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3 mobile retention deal - existing customer offer (contract expiring), 8gb data unlimited texts + mins (no contract) £13pm rolling contract
3 mobile retention deal -  existing customer offer (contract expiring), 8gb data unlimited texts + mins (no contract) £13pm rolling contract

3 mobile retention deal - existing customer offer (contract expiring), 8gb data unlimited texts + mins (no contract) £13pm rolling contract

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My 3 sim only contract was coming to an end so I called up 3 asking for an offer. I quoted an offer from EE which I was going to leave them for if they couldn't beat it (see below).

hotukdeals.com/tag/dea…239

They offered me 30gb data and unlimited mins for £20 pm which I didnt want (the amazon voucher from EE beat 3), he admitted that was the best he could do so I told him I was leaving and asked for a PAC code to keep my number.

I was then transferred to another guy who offered me a rolling contract with a special one time price for me as I've been with 3 for years, 8gb data unlim mins + texts for £13pm. I took this offer.

Note: I have been with 3 for a long time so this is unlikely to be offered to a newer customer. Also you do not get a personal hotspot (no tethering) and NO FEEL AT HOME. So thats a bummer do there is no contract so I can still leave at any point.

48 Comments

I get unlimited mins and unlimited texts with 4gb data for £11.30 on a rolling contract is that worth it

Always good to know what retention deals are available, thanks for posting.

argosextra

I get unlimited mins and unlimited texts with 4gb data for £11.30 on a … I get unlimited mins and unlimited texts with 4gb data for £11.30 on a rolling contract is that worth it


I get the same for £11.. contact ends in a months time. So will look to lower the price more

vassy4u

I get the same for £11.. contact ends in a months time. So will look to … I get the same for £11.. contact ends in a months time. So will look to lower the price more


I am on a similar thing for 12 a month - but mine has a 12 month contract too

matwalaboy

I am on a similar thing for 12 a month - but mine has a 12 month contract … I am on a similar thing for 12 a month - but mine has a 12 month contract too


I did in some thread someone was on this same deal for £9 a month. So that's what i ll be looking at when I'm offered a deal

I think that's standard. I got the same deal earlier in the year after having been with them for one year. But tethering and feel at home are both included in my deal. The only difference is that previously I had a personal hotspot allowance but under the retention deal tethering comes out of the 8gb data limit.

Balls to 3, they lost my business when they decided to double the tariff and boot me off the one plan. Loyal customer of theirs for many years. Stuff em.

argosextra

I get unlimited mins and unlimited texts with 4gb data for £11.30 on a … I get unlimited mins and unlimited texts with 4gb data for £11.30 on a rolling contract is that worth it



Is that a normal price then I thought I got a bargain with all the sweet talk but everyone is getting it and cheaper for £9,00 I have to talk to them again

I've been with 3 for 8 years now and never had this offer BUT I always need a new handset after my contract is at its end That's what bumps mines up. Great deal if its a sim only plan that someone needs!

I switched from Vodafone to Three about a month ago but only started using it a few days ago. Coverage and data speeds are absolutely dire! And this is in North London. I was in King's Cross last night in the open air and 4G download speeds were under 4Mbps! Absolutely ridiculous. In fact the first time I tried to post this comment... BAM, signal drops out.

Too late to cancel it now though

Thanks. Looks like I need to call them again.
I got 1gb data total, up to 1gb tethering, 600 mins, feel at home, unlimited texts for £8 pm.
Rolling monthly contract. Been with them over 3 years.

aztech

Thanks. Looks like I need to call them again.I got 1gb data total, up to … Thanks. Looks like I need to call them again.I got 1gb data total, up to 1gb tethering, 600 mins, feel at home, unlimited texts for £8 pm.Rolling monthly contract. Been with them over 3 years.



Yeah thats canny crap tbh

3 are idiots, I have 6 months left on a £8 contract, went in and said I want to up it to a £20 contract, told me I had to pay 60 to pay contract off, could understand they'd be getting 480 for moving me to a different one and tying me in for 2 yes, offered to let me start a new one at a discounted rate of £14 and get a £50 amazon voucher...madness, just stuck to a script, left it

I just called Three to see I could get this deal on my wife phone as her contract expired about 3 months ago and still continuing paying the same line retail despite being out of her contract and was informed by their retensions team that this offer is not offered and when referred to this site they said its all false.

4gb net unlimited min for £9

Original Poster

Rudki

I just called Three to see I could get this deal on my wife phone as her … I just called Three to see I could get this deal on my wife phone as her contract expired about 3 months ago and still continuing paying the same line retail despite being out of her contract and was informed by their retensions team that this offer is not offered and when referred to this site they said its all false.



​It's not false. But referring to this site wont help as its not a special offer but a last attempt retention offer. As im not a special customer it can be available to others under the right conditions.

Lots of people confirm getting this for £9, yet Three continue to insist to other existing customers that no such deal exists. Cold from me for repeatedly telling me blatant lies and wasting my time.
Edited by: "steve252" 14th Aug 2016

steve252

Lots of people confirm getting this for £9, yet Three continue to insist … Lots of people confirm getting this for £9, yet Three continue to insist to other existing customers that no such deal exists. Cold from me for repeatedly telling me blatant lies and wasting my time.



its unl mins text 4gb data on 12 months for £9

bigpappa

its unl mins text 4gb data on 12 months for £9


And yet Three told me (more than once) that even with a minutes limit, nobody was getting 4gb (which I made it clear I was prepared to settle for) for £9, despite how very obviously untrue that was.

