3 Years Guarantee on Apple Products (iPad & Mac) @ John Lewis
865°Expired

3 Years Guarantee on Apple Products (iPad & Mac) @ John Lewis

101
Found 15th Feb 2015
John Lewis are offering free 3 years guarantee on apple products (ipad & Mac) at no extra cost until 5th March 2015.

Also take advantage of their price match and still receive 3 years guarantee

101 Comments

I was just about to post this! Been waiting for them to give 3 years.

Will this work for previously purchased items? I bought a MacBook from JL in December...

Great post there service warranty for me has always been the best

Great. Now I can buy my iPad.

Realise that JL having an 'unusual' warranty period, versus other retailers, means they can avoid price matching as they say:
"You'll also need to take into account costs relating to:... Delivery charges & Warranty charges".
johnlewis.com/nev…old

However if you've decided to buy from JL anyway, you've nothing to lose in making a claim, the worst for you is that they disallow the claim, the best is a price match reduction (and the extra JL warranty).
Edited by: "mk-donald" 15th Feb 2015

Hi, I asked JL about changing my warranty period from 2 to 3 years when I bought an iPad last year 10 days before they announced this offer.....the response was very sorry but return the item and purchase another!

Do JL do student discount?

zid18

Do JL do student discount?



They don't offer Student Discount. I guess students aren't generally their target market.

Original Poster

Comment

myzanand

Will this work for previously purchased items? I bought a MacBook from JL … Will this work for previously purchased items? I bought a MacBook from JL in December...



I don't think so. Only on new purchases

Original Poster

Comment

mk-donald

Realise that JL having an 'unusual' warranty period, versus other … Realise that JL having an 'unusual' warranty period, versus other retailers, means they can avoid price matching as they say:"You'll also need to take into account costs relating to:... Delivery charges & Warranty charges".https://www.johnlewis.com/never-knowingly-undersoldHowever if you've decided to buy from JL anyway, you've nothing to lose in making a claim, the worst for you is that they disallow the claim, the best is a price match reduction (and the extra JL warranty).



I've price matched before and got the extra guarantee on a Television and ipad

It should work, Apple products carry 6 Year warranty as per EU legislation. The law states, any electrical item should be in working condition for 6 years.

myzanand

Will this work for previously purchased items? I bought a MacBook from JL … Will this work for previously purchased items? I bought a MacBook from JL in December...


I bought a mac mini refurb 2014 (ok stop it don't tell me off lol!) from Apple. £110 cheaper than retail price. I guess I could still get the Apple 3 year warranty for £69. Seems like a decent deal from JL for new products though.

GGGGGGGGGGGGGGGGAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHH....

Always with apple products, always. Either a new model is announced a few months after I buy one or a better deal is.

I purchased my ipad from john lewis around January. Two ywars warranty, I would love love love to have 3 years warranty however. Do you think a call to them would help?

atifprince

It should work, Apple products carry 6 Year warranty as per EU … It should work, Apple products carry 6 Year warranty as per EU legislation. The law states, any electrical item should be in working condition for 6 years.



Where did you get this? The law exists but you have to show the fault was a manufacturing issue and is not really as easy as it seems. I mean trying to get things sorted within the first year is didficult enough. certainly some countries in the EU do have a standard two years warranty but the UK doesn't have such a requirement.
Edited by: "MadonnaProject" 15th Feb 2015

atifprince

It should work, Apple products carry 6 Year warranty as per EU … It should work, Apple products carry 6 Year warranty as per EU legislation. The law states, any electrical item should be in working condition for 6 years.



2 year EU, *up to* 6 years under UK.

How do they offer this? Are JL footing the bill or do they have a deal with Apple?

Heat added!

The accidental cover for 3 years that they offer seems very good for only £30 extra on iPads.

Banned

Hot, why can't Apple do this.

Bought the £1599 Macbook Pro yesterday from here. Easily the best price around taking into account the value of the warranty.

If you're happy with a 2 year warranty then you might be interested in Costco who have it for £1,499.89.

If you're happy with the standard Apple warranty of a year then Debenhams Plus have it for £1419.

1apple

Hot, why can't Apple do this.



Too busy ripping off their customers.

MadonnaProject

Where did you get this? The law exists but you have to show the fault was … Where did you get this? The law exists but you have to show the fault was a manufacturing issue and is not really as easy as it seems. I mean trying to get things sorted within the first year is didficult enough. certainly some countries in the EU do have a standard two years warranty but the UK doesn't have such a requirement.


"fit for purpose" SOGA - The act whereby some stores stop listening, a Comet speciality. I have used SOGA on a 4 year old TV, had to get an engineers report and take them to court, but I won.

iPods and Apple TV seem to be listed with only a 2 year guarantee?

Sogaaddict

"fit for purpose" SOGA - The act whereby some stores stop listening, a … "fit for purpose" SOGA - The act whereby some stores stop listening, a Comet speciality. I have used SOGA on a 4 year old TV, had to get an engineers report and take them to court, but I won.



Won, but what about the costs?

Hate apple had an ipod couldnt fix it could'nt replace anything could'nt mod it could'nt do anything I wanted with it hate apple.

Shaydog

Hate apple had an ipod couldnt fix it could'nt replace anything could'nt … Hate apple had an ipod couldnt fix it could'nt replace anything could'nt mod it could'nt do anything I wanted with it hate apple.



Usually if you win in a small claims court all costs incurred are passed to the losing party involved

When you use the small claims court you can add your costs to the claimed amount.
Retailers generally honour their obligations under SOGA before you get to court, but Comet used to have a particularly bad reputation for trying to ignore consumer rights.

