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2 X Creative Inspire T10 2.0 Speakers 5w Satellite Speakers - £23.99 @ Argos / Ebay
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2 X Creative Inspire T10 2.0 Speakers 5w Satellite Speakers - £23.99 @ Argos / Ebay

£23.99£35.9933%eBay Deals
35
Posted 28th Sep

This deal is expired. Here are some options that might interest you:

Old speakers, but still a bargain at this price I'd say.
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  • Inspire T10
  • 2.0 Desktop Speakers
  • True two-way speaker system delivers vivid bass and pristine highs at an affordable price.

  • Black.
  • A perfect combination of style and performance, the inspire t10 is a revolutionary breakaway from traditional speaker design. With a glossy finish augmented by an acoustically slanted front, the inspire t10 re-introduces desktop speakers in a whole new light, be it for your pc, mac or mp3.
  • Imagine being able to pick up even the soft clamour of a 'ride' cymbal in a slow rock song. With a dedicated tweeter and two-way design, you can fully appreciate performances that are rich in high frequencies, such as those with clarinets and strings.
  • Easy install.
  • Plug and play.
  • iPod compatible.
  • Headphone jack.
  • Speaker information.
  • 2 x 5 watt satellite speakers.
  • Total power output 10W.
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I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.

Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!

So, be aware that customer support may not be great.
Edited by: "louiselouise" 28th Sep
louiselouise28/09/2019 18:58

I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died …I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!So, be aware that customer support may not be great.


Wow! You paid too little?!? That's disgusting. I wouldn't purchase their items again if I had this experience!
35 Comments
These are great speakers. I've had a pair for around 12 years and still going strong other than a slight crackle with the volume at low level. Nice sound and decent bass.
I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.

Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!

So, be aware that customer support may not be great.
Edited by: "louiselouise" 28th Sep
louiselouise28/09/2019 18:58

I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died …I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!So, be aware that customer support may not be great.


Wow! You paid too little?!? That's disgusting. I wouldn't purchase their items again if I had this experience!
Shoobz28/09/2019 19:03

Wow! You paid too little?!? That's disgusting. I wouldn't purchase their …Wow! You paid too little?!? That's disgusting. I wouldn't purchase their items again if I had this experience!



I was a bit flabbergasted, to put it lightly. Never heard that response before from any Customer Service rep!

(Had to look up the invoice) - I paid £15.99 for them - they asked me to email the invoice originally.

Btw, about the T40 Mk II speakers - after much to-ing and fro-ing with emails (and me thinking I was getting somewhere) they then informed me they don't manufacture them any more, and couldn't proceed further. Yet they still sell them on Amazon UK!

The T10 speakers above have similar Power/Tone buttons, but can't say if those will suffer the same fate.
Edited by: "louiselouise" 28th Sep
That has put me off
Great price have some heat!
louiselouise28/09/2019 18:58

I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died …I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!So, be aware that customer support may not be great.


Where did you buy them from? Who was the seller/retailer?
Crossbow28/09/2019 19:49

Where did you buy them from? Who was the seller/retailer?



ebay/onogo-store for £15.99 - discussed them here at the time (even though the Deal post was for 7dayshop).

End of February means I'll have had them for around seven months, actually. Still not that long, considering I baby my headphones.
Edited by: "louiselouise" 28th Sep
louiselouise28/09/2019 19:52

ebay/onogo-store for £15.99 - discussed them here at the time (even though …ebay/onogo-store for £15.99 - discussed them here at the time (even though the Deal post was for 7dayshop).


Did the eBay store/listing mention any warranty?

And the speakers were from?

eBay is a law unto itself & buying from them is always risky especially if the seller is not a regular retailer as well (ike Amazon, Argos, eBuyer, etc) who don't follow common consumer laws - I buy a lot from them, but know if something goes wrong, there's usually no warranty, even with the manufacturer. Retailers like Amazon I've never had a problem with claiming under the 1-year warranty.

