2 Years Line rental for only £199.99 - Bargain! (Origin Broadband)
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2 Years Line rental for only £199.99 - Bargain! (Origin Broadband)

15
Found 29th Jan 2015
I was recently looking to save some money on my line rental and came across a company called "Origin Broadband" after noticing their low price of £199 for 2 years line rental, I immediately made an inquiry! They're based in South Yorkshire, although provide service to the entire UK, they also provide broadband seperately! The £199.99 deal was paid up front, and saved me around £200 against my previous deal on BT.

15 Comments

Spam sandwich anyone?

I wouldn't risk upfront payments with unknown small companies, what happens if they are useless and even worse go out of business. Ice cold Spam!

Our History

Autumn 2014


The collapse of the Digital Region network hit us hard due to a large number of customers losing service. We've made a lot of mistakes primarily due to our being a young, growing company that was trying to deal with such a large scale and unique supplier closing

SIGN ME UP.

The South Yorkshire Digtial Region was an unmitigated disaster. I wouldn't blame these guys though. It was terrible mismanagment by local government. A fibre network that was supposed to cover 100,000 people. Only about 3000 people signed up because non of the big ISPs would agree to the terms. Wasted about a million quid in taxpayers money on top of the EU money that was used to set it up.

I only found out about after it appeared on Look North because it was such a balls up. I still got a couple of years of rock solid 40mb fibre connection before it went under. Now I'm back on 3.5mb ADSL because BT held off putting infinity in due to this disaster.

I was with another unheard of company littlebigone.com before being transferred to Chess, who are possibly the most useless cowboy outfit ISP to have ever existed. /rant
Edited by: "kilboy" 29th Jan 2015

Small or not the worse thing was Origin knew that the lines were going to be cut off and even informed some Buiness customers but did NOT inform most home users. They found out when there line went.

That's bad customer service wether it's someone else's fault or not

Best advice is you're paying this much money up front for anything, pay by credit card and then if it goes belly up you can always claim of the credit card company.

thinkiwillhaveit

Small or not the worse thing was Origin knew that the lines were going to … Small or not the worse thing was Origin knew that the lines were going to be cut off and even informed some Buiness customers but did NOT inform most home users. They found out when there line went.That's bad customer service wether it's someone else's fault or not



I looked in to mention this as my friend had it happen, cowboys!

Terrible company. Cut me off in August along with the rest of their customers with no notice. Not heard anything from them since, ended up doing a direct debit chargeback. Stay well clear!

As a customer of Origin Broadband, I feel compelled to respond to many of the nonsense comments.
Origin are not a new company, they have been in business for a while and have been recipients of many small business awards.
The digital region project was a governent and European funded scheme which successfully delivered fibre to something like 98% of south Yorkshire. unfortunately , while the infrastructure was brilliant, the management team and marketing department were so incompetant that only a few thousand customers joined the network. This was because of several problems, not least the fact no one had heard of, or knew of the existence of the scheme. indeed, when it was canned recently, numerous neighbours and others attending local meeting were totally oblivious of fibre in the area. BT openreach were extremely obstructive, with Ofcom stepping in several times. The abuse Origin got at the end of the scheme was because of a 2-3 week delay for many people during which time they were without any service.
The problem was BT has no obligation to migrate SLU customers (Ofcom failed here) and as such left everyone to cease. Origin got the blame for this but their hands were tied and BT pretty much tried to hold them to ransom.

I have never had such great service from any isp (including Zen, be and gioserve - all highly rated).

since the end of DR, they have invested massively and are the only small ISP with LLU presence in many s York's exchanges. they tweaked an extra 2mb out of my poor line (long way from the exchange) which you won't get from any of the big faceless Isp's.
I have no fibre at my cabinet currently as BT have stopped the rollout pending BDUK backhander payments

sorry for the long rant, I feel very strongly about this. The corrupt BT and other big isps disgust me.
also origin don't restrict access to any of the many sites BT et al. block. if you think this isn't an issue, remember India blocked github recently, are our government any less naive?

Tdrtnlz

Terrible company. Cut me off in August along with the rest of their … Terrible company. Cut me off in August along with the rest of their customers with no notice. Not heard anything from them since, ended up doing a direct debit chargeback. Stay well clear!