MazingerZ

Won, but what about the costs?


rich_jtg

iPods and Apple TV seem to be listed with only a 2 year guarantee?


Cos they cost less then £99?

apple.com/uk/…ty/

MadonnaProject

Where did you get this? The law exists but you have to show the fault was … Where did you get this? The law exists but you have to show the fault was a manufacturing issue and is not really as easy as it seems. I mean trying to get things sorted within the first year is didficult enough. certainly some countries in the EU do have a standard two years warranty but the UK doesn't have such a requirement.

apple.com/uk/…ty/

Really Coldddddddddddddddddddddddddddd for the posted one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

rich_jtg

iPods and Apple TV seem to be listed with only a 2 year guarantee?


I think the OP has been a little keen/wide in their description.
The JL website lists "3 year guarantee on any iPad or Mac (43 items) at:
johnlewis.com/bro…rhq

When discussing consumer protection don't get mixed up between a whole host of rights... eg:
a) Any manufacturer warranty which they might volunteer (no requirement for any, but if given has legal backing)
b) Any retailer who has consumer law (eg fit for purpose, as described etc) and contractual obligations (which in UK means up to 5or6 years later as that's how long contract law can apply after the purchase event)
c) Any retailer guarantee/warranty which they might volunteer (eg 3 years in this instance, the small print of which might ask you for first year to rely on manufacturer warranty, then rely on retailer, BUT can't use this to evade their obligations under 'b' above)
d) Any third-parties who may have consumer law obligations to you - eg providers of credit where the amount is £100+ hence why always best to buy on a credit card as they have joint responsibility so you can decide to pursue the credit provider if no joy from the retailer (who may have gone out of business).
e) Any third-party warranty organisation who may sell you an insurance product...
etc etc etc.
ie no point in conflating the various issues, just know that having a guarantee for 3 years from JL makes it lot easier and simpler to get redress during those 3 years from JL, and hopefully you'd pay by credit card [repaying the full amount each month!] for extra protection too.


Edited by: "mk-donald" 15th Feb 2015

MazingerZ

Won, but what about the costs?


All costs awarded to me.

Would this work if I purchased a Lightning Cable and it broke, like they do, because they don't seem to last very long?

JL is against the law!
JL is against the law!
JL is against the law!

apple.com/uk/…ty/


mk-donald

I think the OP has been a little keen/wide in their description.The JL … I think the OP has been a little keen/wide in their description.The JL website lists "3 year guarantee on any iPad or Mac (43 items) at:http://www.johnlewis.com/browse/special-offers/technology-offers/3-year-guarantee-on-any-ipad-or-mac/_/N-6rhqWhen discussing consumer protection don't get mixed up between a whole host of rights... eg:a) Any manufacturer warranty which they might volunteer (no requirement for any, but if given has legal backing)b) Any retailer who has consumer law (eg fit for purpose, as described etc) and contractual obligations (which in UK means up to 5or6 years later as that's how long contract law can apply after the purchase event)c) Any retailer guarantee/warranty which they might volunteer (eg 3 years in this instance, the small print of which might ask you for first year to rely on manufacturer warranty, then rely on retailer, BUT can't use this to evade their obligations under 'b' above)d) Any third-parties who may have consumer law obligations to you - eg providers of credit where the amount is £100+ hence why always best to buy on a credit card as they have joint responsibility so you can decide to pursue the credit provider if no joy from the retailer (who may have gone out of business).e) Any third-party warranty organisation who may sell you an insurance product...etc etc etc.ie no point in conflating the various issues, just know that having a guarantee for 3 years from JL makes it lot easier and simpler to get redress during those 3 years from JL, and hopefully you'd pay by credit card [repaying the full amount each month!] for extra protection too.

Meh. Being back click wheel ipods and well talk.

Banned

MrFlux001

Bought the £1599 Macbook Pro yesterday from here. Easily the best price … Bought the £1599 Macbook Pro yesterday from here. Easily the best price around taking into account the value of the warranty.If you're happy with a 2 year warranty then you might be interested in Costco who have it for £1,499.89.If you're happy with the standard Apple warranty of a year then Debenhams Plus have it for £1419.


or if you're a student, or know anyone who is a student/works at a HE institution you can get free 3 years apple care (superior to JL warranty) and rMBP for around £1400, £200 less than you paid!

Edited by: "mkbhd" 15th Feb 2015

atifprince

It should work, Apple products carry 6 Year warranty as per EU … It should work, Apple products carry 6 Year warranty as per EU legislation. The law states, any electrical item should be in working condition for 6 years.



except for in my house, where nothing has ever lasted over 2 years!

Sogaaddict

All costs awarded to me.


nice! I always assumed there's some costs not covered. Maybe it's just with the Police

MazingerZ

Won, but what about the costs?



Dude you're trying to reason with apple fans. I said the exact same as these dudes are but one of them is linking me to an apple statutory page. Just because its statutory doesn't mean it breaking down infringes on your stat rights. Hence the other chap had to take the company to court, get a professionals opinion etc. In the end the other side probably disregarded his expert report's content and thought "he is serious, will take this the whole way, it is not worth our time and money to not give him a new tv". The thing is however, as you rightfully said, what about the time and money he spent?

Which goes to my point, who has the time and the inclination?

Most Apple products are outdated when you buy them so by the time the 3 years are up it will be positively antique! :-p

Be gone with the tiles! in with live tiles and widgets lol
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