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20 mb Cable broadband for 29.99 pm
20 mb Cable broadband for 29.99 pm

20 mb Cable broadband for 29.99 pm

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Hi guys for you all looking for signing up to new broadband service . Virgin are currently offering 20mb broadband for 12month for £29.99, which is normally at 38. i have been with virgin for 2 years now and the broadband service seems to be quite reliable cant say too much about the customer service though.Anyways check it out as the offer ends 30th June.

56 Comments

22mb ADSL Unlimited Broadband £24.99 p/m for life here - ukonline.net/home/

Dont bother with it, the bandwidth limitations means the service is really poor between 16:00 - 00:00.. Im lucky if i can get more than 5mb during the peak times.. Im not alone head over to Cableforum and take your pick at all the issues..]http//ww…12/

Swomp :thumbsup:

22mb IF you live withing a few hundred meters of the exchange.

Cable works differently, its speed is not dependant on how far from the exchange you are.

Plus it doesnt slow down when its peak time (when lots of others in you area use the Internet at once)

Definitely worth phoning and haggling with them. I managed to get a package with XL phone, L TV and XL broadband for £45pm all-in

As a side question: how is Virgin Media generally these days?

I was with Telewest a few years ago, and NTL before that, and neither company knew their a**e from their elbow. It was very common to sit on hold for 30 mins to talk to someone about their incomprehensible bills. I've avoided them both like the plague since then, but just interested to know if anything has gotten better with Virgin?

I'm lucky to get a skanky 4mb connection from my crappy BT line and all this talk of 20Mb gets my interest going! I never had a problem with the cable service from Telewest or NTL, it was their terrible customer service that put me off.

Do you think I could haggle with them to fit cable from the bottom of the road to the top where I am ?

It's not ADSL so it's the best you can get in the UK.
I've not had a problem with it and get top speeds all the time.

Banned

Bryan839

22mb ADSL Unlimited Broadband £24.99 p/m for life here - … 22mb ADSL Unlimited Broadband £24.99 p/m for life here - ]http://www.ukonline.net/home/

What monthly download limits do these lot enforce. The FUP says unlimited but I suspect that's a lie!

Janeyjugs

Definitely worth phoning and haggling with them. I managed to get a … Definitely worth phoning and haggling with them. I managed to get a package with XL phone, L TV and XL broadband for £45pm all-in



I've got a similar package too... XL TV, L Phone, XL Broadband for around £42 p/m

i got the same XL TV and BB and L phone for £40p/m

LOL haggle like your life depends on it

It's not a lie as you are allowed unlimited downloads (you don't have to pay for extra gigs of download).

Basically, between 4pm and Midnight you're allowed to download 3gig at full speed, then they reduce your download rate to 5mb for four hours. Then it goes back to normal. If you download another 3gig in that time period it halves your speed for another four hours.

The .75gig limit is for people on the 4mb tariff, and even then they don't cut you off, just halve your speed to 2mb for four hours.

Even with this policy you could download 22gig per day during the peak times, so 660gig per month, in addition to what you download from Midnight to 4pm. All in all a lot better than the Be offer.

Explained fully here: allyours.virginmedia.com/htm…tml

I pay 17.50 for my 20mb BB with virgin (have down for about a year) and download between 200-300gig a month, it doesnt matter where you live from the exhange as they use fibre optic cable. i get download speeds of around 1.8mbs. Call them and say you want to leave and they will give you half price bb

Broadband Size: XL

During peak times (4pm till midnight), users on the Size: XL package that download at least 3072MB (3GB) of traffic each (uploaded data is not included in this traffic total).

Any users hitting this amount during peak times will have their broadband speed temporarily traffic managed (STM) – their download speed will be set to 5Mb (75% decrease), with their upload speed set to 256Kb (66% decrease). This will last for 4 hours from when the traffic management policy is applied, the data used to trigger traffic management is then reset. In some circumstances you could have to wait until 4am before your speed returns to normal, if STM was triggered at 11:59pm.