Also worth reading through these links regarding the CRA2015 & claiming under warranty, etc...
which.co.uk/con…act
which.co.uk/con…red
which.co.uk/con…uct
which.co.uk/con…tee
Edited by: "Crossbow" 28th Sep
Crossbow28/09/2019 20:07

Did the eBay store/listing mention any warranty?And the speakers were …Did the eBay store/listing mention any warranty?And the speakers were from?eBay is a law unto itself & buying from them is always risky especially if the seller is not a regular retailer as well (ike Amazon, Argos, eBuyer, etc) who don't follow common consumer laws - I buy a lot from them, but know if something goes wrong, there's usually no warranty, even with the manufacturer. Retailers like Amazon I've never had a problem with claiming under the 1-year warranty.Also worth reading through these links regarding the CRA2015 & claiming under warranty, etc...https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act?https://www.which.co.uk/consumer-rights/advice/how-to-get-a-faulty-product-replaced-or-repairedhttps://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-producthttps://www.which.co.uk/consumer-rights/advice/when-can-i-use-a-manufacturers-warranty-or-guarantee



The ebay listing for the Creative HITZ WP380 Headphones isn't there any more but it's still on the onogo online store. I'm wearing wired headphones again, I have plenty of those, at least, and a mobile phone that allows me to use them
Edited by: "louiselouise" 28th Sep
louiselouise28/09/2019 20:17

The ebay listing for the Creative HITZ WP380 Headphones isn't there any …The ebay listing for the Creative HITZ WP380 Headphones isn't there any more but it's still on the onogo online store. I'm wearing wired headphones again, I have plenty of those, at least, and a mobile phone that allows me to use them


Did you not approach the eBay-onogo store when the headphones stopped working?

And where were the T40 Mk II speakers from?
Good price not sure how they will sound but using the T40's now for over 2 years and they are still going strong.
louiselouise28/09/2019 18:58

I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died …I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!So, be aware that customer support may not be great.


I had a similar experience with Creative over 15 years ago over a sound card that cost me over £100. £100 15 years ago was a lot of money and was supposed to be pretty much the best on the market. It failed and they didn't want to know. I've never bought a Creative product since.

I'm also an IT consultant and often have to build new PCs for businesses/people or just give advice on what to buy. Likewise, none of the machines I build for anyone ever has a Creative component in them nor have I ever advised it since then.
This speakers are brilliant. I have a pair that have been used daily since about 2005 ? They did develop a nasty crackle on the ON switch/volume control - but that was quickly sorted with some contact spray from Maplins and has been fine since.

They have a line in and headphone socket on the powered speaker so you can have them hooked up to your pc, use headphones from them and also line in another device.

I wanted to get my son a pair for his PC but at the time the cheapest I could find them was £40. So I opted for the creative pebble speakers which are pap in comparison.

I did read that the T10 have been updated since I purchased all those years ago and now have an eco cut out after x mins inactivity?
Crossbow28/09/2019 20:24

Did you not approach the eBay-onogo store when the headphones stopped …Did you not approach the eBay-onogo store when the headphones stopped working?And where were the T40 Mk II speakers from?



Nope, didn't contact the ebay seller, mistakenly thought Creative would help.

The T40 MkII speakers were also from ebay. They were great when they worked, btw, just didn't expect the power/volume button to stop working.
louiselouise28/09/2019 18:58

I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died …I'm in a bit of a huff with Creative. I had T40 Mk II speakers that died (the volume on/off knob, fnar, failed) and they couldn't help, this was a few months ago.Got an email earlier from them about headphones (4 months old!) I bought that also failed and they told me I'd paid too little for them and they couldn't help either!So, be aware that customer support may not be great.


Its quite clear from the email that you bought from a private seller on ebay or even a business thats reselling creative stuff. If they dont give any warranty, Creative would never give you a warranty.
Its the same with most companies where warranty is only available to the original purchaser when bought from an authorised place not an ebay shop or a seller.

