4 Tesco spiral e/s light bulbs plus £4.02 instant cash back
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4 Tesco spiral e/s light bulbs plus £4.02 instant cash back

21
Found 15th Sep 2009
I've just done a little shopping at tesco and i needed some light bulbs.
I spotted the mini spiral energy saving light bulbs @ £1.96 each or 4 for £1.96.
4 for the same price as 1 (daft i know)

Went to the self checkout and they went through at £2.00 each for 2 of them and £1.96 each for the other 2, after checking my receipt the items had a star next to them suggesting they were in a multi buy so took them back to the customer service desk who checked all the price tickets and then said yeah that's fine we will refund the difference x 2.
Got £12 Back.

So to break it down
At the self checkout Purchase
2 x 15w(75w) Tesco greener living mini spiral energy saving light bulbs. (£2.00 each)
2 x 12w(60w) Tesco greener living mini spiral energy saving light bulbs. (£1.96 each)
Total £7.94 ( but should be £1.96 )
Take them and your receipt to the customer service for your refund of £5.98 x 2 (£11.96)
£11.96 minus £7.94 paid equals £4.02 cash

Plus the 4 bulbs for nothing

This was in the wath upon dearne store and not sure about others but these mishaps tend to be in most stores.

Every little helps!!

20 Comments

Original Poster

http://i256.photobucket.com/albums/hh191/kroozing/photo1.jpg

Sloth/Mod

This loophole will be shortly closed. Now they are aware they'll update the central system.

Ooo are cucumbers only 50P now :w00t:

Original Poster

Syzable;6303391

This loophole will be shortly closed. Now they are aware they'll update … This loophole will be shortly closed. Now they are aware they'll update the central system.



They didn't seem bothered plus there were a massive que behind me so i think people may have a little time :thumbsup:

Original Poster

Shambles;6303402

Ooo are cucumbers only 50P now :w00t:



lol down from 75p :thumbsup:

Sloth/Mod

Shambles;6303402

Ooo are cucumbers only 50P now :w00t:



And 48p for Wispa Gold.......... :w00t:

I paid 55p for one today. :x

Original Poster

sorry but it was the normal wispa lol

Sloth/Mod

kroozing;6303454

sorry but it was the normal wispa lol



That's ok then............i don't feel so bad now. :-D

I'm loving your healthy diet btw. :w00t: ;-) :thumbsup: lol

I got these last week 4 for £1.96 with no mistake on my receipt.

Based on the receipt, you made £4.00 not £4.02 as your items total £7.92 not £7.94

So it's a cold from me :-D

Original Poster

thats why i don't do the shopping, im not allowed anymore :oops:

Original Poster

Shambles;6303486

Based on the receipt, you made £4.00 not £4.02 as your items total £7.92 … Based on the receipt, you made £4.00 not £4.02 as your items total £7.92 not £7.94So it's a cold from me :-D



:-D my bad

Sloth/Mod

kroozing;6303496

thats why i don't do the shopping, im not allowed anymore :oops:



Funnily enough my wife prefers to go on her own. :thinking: .........something to do with the kids filling the trolley with toys and me with junk food.

Original Poster

as you can see form the receipt all i got sent for was milk, bread and cucumber, but still spent £27 .
Glad i'm not alone:thumbsup:

Syzable;6303516

Funnily enough my wife prefers to go on her own. :thinking: … Funnily enough my wife prefers to go on her own. :thinking: .........something to do with the kids filling the trolley with toys and me with junk food.



or she's seeing a bloke in there, lol

Don't know why this isn't hotter?

Beats paying 18p for them at Home Bargains lol, you might as well get them for free :whistling:

this isn't really a loop hole or a deal and is a very very common occurance - except most people don't notice it, and it is only when sharp customers like the OP spot the mistake and chase it up. Or when the store has been lazy in removing old promotional signs.

This situation occurs because head office changes the price and the store is slow to update the tickets on the shelf.

Generally there are a couple people whose job is to first thing in the morning is to get the new tickets (from a printer generally) then run around and update the tickets. If for some reason they couldnt, or that they didn't find some hidden away display or products, they would not be able to update the price.

So you couldn't assume that this will apply to any other stores (they could have updated the tickets quickly), or even the OP's store anymore, as a smart supervisor would have notified someone on the stock floor to fix the pricing mistake.

ascen;6308070

this isn't really a loop hole or a deal and is a very very common … this isn't really a loop hole or a deal and is a very very common occurance - except most people don't notice it, and it is only when sharp customers like the OP spot the mistake and chase it up. Or when the store has been lazy in removing old promotional signs.This situation occurs because head office changes the price and the store is slow to update the tickets on the shelf. Generally there are a couple people whose job is to first thing in the morning is to get the new tickets (from a printer generally) then run around and update the tickets. If for some reason they couldnt, or that they didn't find some hidden away display or products, they would not be able to update the price.So you couldn't assume that this will apply to any other stores (they could have updated the tickets quickly), or even the OP's store anymore, as a smart supervisor would have notified someone on the stock floor to fix the pricing mistake.



So that's what should happen, but with the old Tesco price refund, where you got the goods and money back and this type of refund, there have been millions of people over-charged. Often you can return to the store on subsequent days and still be over-charged. If you search moneysavingexpert.co.uk etc, you will find loads of old posts from people who got free computers etc, due to being overpriced on large items, rather than just on a kg of apples etc.

Whilst 'you shop we drop', and staff are over-worked etc, the staff will keep dropping, and not manage to keep up. I'm not even sure that supermarkets are that bothered about over-charging their customers, as most of us do not notice. Generally it's overcharging and not undercharging, I believe.

equalityforall;6309428

So that's what should happen, but with the old Tesco price refund, where … So that's what should happen, but with the old Tesco price refund, where you got the goods and money back and this type of refund, there have been millions of people over-charged. Often you can return to the store on subsequent days and still be over-charged. If you search moneysavingexpert.co.uk etc, you will find loads of old posts from people who got free computers etc, due to being overpriced on large items, rather than just on a kg of apples etc.Whilst 'you shop we drop', and staff are over-worked etc, the staff will keep dropping, and not manage to keep up. I'm not even sure that supermarkets are that bothered about over-charging their customers, as most of us do not notice. Generally it's overcharging and not undercharging, I believe.



oh i wasn't defending supermarkets in any way, i was just explaining how pricing mistakes often happen and that it probably won't occur at other stores

did happen at baldock, we got 4 for £2 buy one get one free they went through at £1.96 for the 4
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