Taken from abcde.co.uk


Im on 20Mb VM and i think its great no complaints here :thumbsup:

I'v been on NTL / Virgin for a few years now and cannot but laugh at those who moan about the issues regarding traffic shaping that Virgin have recently introduced.

I say to all you who are moaning, ****** off to ADSL if you dont like it, then see what bad connections, dropped lines, slow download speeds and generally poor service you will get compared to VM.

I know VM is not perfect, but its a steady line, maxes out during the day, has no "real" download limit, reaches at least 5MB when shaped (my last ADSL line gave me a max of 6MB and this was with BeThere as well!).

I have yet to find a deal that will beat it and have no concerns about using or recommending VM to anyone else.

Lexeus

Do you think I could haggle with them to fit cable from the bottom of the … Do you think I could haggle with them to fit cable from the bottom of the road to the top where I am ?


I got them to run a cable 130 metres from the street. Third time lucky after two surveys and refusals. Perevere!

Doid

I got them to run a cable 130 metres from the street. Third time lucky … I got them to run a cable 130 metres from the street. Third time lucky after two surveys and refusals. Perevere!


oops - Persevere!

Simple speed test. My virgin BB seems pretty quick at the moment.

]http//ho…421

guv

It is a lie. Pop over to http://bbs.adslguide.org.uk and you will … It is a lie. Pop over to http://bbs.adslguide.org.uk and you will see.Anyone who is a heavy downloader would be best to avoid Virgin. It simply wrong to claim unlimited, when all they actually mean is unlimited connection.My ISP (Be) gives me for £24 a month an upto 24Mb connection. (In reality its 15Mb.) Download speeds are excellent and not shapped at all. (Unlike with Virgin) But even Be have this caveat about FUP. However, that invisible limit is over 350GB. Easily reachable yes, but even so it represents a very high "limit". Also I think the DL on virgin is capped to .75GB a day. You might just as well have a 512K connection - and still get 7 times that limit!



What are you on about. I've had NTL/Virgin Media broadband for nearly 10 years and I am an extremely heavy user and i've never been capped.
The broadband service is very good, and everyone knows it's far better than ADSL, for speed, consistency and everything else. As someone mentioned before the customer services leaves a lot to be desired, but it is getting better.

Doid

I got them to run a cable 130 metres from the street. Third time lucky … I got them to run a cable 130 metres from the street. Third time lucky after two surveys and refusals. Perevere!




Really ?? Very suprised.

Do you have other houses near you? As the problem is I live on an old farm and basicly we are set back from all the other houses on the main road. They ran cable up the road to the last house in the row of about 60, and then we are about 100m further up the road and about 50m back from the road :thinking:

I would love it if we could get cable. We have sky and it is such a rip off, never ever though they would run cable to our house.

Was it really just to you? was there a chance of other customers

narcist

I pay 17.50 for my 20mb BB with virgin



I pay that for 2mb with virgin :-(

manzi

Plus it doesnt slow down when its peak time (when lots of others in you … Plus it doesnt slow down when its peak time (when lots of others in you area use the Internet at once)



VM cable does slow down because they are clearly throttling it.....my 10mb (or is it now 20mb) is so slow sometimes as slow as DIAL-UP* ever since the clowns at VM took over ntl (which did at least have a decent network!!)

*checked via ]http//ww…et/

in fact just did a test, my xl service in currently running at a pathetic 1981kb/s.......which is slower than 4 years ago, so much for progress!! - oh and ive just had my last months' bill and the checky VM gits have overcharged me YET again.....£37 for this pathetic service! :roll:

you have to take the 1981 kb/sec and multiply by 8 to get the true figure.... something about bits being different from bytes?

