they seem to update it.All 4 have now tracked but only two had the bonus points awarded, I met the minimum spend excluding vat and all four shops where at HMV, since they tracked fine in the end no real reason why only two would show bonus points, to the person that asked one of the bonus points where awarded successfully for an order that was a pre order, but the other was not on an order that was only part pre order nor on the other that had no pre-order at all, so seems very random.As poster has said they are now offering an extra 1200 points but I wont be doing it again unless they sort it out and had no reply to online enquiry as yet. I presume they are not doing very well competing against TCB/Quidco as their offering appears very generous but they keep upping it to entice new users, maybe their UK outfit will fold after Christmas, though they are successful overseas.ps to the person that spent £45 at Game, was that before or after VAT? I dont think they count VAT in their minimum spend, so you have to order over £48 I believe to qualify.



You do not have to order over £48 to qualify, I spent £45 on 4 separate orders and all tracked but only 1 was awarded the bonus points. If the spend had to be £48 or over then none would have had a bonus awarded.
It is completely random and I doubt very much this is an error either , their customer service is shoddy to say the least.

I went through all their terms and conditions and there was nothing to state that VAT did not count towards your spend.

Op was right to expire as Rakuten are unlikely to award the promotional points that they are advertising , its disgusting.

mattr7th Nov

How did you contact them I have the same prob?...


Just received email - 1000 points credited

Same here. The 3000 missing points arrived in my account yesterday and had an email confirmation from them today.

Still, customer service very slow to respond and had to chase but we got there in the end.

Wouldn't jump on any future promotions but would possibly bear them in mind if I was going to make a purchase anyway.

Original Poster

m.ad49 m ago

Just received email - 1000 points credited



rooney101 m ago

Same here. The 3000 missing points arrived in my account yesterday and had …Same here. The 3000 missing points arrived in my account yesterday and had an email confirmation from them today.Still, customer service very slow to respond and had to chase but we got there in the end.Wouldn't jump on any future promotions but would possibly bear them in mind if I was going to make a purchase anyway.



Glad it's been sorted

Chanchi327th Nov

@m.ad @rooney10 @McDermott @mattr Wasn't aware that from recent promotions …@m.ad @rooney10 @McDermott @mattr Wasn't aware that from recent promotions there was an issue in points fulfilment - know sometimes there are issues around points fulfilment, but they should be fulfilling points promos within 3 weeks as per what they say on their website. How long has it been?Going to expire this for the moment given the feedback.



Only just seen this - raised via the email address above today. Transaction was end of August. I'll confirm what they reply with. The base points were added, just not the bonus points...

Getting no response from them at all...
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