Buy from a good place or authorised retailer that provides a warranty. As simple as that.

I dont see them doing anything wrong as does every graphics card company for instance as they never give warranty to the 2nd owner of the item.
abhijitdash12328/09/2019 21:03

Its quite clear from the email that you bought from a private seller on …Its quite clear from the email that you bought from a private seller on ebay or even a business thats reselling creative stuff. If they dont give any warranty, Creative would never give you a warranty.Its the same with most companies where warranty is only available to the original purchaser when bought from an authorised place not an ebay shop or a seller.Buy from a good place or authorised retailer that provides a warranty. As simple as that.I dont see them doing anything wrong as does every graphics card company for instance as they never give warranty to the 2nd owner of the item.



They're not a private seller, as far as I can see, onogo seems to be based in Jersey - they have Amazon and ebay stores. You might think Creative's reply was reasonable, I don't agree with you. It's ridiculous to use the excuse of me not having paid enough!

1. This limited hardware warranty extends only to the original end-user purchaser and holder of this warranty ("You" or "Your") and is not transferable or assignable to any subsequent purchaser.

May we please ask you to contact the seller as the price sold for this product is far too low from our selling price?

I didn't understand the first point they made as it's not my concern how an ebay business seller sources their stock.

Creative also told me they don't manufacture T40 MkII speakers any more, even though Amazon UK themselves still sell them.
Edited by: "louiselouise" 28th Sep
Ideally I would want all companies to offer a warranty on items until the warranty is over but the problem is if an item is sold by one person to another its impossible for companies to track when it was bought new and hence the terms about buying from an authorised seller and being the original purchaser.

As to the price you bought it for, i think that statement was saying that you got it for a really low price and they cant authenticate if the item was new or used for the lower price.

I am not justifying what a customer rep may have said but am just saying that its just safer to buy from the right place to use the long warranty etc. And yeah i have had multiple things from creative over the last 15 years and always received great customer service so have no complaints whatsoever.

Anyway coming to the speakers here, they are hot for the price. I have a T20s and they work great even though sometimes crackle but i dont mind small things
louiselouise28/09/2019 21:08

They're not a private seller, as far as I can see, onogo seems to be based …They're not a private seller, as far as I can see, onogo seems to be based in Jersey - they have Amazon and ebay stores. You might think Creative's reply was reasonable, I don't agree with you. It's ridiculous to use the excuse of me not having paid enough!1. This limited hardware warranty extends only to the original end-user purchaser and holder of this warranty ("You" or "Your") and is not transferable or assignable to any subsequent purchaser. May we please ask you to contact the seller as the price sold for this product is far too low from our selling price?I didn't understand the first point they made as it's not my concern how an ebay business seller sources their stock.Creative also told me they don't manufacture T40 MkII speakers any more, even though Amazon UK themselves still sell them.


It means they're used. The warranty is not transferrable from the first owner. Which is perfectly reasonable. The way they were originally treated, used or stored could well be the reason for the fault. You need to be more careful who you buy off.
abhijitdash12328/09/2019 21:21

Ideally I would want all companies to offer a warranty on items until the …Ideally I would want all companies to offer a warranty on items until the warranty is over but the problem is if an item is sold by one person to another its impossible for companies to track when it was bought new and hence the terms about buying from an authorised seller and being the original purchaser. As to the price you bought it for, i think that statement was saying that you got it for a really low price and they cant authenticate if the item was new or used for the lower price.I am not justifying what a customer rep may have said but am just saying that its just safer to buy from the right place to use the long warranty etc. And yeah i have had multiple things from creative over the last 15 years and always received great customer service so have no complaints whatsoever.Anyway coming to the speakers here, they are hot for the price. I have a T20s and they work great even though sometimes crackle but i dont mind small things



I hear what you're saying and for £16 down the drain I'm not that bothered, really. Reading between the lines (and also reading kebabthief's experience) it sounds like Creative just hit you with excuses rather than help.