Rudki

I just called Three to see I could get this deal on my wife phone as her … I just called Three to see I could get this deal on my wife phone as her contract expired about 3 months ago and still continuing paying the same line retail despite being out of her contract and was informed by their retensions team that this offer is not offered and when referred to this site they said its all false.


Have your wife request her PAC and then wait to see if 3 fall over themselves to retain your custom by miraculously finding the deal that doesn't exist. Even if you don't like negotiating it doesn't really matter if you are OK to continue as-is - requesting a PAC does not terminate the existing rolling arrangement and if you don't use the PAC within 30days nothing changes and your existing service continues at the same cost and terms.

AndyRoyd

Have your wife request her PAC and then wait to see if 3 fall over … Have your wife request her PAC and then wait to see if 3 fall over themselves to retain your custom by miraculously finding the deal that doesn't exist. Even if you don't like negotiating it doesn't really matter if you are OK to continue as-is - requesting a PAC does not terminate the existing rolling arrangement and if you don't use the PAC within 30days nothing changes and your existing service continues at the same cost and terms.



Yes I requested a PAC code.

steve252

And yet Three told me (more than once) that even with a minutes limit, … And yet Three told me (more than once) that even with a minutes limit, nobody was getting 4gb (which I made it clear I was prepared to settle for) for £9, despite how very obviously untrue that was.



took me asking for PAC code twice and writing a letter of complaint to get it. It all depends on who you get. Start off with cancelling then wait for the call from retention.

I do like three - good network with Roaming to countries I visit. I just want unlimited data deal - don't call much.

Was offered 30gb data, unlim txt and mints for £19.99. However I think the 16gb offer with EE plus the Amazon voucher wins so I will be leaving 3 shortly.

Edited by: "anthony69" 14th Aug 2016

Banned

30gb tethering unlimited Internet / text 200 mins £18

argosextra

I get unlimited mins and unlimited texts with 4gb data for £11.30 on a … I get unlimited mins and unlimited texts with 4gb data for £11.30 on a rolling contract is that worth it


Is that with 3?

madiazx

Is that with 3?



No with Vodafone

For the record, the 3 retention deal I got is 15 per month (rolling not contract) for unlimited data, plus 30gb hotspot, unlimited texts and 250 minutes call time. the low call time is enough for my usage. been on this about 5 months. been with 3 about 3 years.

Left three this month...was with three for last 6 years but there are better deals out side....don't value existing customers.

Three is a joke , their "exclusive deals " to long term customer is a load of BS. Was with them for 8 years or so and they offered me "a one time" deal of £20 for basically the one plan which i laughed because they offered the same to a friend who joined three only a year prior. So glad i changed!

gave me 8gig data unlimited calls and texts 1 month rolling contract for £13

gizzajob

gave me 8gig data unlimited calls and texts 1 month rolling contract for … gave me 8gig data unlimited calls and texts 1 month rolling contract for £13



Do you also get the Feel at home option included in your deal.

argosextra

I get unlimited mins and unlimited texts with 4gb data for £11.30 on a … I get unlimited mins and unlimited texts with 4gb data for £11.30 on a rolling contract is that worth it



I just got the same for £9 a month for a 12 month contract (leveraging the potential loss of two contracts)

flydean

I just got the same for £9 a month for a 12 month contract (leveraging … I just got the same for £9 a month for a 12 month contract (leveraging the potential loss of two contracts)



I just got the same deal after being on the phone for 30 mins, complaining when she offered me 500mb data, unlimited texts and 200 minutes for £9 a month on a 12 month contract, i said i'd seen better deals online and she put me on hold for a few minutes and came back and offered me 4gb data, unlimited texts and minutes for £9 a month on a 12 month contract... She even told me not to publish my deal anywhere online X)

Thanks OP

Managed to get unlimited mins, unlimited text, 4gb data on the three advanced plan (feel at home and tethering) 1 month rolling contract £13 a month

binstar007

Managed to get unlimited mins, unlimited text, 4gb data on the three … Managed to get unlimited mins, unlimited text, 4gb data on the three advanced plan (feel at home and tethering) 1 month rolling contract £13 a month


same here. Ask for PAC - rejected the £9 one without feel at home, then rejected unlimited mins + 4gb data on the three advanced plan at £16, then accepted the same on a rolling contract at £13.

i also just got this £13 package

I just got this retention deal of 8GB, unlimited calls and texts and it included tethering and feel at home for £13.
Edited by: "bobajob" 27th Oct 2016

I just upgraded to

bobajob

I just got this retention deal of 8GB, unlimited calls and texts and it … I just got this retention deal of 8GB, unlimited calls and texts and it included tethering and feel at home for £13.


I got this deal as well but they included the feel at home and tethering though I have been with them for over 4 years now.

After the One Plan debacle, I was offered £16 per month, tethering 8gb/8gb data, unlimited minutes, texts and feel at home.

+1 here. £13pm Advanced plan. I wonder if it's due to length of service with Three that they put the Advanced plan on instead, or it's just changed over time.. (4+ years with Three now..)
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