Banned

I was actually asking about UKonline

I used to be on Telewest but we're not in a cabled area anymore.

guv

It is a lie. Pop over to http://bbs.adslguide.org.uk and you will … It is a lie. Pop over to http://bbs.adslguide.org.uk and you will see.Anyone who is a heavy downloader would be best to avoid Virgin. It simply wrong to claim unlimited, when all they actually mean is unlimited connection.My ISP (Be) gives me for £24 a month an upto 24Mb connection. (In reality its 15Mb.) Download speeds are excellent and not shapped at all. (Unlike with Virgin) But even Be have this caveat about FUP. However, that invisible limit is over 350GB. Easily reachable yes, but even so it represents a very high "limit". Also I think the DL on virgin is capped to .75GB a day. You might just as well have a 512K connection - and still get 7 times that limit!



Well as a heavy user, what ISP would u recommend for me? Currently, I'm downloading upto 120 GB a month...

guv

120GB would be regarded as heavy in probably most ISPs.Ive done that in a … 120GB would be regarded as heavy in probably most ISPs.Ive done that in a day on my ISP Be - so as such I suppose that would be the one Id recommend! £24 per month for up to 24Mb connection. But that all depends on your line distance from the exchange. If you give them a call, they will tell you what connection speed you can expect to get. My connection is 15Mb - so pretty happy.Tech support is based in Bulgaria, but before you laugh, they are actually very good. Unlike Virgin, support is a freephone number - not a call at rates more expensive than the international rate. Free Wireless ADSL2+ modem (Thompson) which some people dont like, but Ive found to be good. Even has its own VOIP connection, so you could plug in a normal phone and use VOIP with the PC switched off.Each to their own though!



hmmmmm, u don't work for Be by any chance do u? Also, ADSL BB is useless to me...my line can only support upto 1.5 Mbps, which is, to be mild, a fcuking joke...was thinking of migrating to Virgin...is anyone currently with Virgin and if so, what are their broadband packages like? I know they cap during peak times but if I was to subscribe to the L (4 Mbps) package, I'd still only be capped to 2 Mbps, which is reasonable I think

royals

VM cable does slow down because they are clearly throttling it.....my … VM cable does slow down because they are clearly throttling it.....my 10mb (or is it now 20mb) is so slow sometimes as slow as DIAL-UP* ever since the clowns at VM took over ntl (which did at least have a decent network!!)*checked via ]http://www.speedtest.net/in fact just did a test, my xl service in currently running at a pathetic 1981kb/s.......which is slower than 4 years ago, so much for progress!! - oh and ive just had my last months' bill and the checky VM gits have overcharged me YET again.....£37 for this pathetic service! :roll:



er, r u sure about that...something's not right there...

I would of perhaps voted this warm under the old NTL service who i was with for years. Hardly any problems to mention and all where rectified quickly.

Since virgin have taken over though they promise the world on those annoying TV adverts but fail to deliver going by my own experience and many others (check cable forum, cablehell etc).

Adding to my growing dissapointment in the Virgin BB service is their recent 'throttling' policy which has reeeeediculously low allowances for anyone looking to do the most basic downloading activities. See...

allyours.virginmedia.com/htm…tml

Plus from the 1st of july you will only be able to get technical support from a premium rate phone number. Imagine being put on hold on a premium rate number for 10 minutes and finally getting through to a foreign call centre who you cant even understand.

Virgin suck. Im moving house very shortly and I will definately be leaving their service. They can take their imaginary 'super duper fast' broadband and s....

well mixed bag of opinions if ever there was one! Some peeps seem to think Virgin is the best thing since sliced bread and others, in the words of my good friend Borat, not so much. So I'm really back to square 1 as I can't switch to an ADSL ISP as I live miles away from an exchange and cable ISPs are far and few between

Banned

I have been with NTL for 5 years and been extremely pleased up until about 4 weeks ago. Now. I am considering changing for the following reasons:-

1. Tech support is in India and will be 25p per minute in a week's time.

2. Speed decrease between 4pm-midnight which is really becoming noticeable now.

3. Disconnects on at least a daily basis (normally about midnight which is a complete pain as I use utorrent).

4. Customer service and billing is abysmal and always has been.

5. Ridiculous bartering system with customer services to get the best price for bundles. This generally has to be repeated every 3-4 months as the agreed price reverts to full price without warning (this can take an hour on the phone each time).