I too have bought bits and pieces of theirs over the years (maybe not as much as an IT consultant would) and generally been happy, but you might have to be careful if things go wrong.
Pokey28/09/2019 21:22

It means they're used. The warranty is not transferrable from the first …It means they're used. The warranty is not transferrable from the first owner. Which is perfectly reasonable. The way they were originally treated, used or stored could well be the reason for the fault. You need to be more careful who you buy off.



They were NOT used, they were brand new and sealed
. I get the feeling Creative are just "assuming" this because it's an ebay purchase - unfortunately you can't see the description of the item from the invoice.

Some people are a bit cheeky and pretend they buy from new when they haven't - but I'm not. And I wouldn't have bothered chasing up a warranty for used headphones!

Btw, the fault with the WP380 headphones is a notorious one, see here, the hinge breaks after a certain period of wear. I'd assume, a manufacturing/design flaw - and I take good care of my headphones. I have nearly as many headphones as I do watches!
Edited by: "louiselouise" 28th Sep
Decent speakers,had mine around 10 years,used daily for a desktop pc.No problems.
louiselouise28/09/2019 21:34

They were NOT used, they were brand new and sealed. I get the feeling …They were NOT used, they were brand new and sealed. I get the feeling Creative are just "assuming" this because it's an ebay purchase - unfortunately you can't see the description of the item from the invoice.Some people are a bit cheeky and pretend they buy from new when they haven't - but I'm not. And I wouldn't have bothered chasing up a warranty for used headphones!Btw, the fault with the WP380 headphones is a notorious one, see here, the hinge breaks after a certain period of wear. I'd assume, a manufacturing/design flaw - and I take good care of my headphones. I have nearly as many headphones as I do watches!


They may have been brand new but if the seller is not an authorised reseller of the product (ON EBAY!) then it is irrelevant. If I buy a product from anywhere and re-sell it on eBay it is second hand - the fact that it is unopened is irrelevant.

This said, I recommend you first of all discuss with the seller. If they don't help, open a case with ebay (or even PayPal) who I am pretty sure would be able to help. Explain to them that you bought what you thought was (and looked like) a brand new product hence you expect the original manufacturer's warranty to be honoured.

On another note - great deal for these speakers! Have had a pair for a few years, still going strong. Good sound quality for the size.
Edited by: "drbrainsol" 29th Sep
drbrainsol29/09/2019 00:26

They may have been brand new but if the seller is not an authorised …They may have been brand new but if the seller is not an authorised reseller of the product (ON EBAY!) then it is irrelevant. If I buy a product from anywhere and re-sell it on eBay it is second hand - the fact that it is unopened is irrelevant. This said, I recommend you first of all discuss with the seller. If they don't help, open a case with ebay (or even PayPal) who I am pretty sure would be able to help. Explain to them that you bought what you thought was (and looked like) a brand new product hence you expect the original manufacturer's warranty to be honoured.On another note - great deal for these speakers! Have had a pair for a few years, still going strong. Good sound quality for the size.



I'm replying to Pokey who said they were Used. As I said, they were bought from a Business Seller who seem to be reasonably established and have outlets on Amazon, Rakuten, etc.

It WAS a brand new and sealed product (it's not "looked like" or anything of the sort). I know the difference, as a veteran Amazon Warehouse customer. I assume what Creative are clumsily trying to say is that they think the £15.99 price suggests it was Used or Refurbished or whatever not-new would be. Bear in mind, not long ago 7dayshop and ebuyer were selling them for a similar price. As I said before, the ebay invoice doesn't mention the Condition, which was Brand New. So they're likely making assumptions.

Nothing was said about onogo-store not being authorised resellers or any further explanation.

They could have left it at that (whatever issue they have with the seller), but mentioning the price as an additional "reason" is a joke.