It wasn't origin who cut you off, the government stopped funding the network and BT openreach screwed all SLU customers.
unless you are Spencer of course...

kilboy

The South Yorkshire Digtial Region was an unmitigated disaster. I … The South Yorkshire Digtial Region was an unmitigated disaster. I wouldn't blame these guys though. It was terrible mismanagment by local government. A fibre network that was supposed to cover 100,000 people. Only about 3000 people signed up because non of the big ISPs would agree to the terms. Wasted about a million quid in taxpayers money on top of the EU money that was used to set it up. I only found out about after it appeared on Look North because it was such a balls up. I still got a couple of years of rock solid 40mb fibre connection before it went under. Now I'm back on 3.5mb ADSL because BT held off putting infinity in due to this disaster. I was with another unheard of company littlebigone.com before being transferred to Chess, who are possibly the most useless cowboy outfit ISP to have ever existed. /rant



More like 150 million, but the reason it failed was as much down to business politics. Big isp's had too much to lose going against BT. I believe LBO collapsed on the back of the end of it, and being unable to provision new customers.

BT are dragging their feet with infinity because if they hang on a year or two, they qualify for BDUK grants. Our cabinet has fibre, it was due to go live end Sept but the bduk deal (agreed once DR was destroyed) was announced just before and now they are refusing to enable it as they will get given tax payers money to do so if they wait until next year

cynikill

As a customer of Origin Broadband, I feel compelled to respond to many of … As a customer of Origin Broadband, I feel compelled to respond to many of the nonsense comments.Origin are not a new company, they have been in business for a while and have been recipients of many small business awards. The digital region project was a governent and European funded scheme which successfully delivered fibre to something like 98% of south Yorkshire. unfortunately , while the infrastructure was brilliant, the management team and marketing department were so incompetant that only a few thousand customers joined the network. This was because of several problems, not least the fact no one had heard of, or knew of the existence of the scheme. indeed, when it was canned recently, numerous neighbours and others attending local meeting were totally oblivious of fibre in the area. BT openreach were extremely obstructive, with Ofcom stepping in several times. The abuse Origin got at the end of the scheme was because of a 2-3 week delay for many people during which time they were without any service. The problem was BT has no obligation to migrate SLU customers (Ofcom failed here) and as such left everyone to cease. Origin got the blame for this but their hands were tied and BT pretty much tried to hold them to ransom.I have never had such great service from any isp (including Zen, be and gioserve - all highly rated).since the end of DR, they have invested massively and are the only small ISP with LLU presence in many s York's exchanges. they tweaked an extra 2mb out of my poor line (long way from the exchange) which you won't get from any of the big faceless Isp's. I have no fibre at my cabinet currently as BT have stopped the rollout pending BDUK backhander payments sorry for the long rant, I feel very strongly about this. The corrupt BT and other big isps disgust me. also origin don't restrict access to any of the many sites BT et al. block. if you think this isn't an issue, remember India blocked github recently, are our government any less naive?



If your right or wrong it does not matter, Correct Customer Service would inform customers that the lines are going off. They did NOT, they only informed Business customers

thinkiwillhaveit

If your right or wrong it does not matter, Correct Customer Service would … If your right or wrong it does not matter, Correct Customer Service would inform customers that the lines are going off. They did NOT, they only informed Business customers



I have heard others say that and i have no reason to doubt you but I am not a business customer and I was contacted by email and by phone on multiple occasions. I do not understand how people were not aware that DR was shutting down, it had made online and printed press/media on numerous occasions. Prior to switch-off, i had decided to stay with Origin afterwards and was informed there was risk of downtime. The Sub-Loop Un-bundling which was at the heart of DR was pretty unusual and as such, BT were not governed by any of the regulations which are in place to protect consumers in other cases. The fact BT were unable to process and 'de-tag' the affected lines was the main cause of the delays. Based on everything I have heard, it was BT who behaved disgracefully. Were you one of the lucky ones who had the option of fibre in your local cabinet or are you also relegated to 3rd world service while BT wait for their black money?

Origin were by no means faultless, but given the circumstances, i felt, and still do that they were still a better alternative than the big ones. I has 4G dongles delivered personally by senior management on two separate occasions - that is service in the face of adveristy

Has anyone had any experience in buying the line rental from Origin and the broadband from a different provider?
Even when buying broadband from Origin themselves, according to their website quote, the price for line rental is £274 for 2 years. So it would be weird if one could buy line rental from them for £74 off that together with their own broadband.

I recently got it and Short and plain ... steer away

It takes more than an hour to wait on the phone line to speak to their customer service which are not amazingly happy to help.
You would not get any replies to you emails or complaints.
They may even charge you extra which you may completely struggle to get back.
I have constant issues with DSL and the speed dropping out but guess what I cannot do much about it.
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