Unfortunately, this deal is no longer valid
20% off all beauty including sale items @ House of Fraser
136° Expired

20% off all beauty including sale items @ House of Fraser

9
Posted 28th Jun

This deal is expired. Here are some options that might interest you:

20% off all beauty and selected fragrance Instore and online, including sale items
Discount applied at checkout
3 days only
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9 Comments
Anyone familiar with Frédéric Malle Vetiver Extraordinaire Parfum ?
Good offers but crappy £5 delivery
Edited by: "Simz786" 28th Jun
Simz78628/06/2019 22:06

Good offers but crappy £5 delivery


£5 on click and collect too!
abdullotif353830/06/2019 19:32

£5 on click and collect too!


And its 5 to 7 days according to their site! £5 and wait 7 days!?

And no auto refund for uncollected items.
Anthony_Shortland30/06/2019 20:56

And its 5 to 7 days according to their site! £5 and wait 7 days!?And no …And its 5 to 7 days according to their site! £5 and wait 7 days!?And no auto refund for uncollected items.


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Retail is in a challenging place, the kind of freebies that we were used to are not cost effective anymore. The old HoF offered "free" next day collection on any item, the problem is someone has to pay for it somewhere down the line and it wasn't sustainable which is one of the reasons it failed. I can see in store returns going the same way with stores only offering the minimum to comply with the law.
Made the mistake of ordering from HOF for the first time last week! Never Again!
Alarm bells should have started to ring when there was still a £5 charge for delivery on a £400 order. This was for home delivery or delivery to store.

Went to collect the order, tried it on in store and decided it wasn't what I wanted. When I tried to return the items on the counter I was told I can only get a store credit for the items. If I want my money back I need to send back the order to the warehouse at a cost on my side!

To say I was seething is a bit of an understatement!
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