The problem also concerned a notorious manufacturing/design fault, which has nothing to do with the seller, though they didn't touch upon that subject.

Creative also told me previously they don't manufacture the T40 MkII speakers any more and couldn't help me further, after much back and forth emailing (wasting my time) months ago. They could have said that in their first reply. Yet they're still available for sale all over the place.

I'll just throw them in the bin and avoid Creative in future.

From a customer's point of view, I assume Creative are operating from the place of, you get zero support unless you spend X amount and buy from Y retailer? How is Joe Bloggs supposed to know this? If this is the case, this probably also applies to this argos ebay item (and 7dayshop, ebuyer, etc), unfortunately.
Edited by: "louiselouise" 29th Sep
louiselouise28/09/2019 20:49

Nope, didn't contact the ebay seller, mistakenly thought Creative would …Nope, didn't contact the ebay seller, mistakenly thought Creative would help.The T40 MkII speakers were also from ebay. They were great when they worked, btw, just didn't expect the power/volume button to stop working.


Think the volume potentiometer has the on off contact built in, so maybe just solder the relevant wires to make it always on, chances are the volume control will still work,just the on off contacts are gubbed
Edited by: "lumsdot" 29th Sep
lumsdot29/09/2019 08:08

Think the volume potentiometer has the on off contact built in, so maybe …Think the volume potentiometer has the on off contact built in, so maybe just solder the relevant wires to make it always on, chances are the volume control will still work,just the on off contacts are gubbed



I sold the Gigaworks T40 MkII speakers Spares And Repairs ages ago (was a bit heartbreaking as I spent so much on them). Someone had a similar issue and I commented on the video.

The last reply (about the T40 MkII), I got in October 2018, was, "Upon checking, the product has been retired for years (End of Service Life*) and Creative no longer manufacture/stock/sell/repair neither the speakers nor its accessories. If that is not an option, and if you might be considering of purchasing a new speaker system to replace the current one, we can arrange a 10% discount code to use at Creative Online Store. If interested, please reply to this email and we will get back to you."

I referred to this video (albeit in French) of T20 speakers (similar system of knobs, har). Too techie for me but it wasn't an economical repair when I started asking around.

I've had a reply from Creative again today but I'm not going to bother posting it on here.
Edited by: "louiselouise" 29th Sep
louiselouise29/09/2019 10:20

...I've had a reply from Creative again today but I'm not going to bother …...I've had a reply from Creative again today but I'm not going to bother posting it on here.


Are they monitoring this?
As I had exactly the same problem with the same speakers - the contact/resistance whatever on the volume knob failed, I contacted creative who checked the serial no and said it was really, really old so buy new ones (words to the effect of)
i now know i made a mistake buying their e5 DAC - as that will break at some point soon i bet and they will not help.

i will stick to logitec for pc gadgets - their customer support is first class. Their European team are as good as US customer support.
stressedman29/09/2019 11:28

Are they monitoring this?As I had exactly the same problem with the same …Are they monitoring this?As I had exactly the same problem with the same speakers - the contact/resistance whatever on the volume knob failed, I contacted creative who checked the serial no and said it was really, really old so buy new ones (words to the effect of)i now know i made a mistake buying their e5 DAC - as that will break at some point soon i bet and they will not help.i will stick to logitec for pc gadgets - their customer support is first class. Their European team are as good as US customer support.



Not sure how widespread this volume/power knob problem with the T40 MkII (or the lesser but similar design T20) speakers is - Creative initially gave me a run-down of troubleshooting steps to try first (I'd quote here, but they're pretty common sense) and there was no suggestion they knew of any issue.

The last email I got from them was basically, oops, this is now End Of Life, here's 10% off, which they could have said in the first reply.