I'm with Virgin ADSL at the moment, what would te procedure be of upgrading to cable i.e. am I able to transfer without having any downtime at all? Seems reasonable cause I'm only synching at 2.5 Megs as I have a very noisy line. As I'm paying £18 at the moment for 2.5 Megs it is worthwhile having the 4M cable. Any comments?

For the guy suggesting BE constantly, dont forget they cover a very small portion of exchanges currently.... if your exchange isnt unbundled they will tell you to go whistle!

I have had virgin for 7yrs. Started with 1mb and am on 4mb currently. I can remember any downtimes individually as they were very few. The customer service (calling them) does leave alot to be desired, but I have never had anything from any company where I thought there was 'good' customer service. It helps I am fairly tech savvy.

Sadly I now have to convert to ADSL as where I am moving to has no cable nearby and the exchange isnt unbundled at all to anybody. So its BT resellers.

huispan You currently get ADSL thru your BT phone line. Even tho its from virgin. Cable internet will come thru a completely different source (a virgin cable into your home from their own streetbox - bypassing BT altogether). You wont have to cut off the adsl/bt line until the virgin line is all in and working to your satisfaction (you might have to pay a week of 2 bills but its worth it!). Hope that helps. As for if you should switch *shrug* thats a decision for you to make. You certainly will have the option of 4mb or 10mb(actually 20mb now) speeds. If you dont download heavily during 4-12pm then the traffic stuff wont bother you and I'd definitely say yes its a good connection....

Banned

huispan

I'm with Virgin ADSL at the moment, what would te procedure be of … I'm with Virgin ADSL at the moment, what would te procedure be of upgrading to cable i.e. am I able to transfer without having any downtime at all? Seems reasonable cause I'm only synching at 2.5 Megs as I have a very noisy line. As I'm paying £18 at the moment for 2.5 Megs it is worthwhile having the 4M cable. Any comments?


Have you got cable outside your door?

csiman

Have you got cable outside your door?



How can I tell?

I was getting worried about my speed with Virgin Media because I used some of these online speed checkers and I am on 10meg but was getting poor results, 2-3meg. Someone on a forum suggested that the only true way to measure your speed is to upload a large file to your website then download it and see what speed you get, Otherwise you may well be affected by congestion on the internet outside of your ISP's network and hence beyond their control.
I tried this and consistently get speeds of about 1200 kbits/s which is about spot on for 10Meg.

I'm paying £25 per month for 4mb:x do you think I could haggle with them to get an upgrade or pay less?

i believe there is room for negotiation if you have all 3 of thier services (tv , phone and BB), out of contract or been with them for a good couple of years.

Im on Virgin Media's 10mb BB - soon to be 20mb but all speed tests I've done so far have come back with download speeds of between 3mb - 4mb.
Hope it gets better when the 20mb comes through!!

Ps. Muffin247 - loving your Louis Koo pic :thumbsup:

Ditto

I'm paying £25 per month for 4mb:x do you think I could haggle with them … I'm paying £25 per month for 4mb:x do you think I could haggle with them to get an upgrade or pay less?



I was in the same boat.
Have been with NTL/VM for a year now and no real problems at all.

I was on the 4mb @ £25pm but have just come off the phone and, after a bit of a chat, I now have the same package as now but this package will be upgraded to 8mb in the next few weeks (like all 4mb packages) and now pay £18pm:thumbsup:

lawe

I was in the same boat.Have been with NTL/VM for a year now and no real … I was in the same boat.Have been with NTL/VM for a year now and no real problems at all.I was on the 4mb @ £25pm but have just come off the phone and, after a bit of a chat, I now have the same package as now but this package will be upgraded to 8mb in the next few weeks (like all 4mb packages) and now pay £18pm:thumbsup:



:w00t: WHAAAAT i phoneing them tight ****ers up right now ave been with ntl\VM them for ever and they ever offer you nothing
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