But I'm sorry to hear you had the same problem, and I appreciate you not trying to blame me for the lack of customer support!
Edited by: "louiselouise" 29th Sep
I'm not blaming anyone for anything, some of the previous comments were... Interesting (?)
American customer service is second to none, and most Americans can't even be bothered to try! UK customer service really needs to be at that level of they want to retain us!
stressedman29/09/2019 12:10

I'm not blaming anyone for anything, some of the previous comments were... …I'm not blaming anyone for anything, some of the previous comments were... Interesting (?) American customer service is second to none, and most Americans can't even be bothered to try! UK customer service really needs to be at that level of they want to retain us!



Unfortunately, I think they are based in the US - when I corresponded by email about the T40 MkII speakers nearly a year ago I'd get some replies in the middle of the night.

The emails are signed "Creative Labs Pte Ltd Worldwide Customer Response"
whaaa...
Received mine a few days ago and just got round to unboxing them and giving them a try before I take them into work. To give some context my 'daily' audio use consists of my old, but trusty Logitech Z5500's which I love, have taken a HAMMERING over the years, have survived a move across the globe to the other side of the world anf back and still sound as good as the day I purchased them around 12/13 years ago. I also regularly use KRK Rokit 8's for home monitoring/DJ use, with Sennheiser HD25s, and Sennheiser momentum and Klipsch S4 in-ears...

I was dubious and really wasn't expecting much for the price... But what an absolute STEAL!? For the price they really do sound great. Not amazing, but for what these will get used for at work they'll be more than adequate and considering the price I paid, I'm absolutely chuffed!! Thanks @MrSwitch!!
Edited by: "D4NVT" 3rd Oct
D4NVT03/10/2019 20:23

Received mine a few days ago and just got round to unboxing them and …Received mine a few days ago and just got round to unboxing them and giving them a try before I take them into work. To give some context my 'daily' audio use consists of my old, but trusty Logitech Z5500's which I love, have taken a HAMMERING over the years, have survived a move across the globe to the other side of the world anf back and still sound as good as the day I purchased them around 12/13 years ago. I also regularly use KRK Rokit 8's for home monitoring/DJ use, with Sennheiser HD25s, and Sennheiser momentum and Klipsch S4 in-ears...I was dubious and really wasn't expecting much for the price... But what an absolute STEAL!? For the price they really do sound great. Not amazing, but for what these will get used for at work they'll be more than adequate and considering the price I paid, I'm absolutely chuffed!! Thanks @MrSwitch!!


No problem, you are welcome
Sorry for hijacking, but this is worth pointing out as it shows how slippery/confusing? Creative are (about my few-months-old MP-380 headphones bought from ebay, which has a common fault - now turning into a bit of a saga).

There has been a bit of correspondence with Creative over the last few days. They wanted me to confirm where onogo sourced their stock as they're not authorised Creative sellers - of course, onogo-ebay didn't answer the question, and instead, suggested I may have broken the headphones out of carelessness.

The ebay seller says,

“Hello ,
Thank you for getting in touch with us.
I'm afraid we cannot assist you further due to being over 3 months since your purchase and according to the policy the return period has expired.
Therefore if the product is faulty you will have to contact the manufacturer directly.
Please note that you will have to prove that the fault existed at the time of delivery and wasn’t caused by, for example, an accident or misuse.
Regards,
Leena
Customer Service Agent
Onogo“


This today from Creative:

"We have stopped production of the Hitz WP-380 and we do not have stocks for replacement anymore, which is the reason why we were asking the questions in our earlier email.
Thus, if you would like to proceed with a replacement, we can only suggest any of the latest headsets available at our website, uk.creative.com,
upon payment of the out-of-warranty fee (which will depend on the model of your preference).
Our apologies again on the inconvenience caused.
Regards,
Rico
Creative Labs Pte Ltd
Worldwide Customer Response"

"Out Of Warranty fee"? Do they make this up as they go along? First I've heard of this.

Think I should just cut my losses and give up.
Edited by: "louiselouise" 5th Oct
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